AT&T* today announced the expanded availability of AT&T myWireless Mobile on two additional Android devices – Samsung Captivate and HTC Aria – allowing wireless subscribers to manage accounts directly from their handset for free. Reaching millions of AT&T customers, the app expansion now makes myWireless Mobile available on multiple operating systems, including Android and BlackBerry 4.3.1 or higher, for both the Bold and Curve.
As part of AT&T's commitment to make the customer experience more convenient, myWireless Mobile streamlines everyday account management needs using quick and easy tools directly on the handset. App features include:
- Bill Payment — View and pay your bill directly from your phone
- Voice and Data Usage — View usage for minutes, data and messaging
- Features — Add or remove features, including new texting plans and more, directly from your handset
- Paperless Billing — Enroll and reduce clutter
“myWireless Mobile is one of our most popular apps with close to four-and-a-half million downloads to date,” said Phil Bienert, vice president, ATT.COM. “Our customers are looking for quick, efficient solutions and tools that make their wireless experience better. myWireless Mobile centralizes account management needs in one place and gives our customers fast access to helpful features. The incredible response to this app affirms its value to our customers, and motivates our team to make it even more widely available.”
As part of AT&T's broader effort to enhance the customer experience, the app expansion comes on the heels of a nationwide retail store makeover – 2,200 AT&T stores revamped based on customer feedback. The new design promotes a simpler, more personalized experience with new signage, a layout easier to navigate and a more organized set up that groups devices with compatible accessories. Underscoring the same commitment, att.com recently launched a new “Contact Us” application complete with an introductory video to help customers easily reach the support options specific to their need.
To download the app, subscribers should visit www.att.com/myandroid from their Android Web browser and follow the instructions, or download the app by searching for “mywireless mobile” in the Android Market™. An existing myWireless account is required to utilize the app. Customers can establish an account by visiting www.att.com/mywireless.