AT&T Troubleshoot & Resolve
Wireless Device Self-Help ToolTake a video tour
The Troubleshoot & Resolve tool walks you through a series of steps to resolve issues with your wireless device.
- If your wireless device has physical or liquid damage, find out how to get a replacement
- To learn how to set up and use your wireless device and features, visit the Device How-To Center
- GoPhone users should activate your device, refill your account, and ensure your plan is not expired before troubleshooting.