AT&T Wins Four ATLANTIC-ACM 2008 U.S. Carrier Excellence Awards for Metro Retail Products and Services
Dallas, Texas, September 19, 2008
AT&T, Inc. (NYSE:T) today announced that AT&T received four 2008 U.S. Metro Retail Carrier Excellence Awards from ATLANTIC-ACM, a Boston-based industry-research consultancy. The awards, which are based on customer feedback, were presented on September 17 after the Goldman Sachs' Communicopia in New York City.
AT&T won awards in the following categories:
- Small Business Voice Quality and Price
- Large Business and Enterprise Voice Quality and Price
"AT&T consistently earns high marks from customers in this study, and has used the information to improve in other areas," said Dr. Judy Reed Smith, CEO of ATLANTIC-ACM. "AT&T continues to set a high bar among incumbent carriers by offering a portfolio of high quality products and services that customers appreciate."
The ATLANTIC-ACM Metro research is an industry-wide, survey-based study that enables customers to provide feedback on multiple carriers. The survey asks customers to rate the carriers they work with, on a 1 to 10 scale, in a number of service and product categories. The awards are based on the average score each carrier received for each service and product category, and awards were presented to the highest scoring incumbent, and the highest scoring metro/fiber provider.
"These awards confirm our customers recognize the strength of the AT&T network and the value of our industry-leading voice and data services," said William Archer, Chief Marketing Officer, AT&T Global Business Services. "When our customers talk, we listen. Their feedback has allowed us to deliver personalized service along with our award-winning network. Our customers can be confident that we understand and value their business."
As a global leader, AT&T delivers a full portfolio of end-to-end reliable and highly secure network, voice, data and IP solutions. AT&T is the communications provider of choice among large businesses, serving millions of business customers on six continents, including all of the Fortune 1000. AT&T offers global, national, midsize and small business customers — as well as wholesale and government customers — a reliable U.S.-based provider of integrated, high-quality and competitively priced services worldwide.
More information on AT&T Global Business Services can be found at www.business.att.com.
AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates, AT&T operating companies, are the providers of AT&T services in the United States and around the world. Among their offerings are the world's most advanced IP-based business communications services and the nation's leading wireless, high speed Internet access and voice services. In domestic markets, AT&T is known for the directory publishing and advertising sales leadership of its Yellow Pages and YELLOWPAGES.COM organizations, and the AT&T brand is licensed to innovators in such fields as communications equipment. As part of its three-screen integration strategy, AT&T is expanding its TV entertainment offerings. In 2008, AT&T again ranked No. 1 on Fortune magazine's World's Most Admired Telecommunications Company list and No. 1 on America's Most Admired Telecommunications Company list. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at www.att.com.
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