Language Line Services Selects AT&T for Global Voice and Data Services Contract
Monterey, California, September 24, 2008
AT&T Inc. (NYSE:T) announced today that Language Line Services, the world's leading provider of language-based services, has signed a three-year multimillion dollar contract with AT&T for global voice and data services. AT&T will provide Language Line Services with AT&T Virtual Private Network (VPN) service and serve as its primary voice services provider.
Language Line Services is a trusted partner to thousands of organizations throughout the United States, Canada, Latin America and the United Kingdom, and its focus is to effectively serve the rapidly expanding market of limited English speakers. Through its leading-edge technology infrastructure, Language Line Services delivers support for more than 170 unique languages to its industry-leading portfolio of clients across markets including health care, financial services, government, telecom, packaged goods, insurance services and travel.
Under the terms of the contract, AT&T will provide local voice, toll-free services, domestic and international private lines and long distance, teleconferencing services, AT&T VPN service and a Voice over Internet Protocol (VoIP) network.
To support Language Line Services' core offer, AT&T's fully-managed, private and automated VPN service and VoIP network, along with Language Line Services' sophisticated call-routing equipment, will direct incoming toll-free customer calls to the appropriate global call center for translation services.
"AT&T has been a valued partner providing knowledge and expertise, superior services and a quality network that helps Language Line Services deliver needed translation services to thousands of organizations," said Louis Provenzano, president and chief operating officer of Language Line Services. "Moving to a primary voice services provider will help create a consistent experience across our business as we continue to grow."
The new contract expands and extends a long-standing relationship between the two companies that spans more than 11 years.
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About Language Line Services
Language Line Services, the world's leading provider of telephone interpreting and other language-based services, is a trusted partner to thousands of organizations whose focus is to effectively serve the rapidly expanding market of limited English speakers. The company delivers a dynamic suite of solutions spanning phone, on-site and video interpreting, translation, transcription, localization and localized software and devices and the only medical interpreter certification program that is externally validated. Through its leading-edge technology infrastructure, Language Line Services provides support for more than 170 spoken languages and American Sign Language to its industry-leading portfolio of clients across markets including health care, financial services, government, telecom, manufacturing, insurance, entertainment, travel, and more. For information on how Language Line Services is helping clients achieve their strategic multi-cultural marketing and regulatory compliance objectives, please call 1-800-752-6096 or visit http://www.languageLine.com.
AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates, AT&T operating companies, are the providers of AT&T services in the United States and around the world. Among their offerings are the world's most advanced IP-based business communications services and the nation's leading wireless, high speed Internet access and voice services. In domestic markets, AT&T is known for the directory publishing and advertising sales leadership of its Yellow Pages and YELLOWPAGES.COM organizations, and the AT&T brand is licensed to innovators in such fields as communications equipment. As part of its three-screen integration strategy, AT&T is expanding its TV entertainment offerings. In 2008, AT&T again ranked No. 1 on Fortune magazine's World's Most Admired Telecommunications Company list and No. 1 on America's Most Admired Telecommunications Company list. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at www.att.com.
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