Small businesses will be able to work remotely and flexibly with no worries about losing business-critical documents, thanks to AT&T Tech Support 360SM Backup and Go -- the first online data backup service to be truly optimized for mobile devices. The new cloud-based service enables small businesses to virtually take their hard drives on the road; users can collaborate and share documents on the go by accessing and viewing those documents on any Web-connected PC or mobile device.
In addition to providing easy and secure remote access to files, Backup and Go lets users print and fax documents, add comments or share with others by simply sending a Web link. And, because employees of small businesses often choose their own devices, the service runs on more than 800 mobile devices, including Blackberry devices and smartphones from other manufacturers.
For as little as $7 a month, Backup and Go offers unlimited backup and storage of PC data with remote access from any location via Web-connected computer or mobile devices. There’s also a Backup and Go Premium service for $10 a month that offers data archiving and further enhances productivity with a full range of collaboration features. With the premium service, users can:
- Create project teams and online project workspaces for collaboration
- Create guest accounts that can access authorized project work spaces
- E-mail files directly from online storage. to colleagues, customers or partners
- Print stored documents from any computer
- Maintain older versions of files with version control up to 6 months
Backup and Go is available nationwide to any small business with a high speed Internet connection. All data accessed and backed up is stored in highly secure offsite data centers. With the premium service, older versions of files are stored for up to six months.
According to AMI-Partners, a market research firm, the U.S. market for small business online storage/backup is expected to more than double from $138 million to $295 million from 2009 to 2013, while the smart phone device and data services market will more than double from $2.5 billion to more than $5 billion during the same time-frame.
“For small businesses, data back backup is increasingly becoming critical, though not all realize that until an unfortunate event occurs,” said Deepinder Sahni, Senior VP, AMI-Partners. “Meanwhile, collaboration is very much top-of-mind and an immediate need for small businesses as they look to make decisions quickly and while on the move. A combination of collaborative, mobile tools and back-up/storage, such as packaged by AT&T, would hold strong utility for growing small businesses.”
“Our new Backup and Go service extends the popular Tech Support 360 portfolio by combining piece of mind around business data and increased mobility productivity,” said Ebrahim Keshavarz, vice president of Small Business Product Management. “Our Backup and Go offering is unique in that provide business-level back-up, combined with PC and mobile device access, enabling customers to continue to run their business while away from the office ... all at an extremely affordable price.”
Initially launched in September 2008, Tech Support 360 is a computer helpdesk that provides live, remote online computer support, installation assistance and PC performance tuneup 24 hours a day, seven days a week, using experienced IT-certified, U.S.-based professionals.
Small businesses interested in purchasing or finding out more about Tech Support 360 services, including Backup and Go, can call 1-877-888-7360, or visit https://tech360.att.com. For more information about Backup and Go specifically, visit https://tech360.att.com/ATT/backupandgo.asp
Small businesses looking to find information about other AT&T products and services can visit www.att.com/smallbusiness. For free business resources such as webinars, white papers, training, case studies and best practices, they can visit www.att.com/smallbusinessinsite.
Additionally, real-time information can be found on the AT&T Small Business Facebook page (www.facebook.com/ATTSmallBiz) and Twitter channel (www.twitter.com/smallbizInSite).