AT&T Wi-Fi Support
Thank you for your interest in AT&T Wi-Fi service. Our goal is to get you to the correct place for your question. Please look below to find useful links to help you with your question or a contact number to call for your issue.
Top 4 Most Common Questions:
-
I get AT&T Wi-Fi Basic with AT&T High Speed Internet, FastAccess® DSL, or
AT&T U-verse. How do I log in? -
Use your primary High Speed Internet, DSL or AT&T U-verse username and password on the hotspot's web page.
-
How do I know what type of AT&T High Speed Internet or FastAccess® DSL I have?
-
Consult your DSL bill, or call one of the following numbers:
- AT&T High Speed Internet customers - 800-288-2020
- AT&T FastAccess® DSL (formerly BellSouth customers) - 888-321-2375
-
How do I know where AT&T Wi-Fi Hot Spots are located?
-
Use the AT&T Wi-Fi Location Finder
-
Can I view a demo of AT&T Wi-Fi Service?
-
Yes, view the AT&T Wi-Fi Windows XP service demo or the AT&T Wi-Fi general service demo.
AT&T Wi-Fi Subscription Support
(for AT&T High Speed Internet and FastAccess® DSL customers)
| For technical support: | |
|---|---|
|
|
| For questions on your AT&T Wi-Fi order: | |
|---|---|
AT&T High Speed Internet customers |
1-800-288-2020 |
| For AT&T Wi-Fi billing questions: | |
|---|---|
For Billing Questions, or to disconnect Wi-Fi service |
1-877-722-3755 |
| For AT&T Wi-Fi password support questions: | |
|---|---|
AT&T High Speed Internet Customers |
1-877-722-3755 |
AT&T U-verse Customers |
1-800-288-2020 |
FastAccess® DSL from AT&T Xtreme or Xtreme 6.0 Customers |
1-888-321-2375 |
AT&T Wi-Fi Membership Support for Credit Card billed members
(Monthly Memberships, Prepaid Sessions and Instant Use Pass Users)
| For technical support: | |
|---|---|
| Connection Software General Connection Guide FAQs Glossary |
1-888-888-7520 or support@attwifi.com |
| For billing and customer service questions: | |
Placed Orders |
1-888-888-7520 or support@attwifi.com |
