newsrelease

Quick and Easy Mobile Interpretation Service from AT&T Knocks Down Language Barriers

AT&T On Demand Interpreter Provides Access to Professional Interpreters in More than 170 Languages

Dallas, Texas, June 18, 2012

Bienvenidos. 欢迎. Willkommen. Welcome to one of the simplest ways to communicate across different languages: AT&T On Demand Interpreter Powered by Language Line Services. With just two keystrokes on a mobile phone, callers can reach professionally trained interpreters in a matter of seconds – 24 hours a day, seven days a week.

With the push of *4 (“I” for interpreter), the caller is directed to a voice recognition service and asked to “please speak the name of the desired language you need.” AT&T On Demand Interpreter then rapidly connects with interpreters spanning more than 170 different languages. The service enables organizations to easily communicate with limited English-speakers in their most familiar and comfortable native languages.  

AT&T* has teamed up with Language Line Services, a worldwide leader in over-the-phone interpretation and language services, to deliver this innovative solution.

Who Benefits

AT&T On Demand Interpreter is now available to federal government agencies as well as healthcare providers and businesses. By providing interpretation services on mobile phones, AT&T On Demand Interpreter is ideal for supporting first responders in emergencies, law enforcement officers, healthcare providers in hospitals and homes, businesses of all sizes, and virtually any organization with field personnel.

“In today’s multicultural and global society, AT&T On Demand Interpreter helps to ease the difficulty of language barriers in everyday interactions. It connects callers on a meaningful level, allowing them to speak to one another through professional interpreters at any time, at a moment’s notice,” said Chris Hill, vice president, Advanced Mobility Solutions, AT&T Business and Home Solutions.

“Accurate interpretations are critical to effective decision-making in these organizations, helping daily operations run more efficiently and yielding better results for first responders, mobile healthcare, and national security,” said Louis F. Provenzano, Jr., president and CEO of Language Line Services.  “Language access in the U.S. has never been more important than it is today, as the country’s growing ethnic minorities are projected to become the majority by 2042.”  

AT&T On Demand Interpreter Powered by Language Line Services is an add-on feature, subscribed to on a per-month, per-user basis. Available today, On Demand Interpreter joins the robust AT&T portfolio of mobility solutions for federal government agencies, healthcare organizations and businesses. 

For more information, visit http://www.att.com/Interpreter.