pr2815

Media Kit: AT&T UC News

Collaborate. Communicate. Connect.

AT&T delivers the tools your company needs to open channels for effective communication and increased business productivity.

Overview
Services Offered
Related News Releases
Articles
Case Studies

Overview

Businesses depend upon communication to make decisions, share ideas, connect with customers, and more. That's why AT&T offers its customers a variety of services designed to streamline the processes of collaboration and communication, enabling companies to work more efficiently and effectively.

AT&T Unified Communications (UC) brings together voice, email, messaging, and conferencing, and integrates these tools with business applications such as enterprise resource planning and customer relationship management. UC delivers benefits beyond what traditional communications services can do. For example:

Global project teams can use UC to collaborate almost anytime, anywhere. With technology like AT&T Telepresence^®, teams all over the world can virtually meet face-to-face without ever leaving their home cities.
Document sharing is easier with UC. UC allows colleagues to work together on a single document in real-time, making edits and changes remotely through web conferencing services.
Phone tag is a thing of the past. UC platforms enable employees to check who's available before they place calls. And, “follow me” dialing capabilities enable a call to ring at a desk, on a mobile device, or even on a softphone on a computer.

AT&T UC has advantages for businesses and end-users alike. AT&T Enterprise Messaging and Unified Messaging services provide workers with the convenience of retrieving all of their messages from one mailbox, saving them time and boosting their business productivity. Videoconferencing and AT&T Telepresence give employees, partners, and customers a sense of personal connection, while also providing companies with potential cost savings from travel reduction. Decreasing travel has a positive impact on a business's environmental sustainability as well. Read 'The Carbon Disclosure Project 2010' to learn more.

AT&T's global IP network supports a rich portfolio of Unified Communications solutions.

Services Offered

AT&T Unified Communications Services (UC Services): AT&T Unified Communications Services integrates multiple communication tools such as mobile devices and web/audio conference with core business applications and empowers better collaboration through a single, easy-to-use interface which can be downloaded by AT&T clients.

AT&T Unified Communications Voice: AT&T UC Voice is a feature-rich, cloud-based IP Telephony solution that offers easy-to-use, high-quality voice and UC features to help improve and streamline accessibility and productivity. UC Voice offers cost-effective “as you need” access to features and functionality and one point of contact for implementation, upgrades and support.

AT&T Unified Communications Central^SM: AT&T UC Central is a cloud-based client application that seamlessly integrates with AT&T UC Voice. It provides an easy-to-use dashboard for a consolidated view into a rich range of UC and IP telephony services and tools.

AT&T IP Audio Conferencing Services: AT&T IP Audio Conferencing Service is a network-based, reservationless conferencing solution that provides clients with enhanced features, optimized call flows, strengthened reliability and availability, advanced web-based tools and integration with web-based collaboration applications.

AT&T Conferencing Service Global Option: AT&T Conferencing Service Global Option offers a conferencing solution to meet the needs of those customers with international presence, with in-country dial-in access numbers available in over 60 countries worldwide.

AT&T Connect^®: Designed to meet the needs of today's geographically and virtually dispersed work environments, AT&T Connect differs from other conferencing products by delivering an enterprise-class application that transforms voice, web and video conferencing from multiple point tools into one core communication product that everyone in your company can use.

AT&T Telepresence Solution: Using the AT&T global MPLS-based VPN platform, the AT&T Telepresence Solution^® offers an "in-person" meeting experience with the ease of pushing a button, allowing you to transparently meet with customers, employees, suppliers and partners in multiple locations around the world.

Enterprise Messaging and Unified Messaging: With the AT&T Enterprise Messaging^SM family of products, you can retrieve all your voice, email, and fax messages from one convenient place and you can access your messages from just about anywhere using a PC, telephone or wireless handset.