Overview

Our wholesale customers find the comprehensive solutions they need from one source thanks to AT&T's robust global network footprint and our extensive U.S. domestic local network infrastructure.

We help businesses grow by extending their footprint, strengthening their network infrastructure, making their internal business operations more efficient and complementing their existing offerings with new value-added application services. We also bring value to customers by providing a sales team with solid experience in each vertical segment and the ability to meet a wide array of business needs.

Global Footprint. Local Infrastructure. Comprehensive Solutions.

AT&T's broad portfolio helps our wholesale customers satisfy their own needs, as well as the needs of their end-user customers. As a recognized leader in the transport and termination of wholesale traffic worldwide, our strengths include:

• A full spectrum of wholesale products:
  • A suite of managed network solutions support voice and data applications.
  • Internet Protocol (IP) offers include Multiprotocol Label Switching Virtual Private Network (MPLS VPN), Voice over IP (VoIP), high speed data, Ethernet access, contact center offers and more.
  • Traditional local, long distance and international voice services, private-line capabilities and metro ring solutions offer extensive reach and scale.
  • Innovative network-based security services detect and prevent network security threats before they can affect customers' communications.
• A commitment to providing a premier customer experience through our robust servicing tools, global care solutions and secure Web-based reporting.
  • Electronic interfaces support ordering/provisioning, trouble administration and billing.
  • Our industry-leading AT&T BusinessDirect^® portal enables customers to manage networking services and performance in real time from their desktop.
• Ongoing network investment to create a converged global infrastructure, including one of the world's largest IP backbones.
  • We use uniform design principles that are employed worldwide to ensure consistent networking and service.
  • We have a long history of incorporating cutting-edge technologies into our global network and service offerings.
• Unparalleled world-class research facilities through the AT&T Labs.

Quick Facts

• As a global leader, AT&T delivers a full portfolio of end-to-end reliable and highly secure network, voice, data and IP solutions to the six wholesale industry segments that we serve:
  • Carriers
  • Wireless Service Providers
  • Cable Providers
  • Systems integrators
  • Internet service providers (Internet Service Providers)
  • Content Providers
• As one of the leading wholesale transport and communications service providers in the world, we connect with more than 400 carriers in more than 220 countries and territories, serving 97 percent of the world's economy.
• Our wholesale team delivers end-to-end coverage plus operational support for each leg of every voice and data connection — local and worldwide.
• Experts have recognized our wholesale portfolio as the industry leader:
  • AT&T has received several awards from Frost & Sullivan:
    • AT&T received the "2009 North American Wholesale Communication Services Market Company of the Year Award" and the "2009 North American Wholesale Communication Services Product of the Year Award" for AT&T VoIP Connect Service (AVOICS) (January 2009)
    • AT&T received a "Market Leadership Award" for its U.S. Wholesale Metro SONET service portfolio (September 2008)

Wholesale Solutions by Industry

To meet the demand for local-to-global services in a diverse wholesale market, AT&T has developed an industry-specialized sales force that truly understands the unique needs of our six customer segments:

• Carriers (includes Integrated Communications Providers (ICPs), CLECs, ILECs, pay phone service providers, prepaid card providers, IXCs, resellers and PTTs)
• Wireless Service Providers
• Cable Providers
• Systems integrators
• Internet Service Providers
• Content Providers

We have organized our wholesale marketing, sales and customer care teams to support each vertical customer segment. Our teams draw upon specialized skills they have developed through years of experience. Cultivating our expertise in each segment helps us understand and address our wholesale customers' distinct business goals.

Carriers

For decades, carriers have tapped AT&T's wealth of industry, technical and operational expertise. Our solutions help carriers launch new products and bring value-added services to market faster than ever before. We also understand the unique opportunities and challenges of doing business outside the U.S. Overseas, AT&T has long been a strong supplier of international wholesale voice and data services to wireline operators. We deliver:

• High-quality communications services.
• Tools to help build and strengthen network infrastructure.
• Flexible, scalable, reliable, high-performance solutions for mission-critical data, IP and security.
• New value-added application services such as customer-branded directory assistance, calling card, voice mail and billing and collections.
• New voice and data offers designed to meet the needs of customers for international wireless, content and ISP services.

Wireless Service Providers

AT&T offers robust solutions to help wireless service providers connect and integrate networks and applications across cell sites, switching centers, data centers, call centers and retail stores. We deliver:

• Scalable, secure network access solutions.
• "Cell-to-Anywhere" integrated connectivity solutions.
• High-quality international call-termination service.
• A reliable IP infrastructure.
• A seamless local-to-global network.
• IP-based contact-management solutions.

Cable Providers

For cable multiservice operators (MSOs), AT&T offers a custom portfolio of flexible and scalable solutions designed to successfully deliver voice, video and data services over a reliable, state-of-the-art network. We package an array of services in bundles designed to appeal to end users and help reduce churn. We deliver:

• A suite of integrated services that extend virtual backbone services.
• Managed Internet Service to reliably access information, manage applications and communicate with Internet users worldwide.
• A sophisticated informational services platform to deliver value-added applications such as customer-branded directory assistance and operator services applications.

Systems Integrators

AT&T offers Systems Integrators (SIs) advanced networking solutions that complement their existing portfolios. As a global networking ally to our customers, we work with them to help construct unique client-driven solutions to meet a range of business needs. We deliver:

• Network solutions.
• Managed network services.
• Access solutions.
• Managed security services.
• Storage options.
• Flexible hosting solutions.
• Contact-management services.
• IPTV services, including deployment.

Internet Service Providers

AT&T enables Internet Service Providers (ISPs) to scale and successfully implement new offerings that connect them to their customers in innovative ways. Our reliable, secure, flexible and state-of-the-art network carries voice, data and video to end users. We deliver:

• Secure access services, including AT&T's Wholesale DSL Transport Service, to facilitate content delivery and metro optical access solutions.
• A suite of long-haul and IP solutions that incorporate the latest technologies.
• Our Managed Internet Service (MIS) to enable the delivery of traffic worldwide.
• Contact-management services.

Content Providers

Content providers need large-scale Content Delivery Networks (CDNs), transit, access and hosting services to power a range of functions. These include content aggregation, entertainment (video and music downloads, online gaming), eApplication (Web conferencing) and e-Commerce. We meet those needs by delivering:

• Transport solutions that optimize Internet access and performance.
• A global backbone network that offers extensive reach and world-class support.
• Hosting services that alleviate capacity bottlenecks and maintain continuous network performance.
• AT&T Intelligent Content Distribution Service (ICDS) to significantly improve capacity, reliability and performance.
• Robust security services.
• Disaster recovery and load-balancing options.