Executive Vice President – Mobility Customer Service, AT&T Mobility
In her role as Executive Vice President – AT&T Mobility Customer Service, Debbie oversees customer care for all business and consumer AT&T Mobility customers including advanced technical and digital support and social media.
Prior to her current role, Storey served as AT&T’s senior vice president of Talent Development and Chief Diversity Officer for nearly four years. In that role she was responsible for identifying and developing leaders, aligning managers with the company’s vision and priorities, and employee engagement. She also oversaw the award-winning AT&T University, as well as the company’s efforts to leverage its longstanding leadership in diversity and inclusion to drive sustained innovation and growth.
Debbie joined the company in 1983 and has held numerous positions with AT&T – Including leadership roles in customer service, sales, operations, network, M&A, and HR.
She began her career in the print advertising and publishing business, starting in customer service and assuming increasing levels of responsibility along the way.
She moved into the Network organization in 2005 as Vice President, Broadband Transformation Program Management Office, where she played a pivotal role in the company’s transformation from voice to broadband services. In 2006 Debbie helped lead the $67 billion AT&T-BellSouth merger. Post-merger she was named Vice President of Sales, leading thousands of employees in consumer sales and service call centers across 14 states.
Prior to serving as the senior vice president of Talent Development and Chief Diversity Officer, Debbie served as Senior Vice President, AT&T Consumer Centers Support. In this role, she oversaw operations support for the consumer wireline and mobility sales and service centers, as well as all online operations.
A native of Boston, Debbie holds a Bachelors of Arts degree in psychology, with a criminal justice minor from the University of Georgia. She holds a Masters of Business Administration degree from UGA’s Terry College of Business, and is a graduate of the Leadership Atlanta class of 2008. Debbie serves on the Terry College Alumni Board, the AT&T Performing Arts Center Board, the Baylor Healthcare System Advisory Board, and the National Association of Corporate Directors North Texas Chapter Board. She and her husband, Dr. Jay Mabrey, live in Dallas.