13725

Tennessee

AT&T Small Business Solutions Premier Bundle Agreement Program


This information is intended for customers who receive services from AT&T under an AT&T "Small Business Solutions Premier Bundle" ("SBS Premier") Agreement, and the information provided here is part of the customer's SBS Premier Agreement, and has been incorporated-by-reference therein.

This information is provided in Portable Document Format (PDF). For more on how to view, search and print PDF files, see the right-side column of this page.

General Terms and Conditions

Product Information



Select the Product or Promotion provided in the SBS Wireline Description and Prices Section of your Agreement. Product and/or Promotion information is provided under AT&T Service Publications, and the relevant Service Publication for each Product is available by following the appropriate link and Search criteria provided below. AT&T RECOMMENDS THAT YOU PRINT THE RELEVENT INFORMATION FOR YOUR RECORDS.

  • Exclusively 40 Promotion - Additional Terms and Conditions

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    1. Eligibility Requirement. Only available in specified wirecenters in Florida, Mississippi, North Carolina, and Tennessee; if customer moves the AT&T local service under this Agreement outside of the eligible wire centers, the Early Termination Fee for each Wireline component applies. The AT&T Business Center at 866-620-6000 should be contacted to determine if the new location is in one of the eligible wire centers.

    2. Monthly Credits. The specified percentage will be a percentage-off the monthly list price of the relevant service (“Percent-Off”). The Monthly Credit will appear in the “Promotions and Discounts” section of your bill, and will be shown as a “Reward”. The Monthly Credit for each of the services in the bundle will be calculated as follows: Local Services- a credit equal to the Percent-Off of the monthly list price; Long Distance Services-a credit equal to the Percent-Off of the monthly list price; FastAccess services,-a credit equal to the Percent-Off of the monthly list price. Monthly Credits are not applied against the recurring charges for FastAccess additional features; see the FastAccess Service Guide for a list of excluded charges. Taxes, surcharges and fees will be based on the full list price for each product and service without regard to the Monthly Credit given.

    3. Line Connection Charge Waiver. AT&T will waive the Line Connection Charges provided the order for CCB includes a new subscription of an eligible local service. Line Connection charges are charges applied against a service order. Line Connection charges for the first and additional lines will be waived. AT&T will also waive any “change in service charge” which may apply to eligible orders.

    4. FastAccess® Business DSL Service. Customers must install the FastAccess component service within 60 days of the service order or this Agreement will be considered materially breached and terminated by Customer, and Customer will be liable for applicable Early Termination Fees. IN THE EVENT THAT INSTALLATION OF FASTACCESS IS DELAYED (BUT STILL IS INSTALLED WITHIN 60 DAYS OF THE SERVICE ORDER) AND BILLING FOR FASTACCESS IS LIKEWISE DELAYED, THEN BILL CREDITS FOR FASTACCESS WILL APPLY ON THE FIRST BILL FOLLOWING INSTALLATION OF FASTACCESS AND WILL END ON THE EXPIRATION DATE OF THE AGREEMENT.

      1. During the Term of this Agreement, Customer may upgrade or downgrade to one of the following FastAccess services under this Agreement without incurring an Early Termination Fee: FastAccess Business DSL Lite, FastAccess Business DSL, FastAccess Business DSL Plus or FastAccess Business DSL 6.0. During the Term of this Agreement, Customer may upgrade to another AT&T dedicated Internet access service without incurring Early Termination Fees provided Customer signs a new agreement with a minimum commitment term of 12-months. In the event Customer notifies AT&T of a move to a new address within AT&T serving centers, and the new location is not qualified for FastAccess, Customer is not liable for Early Termination Fees.
    Local Service

    AT&T Complete Choice® for Business (Search by Complete Choice for Business) Open pop-up window (PDF)

    Long Distance Service

    Business Unlimited Calling (Search by Unlimited Plan) Open pop-up window (PDF)
    Long Distance AT&T Exclusively 40 Promotion (Search by E40) Open pop-up window (PDF)

    High Speed Internet

    FastAccess Service Guide Open pop-up window (PDF)

  • All for Less Promotion - Additional Terms and Conditions

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    1. SBS Wireline Services Additional Terms
      1. Monthly Credits. The specified percentage will be a percentage-off the monthly list price of the relevant service (“Percent-Off”). The Monthly Credit will appear in the “Promotions and Discounts” section of your bill, and will be shown as a “Discount”. The Monthly Credit will be calculated as follows: for FastAccess services,-a credit equal to the Percent-Off of the monthly list price. Monthly credits are not applied against the recurring charges for FastAccess additional features; see the FastAccess Service Guide for a list of excluded charges. Taxes, surcharges and f ees will be based on the discounted price.

      2. For Customers whose service is provided or located in Alabama, Kentucky or South Carolina: ANY ACTION PURSUANT TO THIS PROMOTION MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION FIRST ACCRUED. Any obligation of AT&T and Customer, which by their terms would continue beyond the termination, cancellation, or expiration of this Agreement, shall survive such termination, cancellation, or expiration.

      3. A single bill will be rendered by AT&T for all services provided under this Agreement (monthly bill will include AT&T Mobility Services and AT&T SBS Wireline Services).
    2. AT&T Business Local Calling Assurance
      1. Under this Agreement, Customer is subscribing to the AT&T Business Local Calling Assurance package, which includes a minimum of one (1) line package, package includes Business Access Line (BAL) (flat rate-unlimited local calling), Caller ID Deluxe and Remote Access to Call Forwarding (or Call Forwarding Variable) and up to a maximum of a four (4) line package at the time of subscription to the Program.

      2. A Customer who participates in the Program and also subscribes to new eligible Service(s) during the term will not be billed for the line connection charges with the service order. Line connection charges include first and additional lines, and change in service charges, if applicable, associated with the order This language should be the same as the edited Line Connection charge language.
    3. FastAccess® Business DSL Service. Customers must install the FastAccess component service within 60 days of the service order or this Agreement will be considered materially breached and terminated by Customer, and Customer will be liable for applicable Early Termination Fees. IN THE EVENT THAT INSTALLATION OF FASTACCESS IS DELAYED (BUT STILL IS INSTALLED WITHIN 60 DAYS OF THE SERVICE ORDER) AND BILLING FOR FASTACCESS IS LIKEWISE DELAYED, THEN BILL CREDITS FOR FASTACCESS WILL APPLY ON THE FIRST BILL FOLLOWING INSTALLATION OF FASTACCESS AND WILL END ON THE EXPIRATION DATE OF THE AGREEMENT.

      1. 1. During the Term of this Agreement, Customer may upgrade or downgrade to one of the following FastAccess services under this Agreement without incurring an Early Termination Fee: FastAccess Business DSL Lite, FastAccess Business DSL, FastAccess Business DSL Plus or FastAccess Business DSL 6.0. During the Term of this Agreement, Customer may upgrade to another AT&T dedicated Internet access service without incurring Early Termination Fees provided Customer signs a new agreement with a minimum commitment term of 12-months. In the event Customer notifies AT&T of a move to a new address within AT&T serving centers, and the new location is not qualified for FastAccess, Customer is not liable for Early Termination Fees.
    Local Service

    Long Distance Service

    Business Unlimited Flex Plan (Search by Flex Plan) Open pop-up window (PDF)
    All for Less Promotion V (search by AFL V) Open pop-up window (PDF)
    All for Less Promotion VI (search by AFL VI) Open pop-up window (PDF)

    High Speed Internet

    FastAccess Service Guide Open pop-up window (PDF)

If the Product or Promotion provided in the SBS Wireline Description and Prices Section of your Agreement is not listed above, the product or promotion is no longer available for new customers. For more information on discontinued offers, please contact the AT&T Business Office number provided on your monthly billing statement.

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