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Contact Us

If you have questions, we have answers. See below for some of the most common questions about EDO.




  • How can I obtain test SIMs?
  • How does Network Ready work with the Specialty Vertical Device(SVD) program and the Network Compatible program?
  • How can I get my device to market faster?
  • Why does AT&T require network compatibility testing?
  • If my device uses a module that has already achieved AT&T network compatibility, why must I submit my device for compatibility testing?
  • How do I stay informed of what's new?
  • What is the cost of AT&T network compatibility testing?
  • How long does it take to attain AT&T Network Ready certification?
  • The wireless industry seems to have a lot of acronyms. where can I find out what they mean?
  • Who can I contact with additional questions regarding AT&T network compatibility?
  • Where can I learn about creating software applications for AT&T?

How can I obtain SIMs?

Review the device testing and certification prerequisites then place an order for an AT&T Connection Kit.


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How does Network Ready work with the Specialty Vertical Device(SVD) program and the Network Compatible program?

Network Ready is an evolution of the device certification program that AT&T has had in place for the last five years, and now replaces the Network Compatible and Specialty Vertical Device programs. It provides technical support and testing to determine that a GSM-based device will do no harm to the AT&T network. At AT&T we are working to best support partner device testing needs by continually improving our programs.


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How can I get my device to market faster?

Network Ready is an evolution of the device certification program that AT&T has had in place for the last five years, and now replaces the Network Compatible and Specialty Vertical Device programs. It provides technical support and testing to determine that a GSM-based device will do no harm to the AT&T network. At AT&T we are working to best support partner device testing needs by continually improving our programs.


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Why does AT&T require network compatibility testing?

Qualtity of service is AT&T's number one priority. By ensuring your device works properly on AT&T's network, our mutual customers can receive an exceptional user experience. Additionally, network compatibility helps make your device a logical choice for AT&T customers looking for solutions for themselves or their organizations. AT&T guidelines and testing criteria verify best-in-class devices.


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If my device uses a module that has already achieved AT&T network compatibility, why must I submit my device for compatibility testing?

PTCRB ( an independent organization that sets standards for GSM networks and devices in North America) requires that all integrated devices be tested to ensure that the devices interact properly on the network.


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How do I stay informed of what's new?

Stay informed with the Emerging Devices Smartbrief. You'll get all of the latest news, research and trends in the connected device and M2M space from the AT&T Emerging Devices Organization. We value your privacy and would never spam you. Sign up here.


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What is the cost of AT&T network compatibility testing?

For manufacturers using pre-certified modules, there is no cost for testing on the AT&T network. There are, however, fees associated with obtaining an FCC ID and PTCRB certification.


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How long does it take to attain AT&T Network Ready certifications?

The testing duration for a device depends on several factors, including device complexity, the number of issues that arise during testing and the number of devices in the AT&T Network Ready testing queue. Once accepted into the lab, Network Ready device certification generally takes four weeks.


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The wireless industry seems to have a lot of acronyms. Where can I find out what they mean?

We've captured the most common acronyms in the Guide to Emerging Device Acronyms.


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Who can I contact with additional questions regarding AT&T network compatibility?

Please complete the Partner Engagement Form and we will follow up with you within three business days.


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Where can I learn about creating software applications for AT&T?

Visit the AT&T Developer Program portal at http://developer.att.com


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