Wireless

Personalize your support

 Ask a Question

Browse Support Topics

Text size:


Print  Email this Article  Share this content at Facebook  Share this content at Twitter

What is Call Forwarding?

Call Forwarding lets you forward your incoming wireless calls to another phone number. Airtime charges, long distance and/or roaming charges may be incurred.

With Call Forwarding activated:

  • You can continue to make outgoing calls from your wireless device. Incoming calls will be forwarded.
  • When the telephone number to which your calls are being forwarded is busy, callers to your number will receive a busy signal.
  • To change the number to which your calls are forwarded, deactivate the feature. Then, follow the activation instructions to enter the new number.

Call Forwarding is included in all rate plans. Forwarded calls are billed airtime from the time the call is answered until it is ended. Each call forwarded may receive, depending on your location, per minute/per call charges based on where the call is forwarded. Long Distance charges apply if the call is forwarded to a long distance number. If you are on a former AT&T Wireless rate plan, Call Forwarding minutes do not apply to your included minutes.

Using Call Forwarding

Call Forwarding remains active until you deactivate the feature. Call Forwarding overrides voicemail, when applicable.

 

Solution Feedback

Was this solution easy to find?

Yes   No
 

Did the solution help you?

  
 

Need more help?

Get in touch with AT&T for additional support.

Ask CharlieSM, AT&T's Virtual Expert


Wireless Support Chat


Go to Customer Communities


Log in to email AT&T*


* Not available to GoPhone® customers

Call AT&T