AT&T Wins Four ATLANTIC-ACM 2008 U.S. Wholesale Carrier Excellence Awards
Nashville, Tennessee, February 26, 2008
AT&T, Inc. (NYSE:T) today announced that AT&T received four 2008 U.S. Wholesale Carrier Excellence Awards from ATLANTIC-ACM, a Boston-based industry-research consultancy. The awards, which are based on customer feedback, were presented on Monday afternoon at the COMPTEL PLUS Spring 2008 Convention and Expo.
AT&T won awards in the following categories:
- Network Performance (tie)
- Voice Product Quality
- Data Product Quality
"AT&T consistently receives high marks from customers, and this is the third time in the last five years that they have won an award for their domestic long-haul network," said Fedor Smith, vice president of ATLANTIC-ACM. "It is great to see that AT&T remains highly competitive in products as well, winning the product quality category for the third year in a row."
The awards are based on the results of the 2008 edition of ATLANTIC-ACM’s U.S. Wholesale Carrier Report Card, which evaluates the performance of wholesale carriers in key delivery areas from ratings by their resale customers. The Wholesale Carrier Report Card analyzes customer feedback in the traditional wholesale telecommunications market as well as in emerging technologies. This comprehensive research provides clients with a broad range of diagnostic, benchmarking and marketing tools.
"These awards confirm our customers recognize the strength of the AT&T network and the value of our industry-leading voice and data services," said Randall Porter, assistant vice president, Wholesale Marketing, AT&T Operations, Inc. "When our customers talk, we listen. Their feedback has allowed us to deliver personalized service along with our award-winning network. Wholesale customers can be confident that we understand and value their business."
Through merger integration as well as the investment in its IP network, AT&T provides wholesale customers with an integrated, best-in-class product set. AT&T has interconnected its various networks and service portfolios to deliver differentiated, wholesale grade solutions.
As a global leader, AT&T delivers a full portfolio of end-to-end reliable and highly secure network, voice, data and IP solutions to the six wholesale industry segments that it serves: carriers, wireless operators, cable providers, systems integrators, Internet service providers and content providers. AT&T is one of the largest wholesale transport and communications service providers in the world — maintaining connections to more than 400 carriers in more than 220 countries and territories. AT&T brings value to wholesale customers through its global networking, industry-leading portfolio and vertical expertise.
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