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AT&T Operator Services

Operators are available 24 hours a day, 7 days a week to assist with your domestic or international calling needs. Operator Assistance for certain calls may be provided by a live AT&T Operator or by an automated Operator system.

Simply dial 1-800-CALL-ATT. Select prompt 5 for Operator Assistance.

The following is a description of the types of calls available for Operator Assistance:

  • COLLECT – when you call a number and Operator Assistance asks the person you are calling to pay for the call.
  • BILLED-TO-THIRD-NUMBER – when a number is called and Operator Assistance asks a party, other than the two parties on the call, to accept the charge.
  • PERSON-TO-PERSON – when you call a number and require Operator Assistance to connect you to a specific person, department, extension or office.
  • OPERATOR DIALED DIRECT – when you would like an Operator to dial a call for you.
  • REAL TIME RATED – when you would like an Operator to provide the time and charges associated with your Operator Assisted call.
  USAGE RATE
PER MINUTE
SERVICE CHARGE PER CALL
AUTOMATED OPERATOR
ASSISTED

COLLECT (STATE TO STATE)

Excluding Person-to-Person
  • Placed via 1-800-CALL-ATT
  • Operator Assisted Collect Calls and
    Collect Calls placed via other than
    1-800-CALL-ATT
  • $1.49
  • $1.49
  • $5.99
  • $6.99
  • $8.50
  • $8.50

BILLED-TO-THIRD-NUMBER

  • Excluding Person-to-Person
  • $1.49
  • $7.99
  • $10.99

PERSON-TO-PERSON

  • Paid By Coin
  • All Other
  • Billed to an AT&T Calling Card
  • N/A
  • $1.49
  • NA
  • N/A
  • $13.50
  • $13.50
  • N/A

OPERATOR DIALED DIRECT

  • Paid by Coin
  • Billed to Main Residential Account
  • N/A
  • $1.49
  • $1.49
  • $13.50
  • N/A

Miscellaneous charges, credits and taxes may apply.

For additional information, dial 1-800-CALL-ATT for an AT&T Operator.

AT&T Operator Assistance is available 24 hours a day, 7 days a week and can be reached from any phone, including a cell phone. Our knowledgeable Operators and our automated platform are available to assist you with all of your calling needs - be it local, long distance or international.

Just dial 1-800-CALL-ATT for assistance!

Calling International

The world is yours!
Get discounted rates
on calls to over
220 countries.
Learn more

AT&T Relay Services

Clear choices for those
who are hard-of-hearing,
deaf, or who have
speech disabilities.
Learn more

1-800-CALL-ATT

A great way to place
a variety of calls like
collect, calling card,
and Operator Assisted.
Learn more