newsrelease

Connect and Collaborate from the Cloud: AT&T Launches New Cloud-Based Unified Communications Services

Reduce Complexity and Simplify Access with New AT&T Unified Communications Functionality

Dallas, Texas, January 24, 2012

Maximizing its expertise in cloud computing, mobility, and voice and IP networking services, AT&T* is bringing the benefits of Unified Communications to businesses of all sizes as a simple, reliable, carrier-grade service. AT&T Unified Communications Services helps organizations control costs and eliminate unpredictable expenditures.

AT&T UC Services gives customers the ability to unify their communications – conveniently delivered over the highly-secure and reliable AT&T network. As with AT&T’s other cloud solutions, which are embedded directly into the AT&T managed network, AT&T UC Services is accessible from almost any device, enabling employees to collaborate and communicate in real-time regardless of location.  It is designed to meet the needs of today’s mobile workers by:

  • Providing the ability to work virtually anytime, anywhere, on virtually any device – including seamlessly transferring sessions between PC and compatible mobile devices
  • Facilitating the capability to transition from one communication method to another - for example, seamlessly switching from an IM chat to a phone call to a web or video conference

Improving reachability by displaying rich presence indicators of an individual’s status and allowing a single number to call multiple devices, AT&T UC Services is comprised of two major components:  AT&T Unified Communications CentralSM (UC Central) and AT&T Unified Communications Voice (UC Voice):

  • AT&T UC Central integrates multiple communications and collaboration tools such as IM/chat, email, VoIP calling, web/audio and video conferencing, voicemail, unified messaging and mobility with presence, behind a single user interface designed for both PC and mobile usage. 
  • AT&T UC Voice provides high quality IP Telephony (IPT) from the AT&T cloud and can be used both as a stand-alone service or integrated with AT&T UC Central.  There is no need to buy new PBXs and software licenses, or renew maintenance contracts.  AT&T UC Voice leverages the Cisco Hosted Collaboration Solution (HCS) platform as the core of this service.

“With AT&T Unified Communications Services individuals have full access to all of their communications tools at the tips of their fingers,” said Shawn Conroy, Vice President of Voice, Collaboration and Unified Communications Services, AT&T Business Solutions. “Not only can this service leverage an organization’s existing investments to improve business collaboration, it also provides an easy transition from where a customer is today to where they want to be tomorrow without incurring significant capital expenses. AT&T is breaking new ground by providing customers with simple, affordable access to carrier-grade UC functionality.”

AT&T will host a Virtual Launch event January 26, 2012 to showcase the capabilities of this new Unified Communications as a service solution. For more information and to register please click the link above.