Our People, Our Company
- Our People
- Employee Dedication
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At AT&T, our passion to serve extends beyond our customers to our employees. Our people have helped to make us the No. 1 communications company in the world, and in return, we work hard to maintain our competitive position as the industry's employer of choice.
Inclusive Work Environment
We know diverse, talented and dedicated individuals are critical to our success, so we look for people from various backgrounds and give them opportunities to grow. It's important to us that the diversity of our employees reflects that of the customer base we serve. We have long been a leader in providing an inclusive work environment, offering performance-based rewards and creating a culture of excellence.
We are a nationally recognized leader in diversity management. DiversityInc named AT&T to its Hall of Fame in 2005, and in 2012, we ranked No. 4 overall in the organization's Top 50 Companies for Diversity. Every year since 2004, we have received a perfect score on the Human Rights Campaign's Corporate Equality Index for our fair treatment of LGBT employees.
AT&T leadership has long recognized diversity and inclusion as key business imperatives. Our 50-state workforce is 39 percent female and 39 percent people of color.
AT&T Employee Resource Groups
AT&T has 11 employee resource groups (ERGs) that are open to all employees and reflect the diversity of the company's employee base. AT&T's ERGs support the company's commitment to diversity and inclusion through their efforts in the workplace, the marketplace and the community.
In Your Backyard — All Around the Globe
We are constantly hiring new talent as our job mix and product line change with our industry. Last year we filled thousands of positions both internally and externally.
We know how important our jobs are to the communities we serve. The majority of our more than 240,000 employees on our payroll are U.S. based — we have employees in every one of the 50 states. And as we continue to grow globally, we now have employees in more than 60 countries.
Good Wages, Good Benefits
With highly competitive wages and benefits, AT&T jobs are among the best in the U.S. In an era when many companies are either curtailing or totally abandoning such benefits, we continue to provide great benefits — including market-competitive health and welfare, pension and savings plans — to our employees, retirees and dependents, AT&T provides benefits to more than one million people.
AT&T is proud of our long-standing cooperative relationship with our unions — primarily the Communications Workers of America and the International Brotherhood of Electrical Workers.
As of May 2012, about 54 percent of our employees were union-represented. We have more full-time bargained-for jobs than any other company in America.
Our wireless union-represented headcount has soared from about 21,000 in 2005 to about 41,000 today. AT&T's wireless workforce is the only major wireless workforce to be union-represented. The CWA spotlights wireless service from AT&T as the "only union choice" for its members.
Our flagship innovation and talent development engine, AT&T University helps us accelerate growth, foster innovation and develop leadership capabilities at every management level. Every year at AT&T University, more than 100,000 managers participate in a robust blend of live and virtual classroom sessions.
Developing world class leadership capability at all levels to propel our company forward is a top priority of our Chairman — and AT&T University was created to meet that challenge.
AT&T University is a fully-funded, academically-rich, executive-led program with a leadership development and business curriculum. It is located at a state-of-the-art facility at the company headquarters in Dallas and regional campuses across the U.S.
Careers & Talent Development
Exciting positions. Energized environment. Cutting edge technology. Search for AT&T job opportunities.
Our CEO, Randall Stephenson, made a decision in 2007 that our company would focus on continuous learning. Our philosophy is to provide ongoing opportunities to grow and develop existing employees.
To support this principle, AT&T encourages management and non-management employees to improve themselves through job-based training, tuition aid and various training, personal and professional development programs.
In 2011, we invested $237 million on employee training and development programs and an additional $26 million on tuition assistance for employees. Also in 2011, AON Hewitt, the RBL Group and Fortune recognized AT&T in the Top 25 North American Companies for Leaders. Chief Learning Officer magazine recognized our efforts to develop employees; we tied for the No. 2 spot in the magazine's 2012 LearningElite awards, and we won the Editor's Choice for Business Performance Results for the second year in a row.
Every year, AT&T hires hundreds of military veterans to join our team. The self-discipline, teamwork and skills gained in military service are valuable to AT&T, where many of those same values are part of our everyday culture.
G.I. Jobs magazine has recognized AT&T as one of the Top 50 Most Military-Friendly Employers for seven consecutive years. Electronic Recruiting Exchange recently recognized AT&T's program as the Best Military Talent Program.
AT&T Whitacre Award
The Whitacre Award is our company's highest honor, bestowed upon employees who demonstrate outstanding customer service.
Because of their exceptional customer service actions during the 2011 Joplin, Missouri tornadoes, three AT&T Missouri managers — Jeff Dawson, John Divine and Billy Rice — were named winners of the 2011 Whitacre Award.
Above and beyond
On June 18, Ray Randle, a U-verse premises technician in Chelsea, Alabama, was outside his truck waiting for his customer to get home so he could install U-verse. He smelled smoke, and when he walked around the back of the apartment building he saw flames shooting through the roof. Ray dialed 9-1-1 and began pounding on doors, alerting residents to the fast-moving fire.
Thanks to his efforts, everyone left the building safely and the fire department arrived quickly.
When every second counts
While speaking with a customer, Octavio Danis noticed that the young child in the customer's arms was struggling to breathe and trying to get the attention of his mother. The toddler, too young to speak, began coughing and within seconds his face had begun to turn purple. Responding quickly, Danis performed compressions, ejecting a dime from the boy's mouth.
In a situation where every second counts, Danis' swift actions saved a life. "What I enjoy most about my job," said Danis, "is that it's not a recipe. Each customer situation and every home is different. I enjoy that each day brings a new challenge."
Communications Workers of America Ratify Agreement Covering AT&T Wireline Employees in East
Dallas, Texas, June 3, 2013
AT&T, Communcations Workers of America Reach Tentative Agreement in East Wireline Contract Negotiations
Dallas, Texas, May 10, 2013
IBEW Ratifies Agreement Covering AT&T Wireline Employees
Dallas, Texas, May 7, 2013
AT&T Ranks Among the Top 50 Diversity Companies Once Again
Dallas, Texas, May 2, 2013
Communications Workers of America Ratify Agreement Covering AT&T Wireline Employees in West
Dallas, Texas, May 1, 2013
AT&T to Provide 5,000 Career Opportunities for Veterans
Dallas, Texas, April 30, 2013
AT&T Tops Prestigious List of Companies that Invest in Recruiting, Developing and Retaining Hispanic Talent
Dallas, Texas, April 18, 2013
AT&T, Communications Workers of America Reach New Tentative Agreement in West Wireline Contract Negotiations
Dallas, Texas, April 1, 2013
AT&T, IBEW Reach Tentative Agreement in Wireline Contract Negotiations
Dallas, Texas, March 26, 2013
Communications Workers of America Fail to Ratify Agreement Covering AT&T Wireline Employees in West
Dallas, Texas, March 21, 2013
AT&T Releases Details of Tentative Agreement in Mobility Contract Negotiations
Dallas, Texas, March 8, 2013
Communications Workers of America Ratify Agreement Covering AT&T Wireline Employees in Southwest
Dallas, Texas, February 27, 2013
AT&T Releases Details of Tentative Agreement in West Wireline Contract Negotiations
Dallas, Texas, February 26, 2013
AT&T, Communications Workers of America Reach Tentative Agreement in Mobility Contract Negotiations
Dallas, Texas, February 22, 2013
AT&T Communications Workers of America Reach Tentative Agreement in West Wireline Contract Negotiations
Dallas, Texas, February 20, 2013
AT&T Mobility, Communications Workers Of America Agree To Extend Orange Contract; Negotiations Continuing
Dallas, Texas, February 10, 2013
AT&T, Communications Workers of America Reach New Tentative Agreement in Southwest Wireline Contract Negotiations
Dallas, Texas, February 6, 2013
Communications Workers of America Fail to Ratify Agreement Covering AT&T Wireline Employees in Southwest
Dallas, Texas, January 30, 2013
AT&T, Communications Workers of America Reach Tentative Agreement in Southwest Wireline Contract Negotiations
Dallas, Texas, December 21, 2012
AT&T Launches Corporate Accessibility Technology Office and Further Expands Commitment to Customers with Disabilities
Dallas, Texas, December 20, 2012
Communications Workers of America Ratify Agreement Covering AT&T Wireline Employees in Southeast
Dallas, Texas, December 7, 2012
AT&T Named Best Place to Work for LGBT Employees
Dallas, Texas, November 15, 2012
AT&T Appoints Stephanie Lynch-Habib as Sales Center Vice President of North Sales Center
London, United Kingdom, November 6, 2012
AT&T, Communications Workers of America Reach New Tentative Agreement in Southeast Wireline Contract Negotiations
Dallas, Texas, November 2, 2012
Arbitron Recognizes AT&T's Jennifer Jones
Dallas, Texas, October 30, 2012
Related Media Kits
Awards and Honors — Leadership, Reputation and Giving
AT&T has a distinguished history of awards and recognition for leadership, diversity and corporate citizenship.
Striving to minimize our environmental impact in ways that are relevant to our business and important to the communities we serve.
Centered on You
Recognizing employees who go above-and-beyond to serve our customers.
AT&T Pioneers are employees and retirees who volunteer time to enhance the communities where they work and live. They provide immediate help when it is needed, along with education and community programs that improve quality of life.
Connecting for a Sustainable Future
At AT&T we are committed to giving, inclusion and social responsibility.
Investing in People
AT&T believes that diversity and inclusion make a better environment, both in the workplace and marketplace, benefiting the company's business and the communities it serves.
WHY ARE OUR EMPLOYEES PROUD TO WORK FOR AT&T?
For the first time in my whole work life I can afford to have only one job. I have the flexibility to work as much overtime as I want or have a normal work schedule. I don't have to work early if I don't want to and I don't work nearly as late as I used to. All this and I can still move ahead in my financial life. AT&T offers incentives on so many levels that it's easy to stay motivated: from paying for lunch when working overtime to bringing hot chocolate to your desk to winning hundreds of dollars in gift cards, the list goes on. Work somewhere else and you will be hard pressed to find this kind of money and positive work environment without being a bigwig or having more education and experience than I do.