Senior Executive Vice President - Home Solutions
Lori Lee, senior executive vice president-Home Solutions, is responsible for leading strategy, marketing and operations for AT&T's wireline consumer organization, including IP broadband, home phone, Customer Information Services, and AT&T's suite of U-verse® services. She also oversees all AT&T U-verse television content and AdWorks advertising solutions.
Lee's organization is responsible for 37 million consumer connections across AT&T's 22-state footprint, generating $22B in annualized revenues. As of 3Q 2013, that includes 10 million subscribers to AT&T's U-verse services, including high speed Internet access and U-verse TV. Also as of 3Q 2013, AT&T has 5.3 million subscribers to its award-winning U-verse TV service - the fastest-growing TV service provider in the U.S., based on comparisons of major TV providers' subscriber growth and market share as of 2Q 2013.
Total U-verse revenues, including business, grew more than 28 percent year over year in 3Q 2013, representing an annualized revenue stream of $12 billion. Her team has added more than 2.3 million U-verse high speed Internet subscribers and more than 900,000 U-verse TV customers in the past 12 months alone. As of 3Q 2013, U-verse is now 63 percent of all AT&T consumer broadband lines. U-verse is AT&T's fastest-growing part of the business.
In her leadership role, Lee is responsible for delivering on the planned wireline investment of Project Velocity IP to continue AT&T's leadership as a premier broadband company. That investment plan includes an upgrade for U-verse to speeds up to 100 Mbps in the future expansion of U-verse to one-third more customer locations - and extension of AT&T's advanced IP wireline network to approximately 57 million customer locations by year-end 2015.
Prior to her current position, Lee served as chief marketing officer for Home Solutions and before that, as chief marketing officer for Small Business, where she led customer experience and key small-business marketing programs. She joined AT&T in 1997 and has held numerous leadership positions, including roles in finance, investor relations, customer service, corporate strategy and others. Before joining AT&T, Lee worked at Earthgrains Co. and Mallinckrodt Medical Inc.; she began her career at Price Waterhouse.
In 2013, Lee was selected as one of 10 executives for FierceTelecom's Women in Wireline feature, as one of 13 executives for Multichannel's Women to Watch list, as a Top 100 under 50 Diverse Executive Leader by Diversity MBA magazine, and was honored in the annual Dallas Business Journal's Women in Business edition as a top woman in Dallas business. Under Lee's leadership, AT&T was named by Frost & Sullivan as Video Company of the Year for AT&T U-verse. AT&T U-verse TV (North Central Region) was ranked highest in customer satisfaction in the J.D. Power 2013 Residential Television Service Provider Satisfaction StudySM. And AT&T won the Women's Choice Award as "America's Best for Home Internet Service Provider."
Lee holds a B.S. in business administration and an MBA from Washington University in St. Louis. She lives in Dallas with her husband and two sons.