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Lifeline Indiana

Making phone service even more affordable.

Because phone service is so important in today's world, AT&T believes everyone should have access to it. Lifeline Indiana offers a discounted telephone service plan to make basic phone service even more affordable for qualified customers.

To qualify, a household must participate in one of the following:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing/Section 8 Assistance
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Temporary Assistance for Needy Families (TANF)
  • Medicaid
  • National School Lunch free lunch program (NSL)
  • Total household income at or below 135% of the Federal Poverty Guidelines. (See application)

If qualified, Lifeline Indiana customers receive the following benefits:

  • Monthly discount on basic service over $9.00
  • Waiver of deposit for local service**
  • Optional toll restriction at no charge**
  • Optional blocking of 900 / 976 numbers
  • Additional lines allowed*
  • Optional services available (e.g., Caller ID, Call Waiting, etc.)
  • Optional blocking of pay-per-use (e.g., 3-Way Calling, etc.)

Please note the following:

  1. Lifeline is a federal benefit;
  2. To qualify, you must receive benefits from an approved program or your income must be at or below the guidelines;
  3. You must provide certain eligibility documentation and willfully making false statements to obtain the benefit can result in fines, imprisonment, de-enrollment or being barred from the program;
  4. Only one wireline or wireless Lifeline benefit is available per household;
  5. A household is defined, for purposes of the Lifeline program, as any individual or group of individuals who live together at the same address and share income and expenses;
  6. A household is not permitted to receive Lifeline benefits from multiple providers;
  7. Violation of the one-per-household limitation constitutes a violation of the Federal Communications Commission's rules and will result in the subscriber's de-enrollment from the program; and
  8. Lifeline is a non-transferable benefit and the subscriber may not transfer his or her benefit to any other person.

Application

Download the Lifeline Indiana Application (176 KB) in PDF format.

Download the AT&T Lifeline Household Worksheet (47 KB) in PDF format and mail in with your Lifeline Indiana Application, if applicable.

Note: PDF format requires Adobe Acrobat Reader, available free.

Ordering

Call 1-888-256-5378 to sign up for Lifeline Indiana today.
Weekdays, 7 am to 6 pm, Saturday, 7 am to 4 pm Central Standard Time.

Es importante que usted entienda esta informacion. Si usted no lee el idioma ingles, por favor llame al 1-800-910-1030 para hablar directamente con un representante bilingue, o pida informacion a una de las organizaciones mencionada en este folleto.

* Lifeline Indiana plan benefits are only applicable on one phone line at the customer's principal place of residence.

** Deposit waived on new local service only. If customer has outstanding toll debt, toll restriction required.

Terms and conditions are subject to change without notice. Some service restrictions may apply.


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