Policies

AT&T has developed a number of policies to guide our Citizenship and Sustainability efforts.

• Climate and Carbon Emissions Policy
• Code of Conduct
• Code of Ethics
• Equal Opportunity Policy
• Privacy Policy
• Human Rights

• Energy Policy
• Environment Health & Safety Policy
• Stakeholder Policy
• Paper Policy

Climate and Carbon Emissions Policy

AT&T’s Climate and Carbon Emissions Policy outlines our belief that the ability to increase resource efficiency and reduce greenhouse gas emissions will be a primary determinant of success in the 21^st century world economy. Accordingly, we are committed to helping our customers retain their competitive edge in the global marketplace by leveraging our broadband network and services to create more economic value while reducing their energy consumption and emissions. At the same time, we must also continually strive to reduce our own energy intensity and greenhouse gas emissions in all of our operations. We are also committed to working with our suppliers to limit environmental impacts and greenhouse gas emissions in our supply chain.

Code of Conduct

AT&T's Code of Business Conduct addresses common ethical and compliance issues and covers a range of topics. Everything from diversity and non-discrimination to computer use and electronic security to conflicts of interest and relationships with vendors.

Code of Ethics

The Board has adopted a Code of Ethics applicable to members of the Board of Directors and to the officers and employees of AT&T and its consolidated subsidiaries: AT&T Code of Ethics.

Equal Opportunity Policy

AT&T and its subsidiaries are committed to equal employment opportunity. AT&T Companies are Equal Opportunity Employers. All qualified candidates will receive full and fair consideration for employment. All applicants and employees are protected from unlawful discrimination and harassment on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender, gender identity, marital status, citizenship status, veteran status, disability or any other category protected by applicable law. You should notify the EEOC, the FCC or other appropriate agency if you believe you have been discriminated against.

Privacy Policy

AT&T takes customer privacy very seriously, which is why we recently made our privacy policy easier to find and easier to read. We also offered a 45-day preview of our updated privacy policy, and we invited customers to send us feedback. Highlights of the changes made to the AT&T Privacy Policy and FAQ are available at www.att.com/privacy.

Our privacy policy identifies and describes the way AT&T uses and protects the information we collect about customers and users. All use of AT&T's products and services, as well as visits to our Web sites, are subject to this privacy policy.

Human Rights

AT&T has a Human Rights Policy. The policy addresses freedom of expression and privacy, protection against corruption, labor standards and sustainable environmental practices. The Code of Business Conduct training also incorporates principles of the human rights policy.

Additionally, we have a long-standing policy to adhere to the laws in the countries where we operate.

Energy Policy

We have developed an Energy Policy to improve and optimize energy efficiency, while maintaining or improving the quality, reliability and competitiveness of our services. Our energy policy balances our business need for affordable supply with the need to identify alternative and renewable forms of energy that have less impact on the environment.

Environment Health & Safety

AT&T has an Environment, Health & Safety (EH&S) Policy signed by AT&T Chairman and CEO Randall Stephenson. The policy asserts AT&T's commitment to operate in a environmentally responsible manner and to protect the health and safety of our employees and the public.

Stakeholder Policy

Stakeholder engagement — whether it occurs through dialogue, structured collaboration or formal partnership — is a means to help inform decisions, identify solutions and contribute to progress on specific social and environmental issues. Through our engagement with stakeholders, we seek to continually improve our business operations and policies, helping to improve the long-term health of both AT&T and the communities in which we live and work. We have a Stakeholder Engagement Policy to guide our engagement efforts.

Paper Policy

We have a Paper Procurement Policy. The policy addresses our commitment to environmental sustainability and our efforts to minimize our environmental impact with regards to paper procurement. We recognize our role in using responsible forest products and encouraging a market that conserves, protects, and restores forests. This policy covers areas of paper certification, post-consumer waste content and paper reduction.

"AT&T's new paper policy puts the company in a leadership role in sourcing products from responsibly managed forests", said Corey Brinkema, President, Forest Stewardship Council — US. "The Forest Stewardship Council applauds AT&T for their business decision and we look forward to working with them to implement the new policy."