AT&T U-verse Voice Debuts in Detroit
Next-Generation Voice Service Offers Reliable Call Quality, Convenient Integrated Features, Combined Billing
Detroit, Michigan, January 22, 2008
AT&T Inc. (NYSE:T) today announced the availability of AT&T U-verseSM Voice, a next-generation digital voice service delivered over the AT&T U-verse Internet Protocol (IP) network. U-verse Voice brings together customers' AT&T wireline and wireless voice, broadband and TV services with unique features that provide a new level of integration, convenience and control.
Detroit is the first area in the nation where AT&T U-verse Voice is available. The company began a controlled launch in late December and has since expanded the service's availability. The service will continue to expand to more local customers and additional markets in 2008.
AT&T U-verse Voice completes the company's IP triple play. With U-verse Voice, customers receive a new set of features that highlight the benefits of having advanced video, broadband, wireless and wireline voice services from a single provider.
AT&T U-verse Voice is a managed Voice over IP (VoIP) service that is delivered over AT&T's fiber-rich network, unlike many VoIP providers that offer best-effort digital phone services over the public Internet. This allows U-verse Voice customers to enjoy great sound quality and reliability, as well as unmatched calling features that combine with customers' AT&T U-verse TV, broadband and AT&T wireless services.
"The launch of AT&T U-verse Voice is the next step in our vision to bring customers a complete set of wireless and wired services that work together seamlessly for them," said Jennifer Jones, AT&T vice president and general manager for Michigan. "U-verse Voice uses the power of IP to enhance the calling experience. Customers will be able to do more with their phone service than ever before and connect in more ways through all of their AT&T digital services."
AT&T U-verse Voice has advanced features that go beyond traditional phone service and many competitors' offerings, including:
- Combined AT&T U-verse Voice and wireless voice mail with U-verse Messaging, which provides a single voice mailbox that can be accessed from any phone line or PC.
- An online management portal that gives users the option to easily and conveniently manage their call preferences, voice mail, contacts, call history and more from any PC, in addition to the ability to access voice mail and control call preferences from their home phone.
- Online voice mailbox so customers can listen to, manage and forward voice mail from the online portal, much like an e-mail inbox.
- Call History, which is viewable online or on a customer's AT&T U-verse TV screen, with a list of the 500 most recent call records.
- Click to Call, which will connect a call to any number in a customer's Call History with one click of a mouse or the U-verse TV remote control.
- An online Address Book that is accessible from any PC and allows customers to Click to Call and to create and share contact groups or distribution lists for voice messages.
- Locate Me, a feature that provides simultaneous ringing on up to four wireless and/or landline numbers so that a customer never misses an important incoming call.
- And traditional calling features, such as Call Screening, Call Blocking, Do Not Disturb and privacy settings.
Where available, U-verse Voice customers will have Enhanced 911 (E911) service.
U-verse TV customers can choose from two flexible U-verse Voice calling plans:
- U-verse Voice Unlimited, which includes unlimited local and nationwide minutes to any location in the U.S., Canada or U.S. territories for $40 a month.
- U-verse Voice 1000, which includes 1,000 Call Anywhere minutes to any location in the U.S. or U.S. territories for $30 a month.
A second phone line, which shares the primary line's calling plan, can be added for $20 a month, and each plan features competitive international rates with no recurring monthly charge. Professional installation is included for new AT&T U-verse customers who order through Jan. 31, 2008.
AT&T wireless customers who subscribe to an AT&T Unity Worldwide Calling™ plan can call any AT&T U-verse Voice number as part of the nation's largest free calling community without using up their wireless Anytime Minutes.
Note: This AT&T release and other news announcements are available as part of an RSS feed at www.att.com/rss.
|FIND MORE INFORMATION ONLINE|
|Related Media Kits:||Related Fact Sheets:|
|Related News Releases:||Web Sites:|
AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates, AT&T operating companies, are the providers of AT&T services in the United States and around the world. Among their offerings are the world's most advanced IP-based business communications services and the nation's leading wireless, high speed Internet access and voice services. In domestic markets, AT&T is known for the directory publishing and advertising sales leadership of its Yellow Pages and YELLOWPAGES.COM organizations, and the AT&T brand is licensed to innovators in such fields as communications equipment. As part of its three-screen integration strategy, AT&T is expanding its TV entertainment offerings. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at www.att.com.
AT&T U-verse Voice: Available only with purchase of AT&T U-verse TV or, in some areas, with purchase of AT&T Yahoo! High Speed Internet U-verse Enabled. Prices subject to change. Residential customers only. Universal Service Fund charge and state and federal taxes and surcharges apply. Installation charge applies, unless waived as part of promotion. International calls billed at additional per-minute rates; higher rates may apply for calls terminating on mobile phones or other wireless devices. 911 service with AT&T U-verse Voice operates differently from traditional, wireline 911 service. AT&T U-verse Voice will not function during electrical power outage, unless you have battery backup power for the Residential Gateway (Residential Gateway is leased and is included in calling plan price) and, if applicable, battery backup power for your Optical Network Terminal (equipment box generally attached to outside of home). Residential Gateway must be returned to AT&T within 21 days of termination of service or you will be charged the value of the Residential Gateway. Service will function only in your home with Residential Gateway configured as installed; service is not portable. May be incompatible with monitored home alarms and medical monitoring systems. Visit http://www.att.com/uverse/voice for more information on AT&T U-verse Voice with Home Alarms; 911 Service with AT&T U-verse Voice; International Calling; AT&T U-verse Voice and Residential Gateway with Battery Backup; and AT&T U-verse with Optical Network Terminal Battery Backup. Acceptance of Terms of Service and 911 Acknowledgement required. Credit and other restrictions apply. Unlimited Plan: Includes unlimited calling within the U.S. and to Canada, Puerto Rico, Guam, U.S. Virgin Islands, and Northern Marianas. 1000 Plan: Includes 1000 minutes of calling within the U.S. and to Puerto Rico, Guam, U.S. Virgin Islands, and Northern Mariana; 7 cents/minute thereafter. Minutes are rounded up.
AT&T U-verse Installation Offer: No charge for standard installation for new AT&T U-verse customers who order prior to 2/1/08 and whose order includes AT&T U-verse TV. $50 installation charge for existing U-verse TV customers who order AT&T U-verse Voice and AT&T Yahoo! High Speed Internet U-verse Enabled only. $95 installation charge for customers who order AT&T Yahoo! High Speed Internet U-verse Enabled only (where standalone offer is available) or who have existing AT&T U-verse TV and add new AT&T Voice service.
© 2008 AT&T Intellectual Property. All rights reserved. AT&T, AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.