Solutions for Customers with Disabilities
Telecommunications Relay Services (TRS) for Hearing and Speech Disabled CustomersView more AT&T Relay Services
711 Relay service provides toll free telephone accessibility for people who are deaf, hard of hearing or speech impaired and is available 24 hours a day, 365 days a year. Specially trained Communication Assistants connect the call and remain on the line to assist in the conversation. Emergency calls should continue to be directed to existing local TTY-911 numbers.
Customers who use a coin telephone to make phone calls through their state TRS should know about two pricing policies that became effective in November 1995.
- Local pay phone calls made through the TRS Center are free.
- When you use a calling card to make long distance calls from a pay phone connected through TRS, you're not charged more than the standard coin rate.
TRS is a telephone transmission service that allows persons who are deaf, hard of hearing, or speech disabled to place telephone calls. TRS centers, which facilitate personal and business calls, use a text telephone type (TTY) to communicate over phone lines. These centers are in operation seven days a week, 24 hours a day. If you have a TTY and want to talk to someone who doesn't have one, or if you don't have a TTY and need to talk to someone who does, please call these numbers for assistance in relaying a message within each state and your calling area:
|State||If you have TTY||If you don't have TTY|