AT&T* today announced that it has been named the 2010 North American Company of the Year in Business Communications, and that it has received the 2010 Market Share Leadership of the Year Award for Telecom Services. Leading analyst firm, Frost and Sullivan, has honored with AT&T with these prestigious recognitions of the company‘s accomplishments.
According to Frost and Sullivan, AT&T leads the business communications space with the highest revenue share in each of the network services and applications segments, largely owing to its expansive network footprint, and the completeness of solutions it offers.
The recipient of 2010 North American Company of the Year in Business Communication was selected based on a customized Decision Support Matrix (DSM), an analytical tool used by Frost and Sullivan to compare companies’ performance relative to each other with an integration of quantitative and qualitative metrics. The DSM allows Frost and Sullivan research and consulting teams to objectively analyze each company's performance on each criterion relative to its top competitors, and assign performance ratings on that basis.
Frost and Sullivan have additionally ranked AT&T highest among its competitors in Telecom market share, citing the following factors as key contributors to the company’s success: ubiquitous high speed broadband, security provided to subscribers, extensive feature list to basic broadband access, and superb customer service.
Supporting its Business Communications and Telecom leadership, AT&T has one of the world’s most advanced and powerful global backbone networks, which carries more than 20.8 petabytes of data traffic on an average business day. Additionally, AT&T extends global services to multinational companies on six continents. In 2010, AT&T invested $20.3 billion in wired and wireless networks while driving new services and network-based applications to businesses ranging from the largest multi-national corporations around the world to the smallest companies served within the United States. The company also expects capitol expenditure to be in the low- to mid-$19 billion range in 2011.