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Sample Bill Explanation
Your First Bill   |   Payment Options   |   AT&T Products & Services   |   Billing Glossary  
 
This sample bill provides a general explanation about the parts of your bill. For information about a section or line item, select it for a pop-up explanation. For information about your account, refer to your actual bill.
 

For further explanation, go to the Billing Basics Interactive Tour and Information page


 
 
AT&T

Monthly Statement
 
ANN E CUSTOMER
755 ANY STREET APT 631
SAN ANTONIO TX 78249-4525
Page   1 of 5   Prev | Next
Account Number   210 555-1111 240 8
Billing Date   Oct 25, 2007
Web Site   att.com
 
  Bill-At-A-Glance  
  Previous Bill xxx.xx  
  Payment Received 10-17 - Thank you! xxx.xxCR  
  Adjustments      .xx  
  Balance      .xx  
  Current Charges xxx.xx  
  Total Amount Due$xxx.xx  
  Amount Due in Full byNov 20, 2007  
  Billing Summary  
      Questions? Call:    
Plans and Services
1-800-xxx-xxxx		 xx.xx    
    Payment Arrangements:
1-800-xxx-xxxx		    
    Service Changes:
1-800-xxx-xxxx		    
    Repair:
1-800-xxx-xxxx		    
    AT&T Messaging:
1-800-xxx-xxxx		    
AT&T Internet Services:
1-800-xxx-xxxx		 x.xx    
AT&T Long Distance:
1-800-xxx-xxxx		 x.xx    
AT&T Wireless Services:
1-888-xxx-xxxx		 xx.xx    
# New services provided and billed  
Total Current Charges xxx.xx    
  News You Can Use - Summary  
 PREVENT DISCONNECT  LONG DIST. PROVIDERS
 AUTO REDIAL RATE CHG  INLINE RATE CHG
 CALLNOTES RATE CHG  DIRECTORY ASSISTANCE
See "News You Can Use" for additional information
 
  AT&T Benefits
 
Thank you for purchasing an AT&T package. As a package customer you may qualify for additional discounts with AT&T Long Distance, AT&T High Speed Internet, AT&T Dial (Internet Services), AT&T Messaging, or AT&T Wireless Services.		  
  Plans and Services
Monthly Charges - Oct 25 thru Nov 24
1. Personal Choice xx.xx
      Basic Local Service - Residence
        Call Waiting
        Caller ID Name Delivery
        Caller ID Number Delivery
        InLine® Repair Plan
        Touchtone
         
2. Privacy Manager® x.xx
Total Monthly Service xx.xx
Local Usage
Pay Per Use
3. Three Way Calling         1 at $.xx each .xx
Directory Assistance
555-1212
4. 4 Call(s) billed at $x.xx each x.xx
Additions and Changes to Service
This section of your bill reflects charges and credits resulting from account activity.
Item Monthly
No. Description Quantity   Charges    
Activity on Oct 8, 2007
Charges for: N123456
One Time Charge(s)
5.  Service Connection Charge 1       xx.xx
Service(s) Established
(Partial monthly billing
from Oct 9, 2007
thru Oct 24, 2007)
6.  Personal Choice 1   xx.xx   xx.xx
7.  Federal Subscriber Line Charge 1   x.xx   x.xx
8.  911 Service Fee   .xx   .xx
Return bottom portion with your check in the enclosed envelope.     Local Services provided by AT&T Arkansas, AT&T Kansas, AT&T Missouri,
    AT&T Oklahoma, or AT&T Texas based upon the service address location.
 
    U.S. Pat. D410,950 and D414,510Printed on Recycled Paper
DUE BY: Nov 20, 2007 $xxx.xx LATE: After Nov 22, 2007 $xxx.xx
AT&T Billing Date Oct 25, 2007 Account Number     210 555-1111 240 8
Please include account number on your check		 ANN E CUSTOMER
755 ANY STREET APT 631
SAN ANTONIO TX 78249-4525
Make checks payable to:
AT&T
REMIT PRIMARY ADDRESS LINE
REMIT CITY, STATE, ZIP4 ADDRESS LINE
Bar Code
Numeric representation of Bar code

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AT&T
 
 
 
ANN E CUSTOMER
755 ANY STREET APT 631
SAN ANTONIO TX 78249-4525
Page   2 of 5   Prev | Next
Account Number   210 555-1111 240 8
Billing Date   Oct 25, 2007
 
  Plans and Services
Item
No.		 Description Quantity   Monthly
Charges		    
1.   Municipal Charge 1   x.xx   .xx
2.   Texas Universal Service 1   x.xx   .xx
3.   Expanded Local Calling Svc 1   .xx   .xx
4.   Privacy Manager® 1   x.xx   x.xx
Total Charges for N123456   xx.xx
Total Additions and Changes to Service xx.xx
Local Toll
Item
No. Date Time Place Called       Number       Code  Min
5.   10-8   414P   NW BRNFLS   TX   830 555-2157   D   7:00   .xx
6.   10-8   425P   SN MRCOS   TX   512 555-7427   D   3:00   .xx
7.   10-8   430P   BOERNE   TX   830 555-8537   D   8:00   .xx
8.   10-8   446P   SN MRCOS   TX   512 555-7427   D   7:00   .xx
9.   10-8   458P   SN MRCOS   TX   512 555-7427   D   1:00   .xx
10.   10-8   503P   NW BRNFLS   TX   830 555-2157   D   3:00   .xx
11.   10-9   355P   BOERNE   TX   830 555-8537   D   1:00   .xx
12.   10-9   420P   SN MRCOS   TX   512 555-7427   D   9:00   .xx
13.   10-9   430P   BOERNE   TX   830 555-8537   D   1:00   .xx
14.   10-9   435P   NW BRNFLS   TX   830 555-2157   D   7:00   .xx
15.   10-9   445P   SN MRCOS   TX   512 555-7427   D   9:00   .xx
16.   10-9   601P   BOERNE   TX   830 555-8537   D   1:00   .xx
Total Local Toll x.xx
Surcharges and Other Fees
17. Federal Subscriber Line Charge     .xx
18. 911 Service Fee     .xx
19. Federal Universal Service Fee     .xx
20. Texas Universal Service   x.xx
21. Expanded Local Calling Service     .xx
22. Municipal Charge   x.xx
Total Surcharges and Other Fees   x.xx
Taxes
23. Federal (Local Charges)    x.xx
24. Federal (Non-regulated & Toll Charges)    x.xx
25. State and Local (Local Charges)    x.xx
26. State and Local (Non-Regulated & Toll Charges)      .xx
Total Taxes    x.xx
Total Plans and Services xxx.xx
    Amount Subject to Sales Tax: xxx.xx
  AT&T Internet Services
Important Information
AT&T High Speed Internet customers call 1-877-xxx-xxxx (xxx-xxxx)
IDSL and SDSL customers call 1-866-xxx-xxxx
Dial-up customers call 1-866-xxx-xxxx (xxx-xxxx)
Current Charges
Item
No.   Date   Description
Charges for 210-555-1111
Account Code username123
27.   10-9   HIGH SPEED INTERNET INTERNET SERVICE DISCOUNT
SERVICE DATE: 10/13/06 - 11/12/06		 xx.xx CR
28.   10-9   HIGH SPEED INTERNET MODEM INSTANT CREDIT
SERVICE DATE: 10/13/06 - 11/12/06		 x.xx
29.   10-9   AT&T HIGH SPEED INTERNET EXPERT PLUS PKG
SERVICE DATE: 10/13/06 - 11/12/06
Any Customer
DSL No. 210-555-1111
username@sbcglobal.net		 xx.xx
30.   10-9   HIGH SPEED INTERNET MODEM PACKAGE CHARGE
SERVICE DATE: 10/13/06 - 11/12/06		 x.xx
Total Account Code username123 xx.xx
Total Charges for 210-555-1111 xx.xx
Total Itemized Charges and Credits xx.xx
Taxes
31. Federal .xx
32. State and Local .xx     
Total Taxes .xx
Total AT&T Internet Services xx.xx
Printed on recycled paper.

Example billing address

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AT&T
 
 
 
ANN E CUSTOMER
755 ANY STREET APT 631
SAN ANTONIO TX 78249-4525
Page   3 of 5   Prev | Next
Account Number   210 555-1111 240 8
Billing Date   Oct 25, 2007
 
  AT&T Long Distance
Important Message Regarding Terms and Conditions
Terms and Conitions for your services with AT&T Long Distance can be obtained by calling 1-888-xxx-xxxx or accessing www.sbc.com/public_affairs.
 
Thank you for your business. We appreciate the opportunity to serve you.
Invoice Summary
Current Charges
Service Charges xx.xx
Credits and Adjustments .xx
Call Charges .xx
Surcharges x.xx
Total AT&T Long Distance Charges xx.xx
1. Federal Tax x.xx
2. State and Local Taxes x.xx
Service Charges
Monthly Service Charge
Type of Service Period Qty
1. AT&T Unlimited Nationwide Calling (SM) SEP 26 to OCT 25 1   xx.xx
Total Monthly Service Charges   xx.xx
Total Service Charges   xx.xx
Call Charges
Calls for 210 555-1111
Domestic		 
Item
No. Date  Time  Place Called    Number       Code  Min
2.  10-9  746P  DENVER     CO   303 555-1111  D    1:00      .xx
3.  10-9  749P  MACON      GA   478 555-1111  D    1:00      .xx
4.  10-9  811P  EUGENE     OR   541 555-1111  D    1:00      .xx
5.  10-9  812P  NEWORLEANS LA   504 555-1111  D    1:00      .xx
6.  10-9  813P  NAPILI     HI   808 555-1111  D    1:00      .xx
7.  10-9  814P  MIAMI      FL   786 555-1111  D   23:00      .xx
8.  10-9  843P  TALLAHASSE FL   850 555-1111  D   28:00      .xx
9.  10-10 342P  EUGENE     OR   541 555-1111  D   26:00      .xx
10. 10-10 410P  PORTLAND   OR   503 555-1111  D   31:00      .xx
11. 10-10 444P  REDONDO    CA   310 555-1111  D    1:00      .xx
12. 10-10 445P  NEWORLEANS LA   504 555-1111  D    1:00      .xx
13. 10-10 446P  CHARLOTTE  NC   704 555-1111  D    1:00      .xx
Call Charges - Continued 
14.  4-27   448P   DENVER     CO   303 555-1111  D    1:00      .xx
15.  10-11  450P   VERO BEACH FL   772 555-1111  D   43:00      .xx
16.  10-11  537P   COLORADOSP CO   719 555-1111  D   16:00      .xx
17.  10-12  940A   SAN JOSE   CA   408 555-1111  D    1:00      .xx
18.  10-12  941A   TWIN FALLS ID   208 555-1111  D    3:00      .xx
19.  10-12  952A   MISSOULA   MT   406 555-1111  D    1:00      .xx
20.  10-12  953A   MISSOULA   MT   406 555-1111  D    1:00      .xx
21.  10-12  954A   TACOMA     WA   253 555-1111  D    1:00      .xx
22.  10-12  955A   BEVERLYHLS CA   310 555-1111  D    1:00      .xx
23.  10-12  956A   SAN MONICA CA   310 555-1111  D   25:00      .xx
24.  10-13  241P   SANTA ROSA CA   707 555-1111  D    1:00      .xx
25.  10-13  941P   SAN MONICA CA   310 555-1111  D   14:00      .xx
26.  10-14  150P   NEW YORK   NY   212 555-1111  D    2:00      .xx
27.  10-15  745P   SAN MONICA CA   310 555-1111  D    5:00      .xx
28.  10-16  112A   TWIN FALLS ID   208 555-1111  D    1:00      .xx
29.  10-17  203P   SPOKANE    WA   509 555-1111  D    1:00      .xx
30.  10-18  323P   BEVERLYHLS CA   310 555-1111  D    3:00      .xx
31.  10-18  358P   LOSANGLEES CA   213 555-1111  D    1:00      .xx
32.  10-19  359P   BEVERLYHLS CA   310 555-1111  D    1:00      .xx
33.  10-19  404P   FLRIVMILLS CA   530 555-1111  D    1:00      .xx
34.  10-20  405P   FLRIVMILLS CA   530 555-1111  D    1:00      .xx
35.  10-20  406P   GLENDALE   CA   818 555-1111  D    1:00      .xx
36.  10-20  421P   TWIN FALLS ID   208 555-1111  D    1:00      .xx
37.  10-20  423P   SAN JOSE   CA   408 555-1111  D    2:00      .xx
38.  10-20  425P   SAN JOSE   CA   408 555-1111  D    2:00      .xx
39.  10-20  426P   TWIN FALLS ID   208 555-1111  D    2:00      .xx
40.  10-20  430P   SPOKANE    WA   509 555-1111  D    2:00      .xx
41.  10-20  439P   SAN MONICA CA   310 555-1111  D    1:00      .xx
42.  10-20  439P   BEVERLYHLS CA   310 555-1111  D    1:00      .xx
43.  10-20  454P   TWIN FALLS ID   208 555-1111  D    3:00      .xx
44.  10-21  838P   NAPILI     HI   808 555-1111  D    1:00      .xx
45.  10-21  839P   CHARLOTTE  NC   704 555-1111  D    1:00      .xx
46.  10-21  841P   FORTPIERCE FL   772 555-1111  D    1:00      .xx
47.  10-22  223P   DENVER     CO   303 555-1111  D    1:00      .xx

Subtotal Domestic Calls for 210-555-1111xx.xx
Total Domestic Calls for 210-555-1111xx.xx
Total Calls for 210-555-1111xx.xx
Total Call Chargesxx.xx
Surcharges
48. Fed Universal Service Fund .xx
49. TX Equalization Surcharge .xx
50. TX USF Charge (x.x%) .xx
51. TX Utility Gross Receipts Assessment .xx
Total Surcharges x.xx
Key to Calling Codes
D Day
Total AT&T Long Distance xx.xx

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AT&T
 
 
 
ANN E CUSTOMER
755 ANY STREET APT 631
SAN ANTONIO TX 78249-4525
Page   4 of 5   Prev | Next
Account Number   210 555-1111 240 8
Billing Date   Oct 25, 2007
 
  AT&T Wireless Services
Important Information
Regulatory Cost Recovery Fee
Beginning with your April bill, the Regulatory Cost Recovery Fee has been increased to help defray costs incurred in complying with obligations and charges imposed by State and Federal telecom regulations, including the Telecommunications Relay Service Fund, wireless number pooling and portability, Enhanced 911 services, and the federal regulatory fee. Costs may be incurred and charged prior to initiation of any of the respective services. To learn more, log on to
http://www.wireless.att.com/home/ or call 1-866-555-5555.
 
Attention TTY Users
For Deaf/hard of hearing customers: (TTY) 1-866-555-6666
Questions on accessibility by persons with disabilities:
1-866-555-7777

Charges for AT&T Wireless Services
Summary of Charges for 316-555-1111:
 Monthly Service Charges xx.xx
 Other Charges and Credits x.xx
Charges (before taxes) xx.xx
Federal Tax .xx
State and Local Taxes x.xx
Monthly Service Charges
Monthly Service Charges for 210-555-1111
  Service from 10/10/06 through 10/18/06
1. Charge for Special Plan x.xx
2. International Availability .xx
  Service from 10/19/06 through 11/18/06
3. Charge for Special Plan xx.xx
4. International Availability .xx
Total Monthly Service Charges xx.xx
Other Charges and Credits
Other Charges and Credits for 210-555-1111
5. 9-1-1 Service Fee .xx
6. Federal Universal Service .xx
7. Regulatory Cost Recovery Fee .xx
8. Texas Universal Service .xx
Total Other Charges and Credits x.xx
Taxes
Taxes for 210-555-1111
9. Federal Excise Tax .xx
10. State Sales Tax .xx
11. Local Special Purpose District Tax .xx
12. Local Sales Tax .xx
Total Taxes x.xx
Total AT&T Wireless Services xx.xx
Wireless services provided by AT&T Mobility LLC.
  News You Can Use
PREVENT DISCONNECT
Thank you for being a valued customer. Please be aware that all charges must be paid each month to keep your account current and prevent collection activities. We are required to inform you that certain charges such as your telephone line, fees and surcharges, and the AT&T Advantage Plan(SM), if applicable, MUST be paid in order to prevent interruption of basic local service. These charges are already included in the Total Amount Due and are $xxx.xx. Also, neglecting to pay for other charges such as long distance, voice mail, InLine®, wireless, and Internet may result in these services being interrupted.
 
LONG DIST. PROVIDERS
Our records indicate you have selected AT&T Long Distance or a company that resells their services as your primary local toll carrier and AT&T Long Distance or a company that resells their services as your primary long distance carrier. Please contact us if this does not agree with your records.
 
AUTO REDIAL RATE CHG
Effective 11/15/06, the Pay Per Use Charge for "Auto Redial - Pay Per Use" will increase from $x.xx to $x.xx. You have the right to cancel your subscription to this service without penalty. If you have any questions or would like to learn more about our money saving Package or Bundle offers, please call 1-800-xxx-xxxx. Thank you for choosing AT&T Texas.
 
INLINE RATE CHANGE
Effective 11/15/06, the monthly rate for "Inline " will change from $x.xx to $x.xx. You have the right to cancel your subscription to this service without penalty. If you have any questions or would like to learn more about our money saving Package or Bundle offers, please call 1-800-xxx-xxxx. Thank you for choosing AT&T Texas.
 
CALLNOTES RATE CHG
Effective 11/15/06, the monthly rate for "CallNotes" will change from $x.xx to $x.xx. You have the right to cancel your subscription to this service without penalty. If you have any questions or would like to learn more about our money saving Package or Bundle offers, please call 1-800-xxx-xxxx. Thank you for choosing AT&T Texas.
 
DIRECTORY ASSISTANCE
Local, National and Reverse Directory Assistance (411): Customers desiring more than one listing per call should inform the Directory Assistance operator at the beginning of the call. If you have questions, please call 1-800-xxx-xxxx.
 

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AT&T
 
 
 
ANN E CUSTOMER
755 ANY STREET APT 631
SAN ANTONIO TX 78249-4525
Page   5 of 5   Prev | Next
Account Number   210 555-1111 240 8
Billing Date   Oct 25, 2007
  Terms and Conditions
LOCAL EXCHANGE AND INTEREXCHANGE CARRIER QUESTIONS
If you believe the local exchange provider or the interexchange carrier on this bill are not correct or if there are unauthorized charges, please contact: Public Utility Commission of Texas, Office of Customer Protection, PO Box 13326, Austin, TX 78711-3326, 1-512-936-7120 or toll-free in Texas at 1-888-782-8477. Hearing and speech-impaired customers with text telephones (TTY) may call 1 512-936-7136. When corresponding by mail, please include your complaint and copies of the phone bills. Please contact AT&T Texas to switch your service back to the carrier of your choice.
 
LATE PAYMENT INFORMATION
If charges greater than $10.00 are carried over to your next bill, a late payment charge of $5.00 will apply.
 
 
 

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