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Global, National, Mid-Size, Regional Business and Government Solutions

Performance

Customer Benefits Benefit Details
AT&T provides vast U.S. and global scope.
International voice solutions are delivered in 240 countries, linking 400 carriers around the globe.
Remote access solutions are provided from more than 19,500 points of presence in 149 countries.
AT&T has one of the world's most advanced and powerful global backbone networks, which carries 4.6 petabytes of traffic on an average business day.
The AT&T network includes 1,500 managed MPLS nodes in 80 countries.
AT&T manages 75,000 MPLS customer ports.
The AT&T network includes 28 data centers across the globe.
The AT&T IP backbone network includes 410,000 fiber route miles.
AT&T is a leading U.S. provider of IP access for residential and small-business customers, with 6.5 million DSL lines.
AT&T provides Wi-Fi access at more than 18,000 hot spots in 42 countries globally (including company-owned and roaming locations).
AT&T provides customers with a range of wireless voice and data capabilities.
AT&T's industry-leading wireless network includes:
Superior spectrum availability in the nation's top 100 markets.
A fully digital, GSM/GPRS infrastructure across its footprint.
EDGE wireless broadband across its footprint.
UMTS broadband, which is currently being deployed to deliver higher-speed broadband services in metro markets.
AT&T provides access to more than 18,000 Wi-Fi hot spots in 42 countries globally.
AT&T provides comprehensive wireless LAN/WAN solution options.
AT&T delivers maximum performance for enterprise applications via a reliable, global and application-aware networking environment.
The AT&T network leads industry performance on key metrics, delivering consistent "always on" availability.
15 percent better latency than industry average.
Near-perfect packet delivery — the highest sustained consistency in industry.
The AT&T network delivers the industry's most comprehensive predictive, preventive and proactive fault management.
Dual diverse cable routes into all POPs.
Redundant hardware configurations.
AT&T delivers industry-leading SLAs at network, server, application and transaction levels.
Patented MPLS-monitoring tools.
Advanced intelligence for performance and traffic management.

Agility

Customer Benefit Benefit Details
AT&T delivers network solutions with a common global management platform, enabling fast delivery of integrated solutions in a highly customized fashion.
The new AT&T VPN solutions are designed to enable all solutions over IP.
AT&T has a unique infrastructure supporting application-aware networking.
Dynamic Network ApplicationsSM "plug and play" with VPN, offering flexible features, pricing and administration.
New AT&T VPN solutions enable easy, fast integration of multiple-access technologies, allowing businesses to evolve toward IP while taking advantage of existing network resources. Support wireless/wireline integration, Frame Relay, ATM, Private Line, SONET, DSL and optical solutions.
New AT&T infrastructure provides many customers with real-time, online control of solutions and support.
Speed, accuracy and flexibility in deploying new applications.
On-demand provisioning.
Shortens order cycle time.
Improves accuracy by 20 percent.
Speeds installation by 30 percent.
Ability to optimize networking environment to meet evolving needs.
BusinessDirect portal provides a holistic view of solutions and performance.
e-Bonding fully automates trouble-reporting and network-management processes, nearly eliminating the need for human intervention.
Customers looking to expand or add to their communications services will have the opportunity to realize new benefits based on their total communications program spend across the AT&T portfolio.
AT&T will continue to honor all existing contractual obligations.
Customers looking to expand or add to their communications services will have the opportunity to realize new benefits based on their total communications program spend across the AT&T portfolio.

Control

Customer Benefit Benefit Details
AT&T gives customers unparalleled control and visibility of their networks.
Industry-leading BusinessDirect portal for network management.
Industry's most comprehensive online tool kit.
Secure, customized view into customer infrastructure.
Visibility and control down to the end-user level.
Supports 299 applications — more than any other provider.
More than 650,000 users — the largest provider portal customer base.
More than 2.8 million transactions monthly — significantly greater than the closest competitor.
Performance management.
End-to end view of traffic for:
Class-of-service partitioning.
Charge-back reports.
Analysis of unexpected traffic.
Deep root-cause analysis.
Dynamic Network ApplicationsSM "plug and play" with VPN, offering flexible features, pricing and administration.
24/7 data collection across 100 percent of network traffic.
Real-time performance reports as part of hosted solution:
URL availability.
Transaction response times.
Analysis of unexpected traffic.
Deep root-cause analysis.
On-demand and ad hoc reporting.
End-user tools:
Personalized profile management.
Identical end-user experience across services.
Intuitive and user-friendly interface.
Single logon.
Embedded security.
With eBill, customers can download and analyze their bills in half the time.

Security

Customer Benefit Benefit Details
AT&T's unique network and software framework delivers state-of-the-art network-based security solutions.
Network-based security acts as first line of defense.
Industry's most comprehensive online tool kit.
Predictive intrusion management.
Real-time mitigation.
Security is built into every layer, from network transport through end-user application.
One-of-a-kind network security experience.
Security consulting expertise.
Superior and centralized policy and device management.
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