Advanced TV Parental Controls
AT&T | DISH Parental Controls
Get control over what your children are watching! Now,
you can have peace of mind—make sure you approve of the programming
being watched in your home.
The AT&T | DISH Network offers you the Parental Controls and System Locks feature on every satellite receiver. Easily manage your family's TV viewing by enabling this feature.
How to Use
You Can Use Your Remote To:
- Filter movies based on MPAA ratings.
- Place additional programming protection based on expanded ratings such as violence, language, nudity, and sexual content.
- Prevent your children from viewing selected channels unless they enter the correct password.
- Lock any channel (movie, local, and pay-per-view channels).
- Press MENU and select LOCKS
- If the receiver is locked, enter the password using the NUMBER PAD
- Select OK
- Select CHANNEL LOCKS
- Highlight and select each channel that you want to lock or unlock (if the checkbox next to the channel has a checkmark, the channel is locked)
- Select DONE
- Press the MENU button on the remote
- Select LOCK PPV to lock Adult PPV
- Next LOCK SYSTEM Note: If the channels are locked, but not hidden, the channels will still be shown in the Electronic Program Guide (EPG).
- Press the MENU button on the remote
- Select LOCKS
- Select HIDE ADULT
- Select LOCK SYSTEM and enter a 4-digit password (you will be asked to confirm your password again)
- To confirm the Adult PPV channels have been hidden, look for channels 480-499 in the EPG (press GUIDE on your remote control, then enter 480).
Important tips:
- If the receiver displays a message prompting you to enter a password, the receiver is locked.
- When you lock a rating, you also lock all other more restrictive ratings. For example, if you lock PG-13 rated programs, then all programs with the R, NC-17 and NR/AO ratings are also locked.
Frequently Asked Questions
What if I forget my password?
The receiver allows you three attempts to enter the correct password. If you fail to enter the correct password, the receiver does not allow you to try again for several minutes. If you forgot your password, you must call a AT&T | DISH Network customer service representative at 1-866-722-7500.
How are movie ratings determined?
The movie ratings system is a voluntary system operated by the MPAA and the National Association of Theater Owners (NATO). The ratings are given by a board of parents who comprise the Certification and Ratings Administration (CARA). CARA's Board members view each film and, after a group discussion, vote on its rating. The ratings are intended to provide parents with advance information so they can decide for themselves which films are appropriate for viewing by their own children. The Board uses the same criteria as any parent making a judgment—theme, language, violence, nudity, sex and drug use are among content areas considered in the decision-making process. For more information visit mpaa.org.
How do I deactivate the Parental Controls and System Locks?
- Select LOCKS from your main menu
- You will be prompted for your 4-digit passcode
- After entering your password, select UNLOCK SYSTEM and your locks will be deactivated.
What if my power goes out? Is it necessary to reset my Parental Controls and System Locks?
No. The information is stored on your receiver.
AT&T | Homezone Parental Controls
Get control over what your children are watching! Now, you can have peace
of mind—make sure you approve of the programming being watched in your
home.
The AT&T | Homezone offers you Parental Controls, System Locks, and Purchase
control features allowing you to easily manage your family's TV viewing
feature.
- If you try to access a restricted item or the Parental Controls menu, the receiver displays a message prompting you to enter your Access Code.
- If you enter the correct Access Code, you can access the restricted item or the Parental Controls menu.
- If you exit a restricted item or the Parental Controls menu, you must enter your Access Code to access the item or menu again
How to Use
You can use your remote to:
- Filter movies based on MPAA ratings.
- Place additional programming protection based on expanded ratings such as violence, language, nudity, and sexual content.
- Prevent your children from viewing selected channels unless they enter the correct password.
- Lock any channel (movie, local, and pay-per-view channels).
- Prevent Movie on Demand purchases.
To use receiver Parental Controls, you must first set up your Access Code:
- From the Settings main menu, select Parental Controls. If Parental Controls is not activated on the receiver, the receiver displays the Parental Controls screen. If Parental Controls is already activated on the receiver, enter your Access Code using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the Access Code. The receiver displays the Parental Controls menu.
- Select Set Access Code and enter a new 4-digit Access Code using the NUMBER PAD. Your Access Code must be exactly 4 digits and only the numbers 0 to 9 are allowed. The receiver displays stars (*) as you enter the digits of the Access Code.
- To confirm your code, enter the new Access Code again using the NUMBER PAD and an Access Code Set message will display.
- Memorize the new Access Code as it will be required to access restricted items or change your Parental Controls. If you forget your Access Code, you will need to speak with a customer service representative.
Content Controls allow you to restrict access on the receiver to content based on TV Ratings, Motion Picture Association of America (MPAA) Movie Ratings, and Music Ratings.
Setting Television Content Controls
- From the Settings main menu, select Parental Controls. If Parental Controls is not activated on the receiver, the receiver displays the Parental Controls screen. If Parental Controls is already activated on the receiver, enter your Access Code using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the Access Code. The receiver displays the Parental Controls menu.
- Select Content Controls. The receiver displays the Parental Content Controls menu.
- Select Content Restriction Level. The receiver displays the Restrict Content By Ratings menu.
- Select the highest allowable level of unrestricted access to TV programming. Rating descriptions are displayed on-screen.
| Content Restriction Levels Described |
| Level | Description |
|---|---|
| None | Unrestricted access to all programming. |
| Very Low | NC-17 rated movies and TV-MA. Unsuitable for children under 17. |
| Low | R-rated movies and TV-14. Some material may be inappropriate for children under 14. |
| Medium | PG-13 rated movies and TV-14. Some material may not be suitable for children. |
| High | PG-rated movies and TV-PG. Suitable for all ages. |
| Very High | G-rated movies and TV-Y (suitable for children aged 2 to 6), TV-Y7 (suitable for children aged 7 or more), and TV-G. |
Creating or Changing Channel Locks
You can lock any channel, including Pay-Per-View and off-air channels. This
type of lock keeps anyone from viewing these channels unless they enter the
correct Access Code. Note that this feature may not work with all off-air-channels.
- From the Settings main menu, select Parental Controls. If Parental Controls
is not activated on the receiver, the receiver displays the Parental
Controls screen. If Parental Controls is already activated on the receiver,
enter
your Access Code using the NUMBER PAD. The receiver displays stars
(*) as you enter the digits of the Access Code. The receiver displays the
Parental
Controls menu.
- Select TV Channel Locks. The receiver displays the Lock Specific Channels
menu. All of your available channels including Pay-Per-View and off-air channels
are displayed.
- Select the channel you want to lock and press OK or Lock Channel. If
a channel is already locked and you want to unlock it, press Unlock.
On this menu, you also have the option to:
- Show only locked channels by pressing Show Locked.
- Lock all channels by pressing Lock All.
- Unlock all channels by pressing Unlock All.
Hiding Adult Content
When you hide adult content, you prevent adult content (such as shows, titles, and descriptions) from displaying in TV, movie, and music listings. Hiding adult content also prevents anyone from choosing these channels by using CH + or CH -, or the remote control NUMBER PAD.
From the Settings main menu, select Parental Controls. If Parental Controls is not activated on the receiver, the receiver displays the Parental Controls screen. If Parental Controls is already activated on the receiver, enter your Access Code using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the Access Code. The receiver displays the Parental Controls menu.
- Select Content Controls. The receiver displays the Parental Content Controls menu.
- Select Explicit Adult Content. The receiver displays the Hide Adult Content menu.
- Select whether or not you want to hide adult content from all TV, movies,
or music
listings. Press More Info to display additional information about your selection.
- Show all adult titles and descriptions as they appear in the listings.
- Hide every indication of adult content.
Activating Purchase Controls
Purchase Controls allow you to passcode-protect all purchases made from your AT&T Homezone receiver or AT&T Homezone Web Remote. When Purchase Controls are activated on the receiver:
• If you try to purchase a Pay-Per-View program, Movie On-Demand, or other Homezone
product or service, the receiver displays a message prompting you to enter your
Access Code.
- From the Settings main menu, select Parental Controls. If Parental Controls is not activated on the receiver, the receiver displays the Parental Controls screen. If Parental Controls is already activated on the receiver, enter your Access Code using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the Access Code. The receiver displays the Parental Controls menu.
- Select Purchase Controls. The receiver displays the Restrict Online Purchases popup.
- Select whether or not you want to restrict Homezone purchases by requiring the Access Code before any financial transaction. Select Yes to activate Purchase Controls.
Tips
• If the receiver displays a message prompting you to enter your Access Code, Parental
Controls is activated.
• When you select an allowable rating, you are restricting all other more restrictive ratings. For example, if you allow up to PG-13-rated programs, then all programs with the R, NC-17, and NR/AO ratings are also locked.
Go to www.att.com/smartlimits to view information on other AT&T parental controls.
