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Test Study Guides

Presented below are study guides for AT&T employment testing. Each study guide is designed to give a job candidate a better idea of what the test is like and to inform a candidate about how he or she can better prepare for the test. Please select a study guide.

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Test standards are periodically updated to reflect current abilities and skills required for our jobs. Therefore, it may be necessary to meet new test standards, should they be introduced prior to your placement in the job.

Test Study Guides

Study Guide Name
Air Conditioning Specialist Test II (ACST II)
American Sign Language Proficiency Interview (ASLPI)
Automotive Maintenance Qualification Test (AMQT)
Basic Computer Skills Test (BCST)
Basic Electricity
Basic Electronics
Behavioral Event Interview (BEI)
Behavioral Event Interview (BEI): Customer Service Associate (CSA) (Large Bus)
Behavioral Event Interview (BEI): Sales Associate (Small Bus)
Behavioral Event Interview (BEI): Service Consultant (Large Bus)
Berger Computer Operator Aptitude Test (BCOAT)
Building Maintenance Knowledge Test (BMKT)
Building Maintenance Qualification Test (BMQT)
Business Services Instructor Assessment (BSIA)
Business Telecommunications Ability Battery (Business-TAB)
Circuit Layout Assigner Test (CLAT)
Clerical Telephone Ability Battery (C-TAB)
Coin Collector Telephone Ability Battery (COIN-TAB)
Coin Sales Panel Interview
Common Technical Knowledge Test (CTKT)
Computer Network Associate III Knowledge Test (CNAIIIKT)
Computer Systems Technician (CST) Qualification Interview
Consultant Assessment Process (CAP)
Customer Associate Simulation (CAS)
Customer Care Profile (CCP)
Customer Contact Interactive Assessment (CCIA)
Customer Engineer II Knowledge Test (CEIIKT)
Customer Engineer III Knowledge Test II (CEIIIKT II)
Customer Facing Profile (BSCFP)
Customer Service Assessment (CSA)
Customer Service Assessment-Field (CSAF)
Customer Service Representative Minicourse (CSR-MC)
Customer Service Representative Test (CSR)
Customer Service Simulation (CSSP)
Customer Service Skill Telephone Ability Battery (CSSV)
Customer Support Technician Knowledge Test (CSTKT)
Customer Systems Technician (CST) Certification Test
Data Entry Skills Test (DEST)
Digital Communications and Computer Literacy Test (DCCL)
Digital Technology Skill Assessment Test (DT-SAT)
Distribution Center Maintenance Test (DCMT)
DPA III Qualification Test (DPA III)
Dual Party Relay Service (DPRS) Interview
Dual Party Relay Service Telephone Ability Battery (DPRS TAB)
Electronic Systems Minicourse (ES-MC)
Employment Inventory (EI)
Engineering Clerk Test (ECT)
Engineering Qualification Interview
Engineering Telephone Ability Battery (E-TAB)
Excel Skills Test (EST)
Executive Appeals Writing Assessment (EAWA)
Facilities Assignment and Control Systems/Loop assignment Center Minicourse (FL-MC)
Internet Data Center Knowledge Test (IDCKT)
Internet Services Tier II Selection Test (IST II)
Internet Services-Minicourse (IS-MC)
Job Fit Inventory (JFI)
Keyboarding Skills Test (KST)
Leadership Intern Program Test (LIP)
Maintenance Administrator Minicourse (MA-MC)
Marketing Panel Interview
Network Services Administration Test (NSA)
Operator Computerized Assessment Process (OP-CAP)
Operator II Telephone Ability Battery (OP-TAB)
Operator Spelling Test
Oral Proficiency Interview (OPI)
Oral Typing Skills Test (OTST)
Physical Abilities Evaluation (PAE)
Programming Telephone Ability Battery (Programming TAB)
Regional Sales Manager Interview-MAR (RSMI-MAR)
Regional Sales Manager Interview-Sales (RSMI-Sales)
Repair Center Associate Telephone Assessment Process
(RCA-TAP)
Retail Sales Consultant Test (RSC)
Retention Test
Sales Clerk Assessment (SCA)
Sales Profile (SP)
Sales Selection Test
Satellite Technician Knowledge Test II (STKT II)
Service Assistant Situational Interview (SASI)
Stenography Test
Stenography Test (Steno)

Systems Specialist Technician Test (SST)
Telephone Ability Battery (TAB)
Technical Knowledge Test (TKT)
Technical Sales Assessment (TSA)
Technical Specialist Telecommunications Ability Battery (TS-TAB)
Technical Telephone Ability Battery (TECH-TAB)
Technical/Mechanical Test II (TMT II)
Technical/Mechanical Test-Field II (TMTF II)
Telecommunications Qualification Test I (TQT I)
Ten Key Test
Typing Test (TYP)
Typing Skills Test (TST)
Verbal Spelling Test
Warehouse Telephone Ability Battery (W-TAB)
Word Skills Test (WST)
Work Preferences Inventory (WPI)