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The AT&T MicroCell acts like a mini cellular tower, boosting cellular performance in your home or small business.

Who pays your wireless bill? If you do, select Personal Account. If your company does, pick Business Account. You'll need your AT&T wireless phone number or username, along with your password.

Don't worry if you haven't already set up your AT&T online wireless acount. Select the appropriate account type below and follow the step-by-step instructions for account setup.

Simple setings. Managing your MicroCell account is convenient and easy.

MicroCell makes it easy to add or delete users, change your service
address, and add multiple MicroCells to your account.

Just select your account type below. Choose Personal Account if you pay for your wireless bill or Business Account if your company does.

You'll need your AT&T wireless phone number or username, along with your password.

MicroCell
We're here to help. MicroCell support is just a click away.
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Experience strong network performance right in your home. Get more bars in areas where some users could experience a weaker signal due to home construction or geography.

View Feature Overview video

The MicroCell means never worrying about missed business calls. Plus, adding Unlimited MicroCell Calling gives you extra peace of mind. Control costs and still talk as long as you want inside the office.

Pricing is available through your AT&T
representative or Premier.

Add the Unlimited MicroCell Calling feature and your whole family can enjoy unlimited domestic calling.

Start calls on your MicroCell and continue them on the go without using up minutes!
FAQ

How AT&T MicroCell works

What exactly is an AT&T MicroCell? How does it work?

The AT&T MicroCell acts like a mini cell tower in your home and connects to your existing broadband Internet service. You receive improved cell signal performance for voice calls, texts, and cellular data applications like picture messaging and Web surfing. The signal range is approximately 40 feet from the base station (in all directions), or about 5,000 square feet.

What are the broadband service requirements?

The AT&T MicroCell works with any broadband service, except wireless and satellite broadband, as long as it supports the minimum broadband speeds of 1.5Mbps downstream and 256Kbps upstream. It does not replace your existing broadband service.

Will the AT&T MicroCell cause interference with my Wi-Fi router?

No. Installed as recommended, there should not be interference between a Wi-Fi router and the AT&T MicroCell.

Can I use voicemail, text messaging, and data services on my wireless device when connected to my AT&T MicroCell?

Yes, your basic mobile handset services from AT&T are compatible with the AT&T MicroCell.

How many simultaneous calls or data sessions are possible with my AT&T MicroCell?

Your AT&T MicroCell supports up to four simultaneous sessions.

Can I use more than one AT&T MicroCell?

Yes, they may be used in different locations or within the same location if 5,000 square feet of coverage is not sufficient. The devices should be placed at least 40 feet apart. If they are too close together, interference between the two devices could cause calls to drop.

Should I use my AT&T MicroCell instead of Wi-Fi for data?

No. Whenever available, Wi-Fi should be used for data applications like streaming video, downloading files, or surfing the Web. Wi-Fi is the optimal solution for mobile data use, and doesn't count against your AT&T wireless rate plan. Visit www.att.com/wifiaccess for tips on setting up and using Wi-Fi. When using 3G data services through your AT&T MicroCell instead of Wi-Fi, standard data rates apply.

Compatible devices

What kind of handset will work with the AT&T MicroCell?

Any 3G or 4G-capable handset with AT&T wireless service will work on an AT&T MicroCell. You can't activate an AT&T MicroCell with a GoPhone®, but GoPhone users can be added as Approved Users. Handsets with other carriers' services will not work with MicroCell.

Is the AT&T MicroCell compatible with devices like the Apple® iPad®, Kindle®, Nook®, Sony Reader®, or QUE®?

Not at this time. Wi-Fi provides optimal Internet access for these non-traditional wireless devices.

Billing / Account

How is usage billed when using the AT&T MicroCell?

Usage while connected to the AT&T MicroCell will count against your underlying wireless device rate plan. There is an optional Unlimited MicroCell Calling feature which will provide you unlimited voice minutes while connected to an AT&T MicroCell.

Do I get detailed billing on calls made over my AT&T MicroCell?

If you currently have call detail billing with your rate plan, all calls, including calls made while connected to an AT&T MicroCell, will continue to have call detail available as usual.

Are there rebates available with the purchase of an AT&T MicroCell? Where can I find the forms?

Certain rebates may be available with subscription to additional features or services, including the Unlimited MicroCell Calling feature. Forms can be printed from the link below.

Please be sure to select the correct form based on the date range and the feature or services added:

Purchase Date: 11/8/13 - 7/11/14

$100 Mail-In Rebate - with subscription to the Unlimited MicroCell Calling feature

MicroCell Security / Permissions

Can I grant access to my AT&T MicroCell to other people's phones?

You may grant access to other 3G or 4G-capable handsets with AT&T wireless service, up to a total of 15 lines. Handsets with other carriers' services will not work with AT&T MicroCell.

Can I restrict access to my AT&T MicroCell? Is it secure?

Yes, you can restrict access to your AT&T MicroCell. Only those added by you to the Approved User list will have access to your AT&T MicroCell. All others are restricted.

Using MicroCell

If I start a call on the AT&T MicroCell and leave my home, does the call continue uninterrupted? How is the call billed?

Yes, calls seamlessly transfer from the AT&T MicroCell to the strongest AT&T cell tower signal. Billing will continue based on the initial connection being placed on the AT&T MicroCell. If the call is dropped and redialed on the cellular network, then the call is billed against your wireless device's AT&T rate plan.

Can I prevent the AT&T MicroCell from handing my call out to a cell tower?

Yes, you can manage automatic hand-out from the AT&T MicroCell to an AT&T cell tower. See how to manage your AT&T MicroCell for details. Once you have disabled the hand out, if you begin a call on your AT&T MicroCell, you will need to stay within range of the AT&T MicroCell in order to avoid a dropped call.

Is there any way to reduce the frequency of dropped calls when I walk around my home?

See "Can I prevent the AT&T MicroCell from handing my call out to a cell tower?" Preventing the hand-out of a call from the AT&T MicroCell to a weak wireless signal can reduce dropped calls

E911

Does AT&T MicroCell support E911?

Yes, E911 services are supported. You must keep the address where the AT&T MicroCell is physically located up to date in order to ensure the proper location is available to emergency personnel.

Is AT&T MicroCell service, including E911, available during power outages?

No. AT&T MicroCell service is not available when either electrical service or your broadband service is unavailable. In the event of a service disruption, you will not be able to access E911 service using your wireless device unless you have service on the AT&T wireless network. The AT&T MicroCell unit includes a GPS device that enables the unit to identify its location. The AT&T MicroCell will not work until it has identified its location. If the AT&T MicroCell is moved to a new location, it is important that instructions for updating the device location are followed to enable E911 service to function properly.

Can I move my AT&T MicroCell and use it in another location?

Yes, your AT&T MicroCell can be moved to another location provided it is within the AT&T wireless authorized service area. A device move requires an update to your location address in your AT&T MicroCell account profile for the device to function and for 911 purposes. See how to manage your AT&T MicroCell for details on updating the physical location of the device.

Other

What is the warranty on the AT&T MicroCell?

AT&T MicroCell has a 12-month limited warranty.

Complete specifications

Supported Devices

Supports voice and 3G data
Supports voice and data
AT&T 3G, 4G, or 4G LTE wireless handsets
Postpaid wireless plan from AT&T
Up to 4 phones can be used simultaneously

Internet Connection

Broadband connection such as
AT&T U-Verse®, DSL, or cable required. Not compatible with satellite broadband.

Recommended Internet Speed: Minimum speed is 1.5Mbps download and 256Kbps upload. Recommend 3Mbps download and 384Kbps upload for heavy data users. Check your Internet speed.

POWER SUPPLY

100-120 VAC, 15 W; 12 VDC,
1.25 A Output

STATUS INDICATORS

Power, Ethernet, GPS, Computer, 3G

DIMENSIONS (H x D x W)

8.5 in. x 6.3 in. x 1.5 in. (at top), 4 in. (at legs)

UNIT WEIGHT

1 lb 2 oz. (AC power adapter not included)

AMBIENT TEMPERATURE RANGE

Install device in a sheltered location with a temperature range of 0 degrees to 38 degrees Celsius (32 degrees to 100 degrees Fahrenheit).

ADDITIONAL INFORMATION

Installing near a window is strongly recommended to ensure access to Global Positioning System (GPS). A GPS link is needed to verify the device location during initial startup.

MicroCell unit may be moved if new location is within an AT&T authorized service area and properly registered online.

Calls transfer out, but do not transfer in. Calls transfer from the AT&T MicroCell to the strongest available AT&T tower signal. Calls connected on the cell tower do not transfer to the MicroCell.

Firewall Specifications System Administrators (Business Customers): Installing the MicroCell behind a firewall, or behind a router with firewall capabilities, requires the following ports be opened to prevent the firewall from blocking communication with the network. This type of installation is typically found in corporate environments.

123/UDP: NTP timing (NTP traffic)

443/TCP: Https over TLS/SSL for provisioning and management traffic

4500/UDP: IPSec NAT Traversal (for all signaling, data, voice traffic)

500/UDP: IPSec Phase 1 prior to NAT detection (after NAT detection, 4500/UDP is used)

4500/UDP: After NAT detection, 4500/UDP is used

MicroCell works with most broadband service providers, including AT&T broadband.

For best performance, minimum speeds of 1.5Mbps downstream and 256Kbps upstream are recommended.

Satellite and wireless broadband are not compatible.

Improved coverage – Get more bars for voice and data in your home or office.

No monthly fees – Use the minutes and data from your existing wireless plan.

Increased security – You control who accesses your MicroCell.

Simple management – Device settings are online and at your fingertips.

Wi-Fi is the optimal solution for home mobile data use, and doesn't count against your mobile data usage bucket. Visit www.att.com/wifiaccess for tips on setting up and using Wi-Fi. When using 3G data services through your MicroCell instead of Wi-Fi, standard data rates apply. MicroCell operation requires an AT&T 3G or 4G wireless device and Internet access service of at least 1.5Mbps downstream/256Kbps upstream. Device not compatible with satellite broadband services. Not intended for sale or use in homes or areas with strong wireless signal strength. Strong wireless signal strength may adversely affect MicroCell performance. For use with AT&T wireless devices only; not compatible with other wireless systems. Usage generated by MicroCell counts toward your wireless data usage plan limit and may be subject to applicable charges from your ISP. The maximum coverage of the AT&T MicroCell is approximately 40 feet. Actual coverage will be limited by the density of obstructions. Calls will transfer to a cell tower if you leave the MicroCell coverage area, but calls may drop if you return to the MicroCell coverage area. See AT&T MicroCell Service Agreement/Terms and Conditions for a full list of terms and conditions.