As we prepare to ship devices, we want to make sure that we set your service up the way you want it. iPhone 5 comes with a nano SIM card pre-installed. This nano SIM will be activated to the upgrade eligible phone number that you used to place your order. If that is the same phone number you plan to use with your iPhone, you are all set. Just follow the step-by-step activation instructions that arrive with your shipment.

However, if the number you used to order your device is NOT the number you intend to use with your iPhone, follow these simple steps when your device arrives and an AT&T representative will help you activate.

1. Charge your device if needed
2. Contact AT&T at 1-800-331-0500 or 611 from a different wireless device. At the prompt, enter the wireless number that you used to place your iPhone order.
3. At the next prompt, choose option #2 to activate your phone on a different mobile number, and an AT&T representative will help you from there.
4. After speaking with an AT&T representative, turn on your iPhone, follow the on screen instructions and choose a Wi-Fi network. If Wi-Fi is not available, connect your iPhone to your Mac or PC with iTunes (www.itunes.com) and follow the on-screen instructions.

Please call 1-800-331-0500 or 611 from a wireless phone if you have additional questions. We're here to help ensure you have a great experience with your iPhone.