productFAQ

AT&T 1-800-YELLOWPAGES Frequently Asked Questions

  • What is AT&T 1-800-YELLOWPAGES?

  • Free nationwide Directory Assistance from AT&T. And the call is free from any phone: cell, home, work. Of course you may be charged minutes on your cell phone depending on the type of plan you have.

  • How does the service work?

  • Callers who request a business listing through AT&T 1-800-YELLOWPAGES will listen to short audio ads, each five to ten seconds in length, before receiving a business listing. You can request a number for a specific business or request a listing by type of business (for example, asking for “florists”).

  • Where is the service available?

  • AT&T 1-800-YELLOWPAGES is currently available across all 50 states.

  • Do I have to sign up to call 1-800-YELLOWPAGES (1-800-935-5697)?

  • There is nothing to order and no need to sign up. Simply pick up the phone, any phone, and dial 1-800-YELLOWPAGES (1-800-935-5697). It’s as easy as that.

  • Why didn’t I hear any ads when I called?

  • Not every call will have an ad played, but the call is still free. Of course you may be charged minutes on your cell phone depending on the type of plan you have.

  • Will I be charged anything if I call from my cell phone?

  • The service is free. However, you may be charged minutes of use, depending on your cell phone plan.

  • If a call is transferred to an operator, is it still free?

  • Yes, the call is free, whether it is handled by an automated attendant or one of AT&T’s quality operators.

  • Can I get residential listings?

  • Yes. AT&T 1-800-YELLOWPAGES gives callers access to any listed number.

  • Is this service available in other languages?

  • Currently, we offer AT&T 1-800-YELLOWPAGES in English.

  • What can I save by using AT&T 1-800-YELLOWPAGES?

  • You could save a lot. Depending on your service provider, directory assistance charges range from $0.25 to $3.49 per call.

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