AT&T Wins Three ATLANTIC-ACM 2009 U.S. Wholesale Carrier Excellence Awards
Dallas, Texas, March 4, 2009
AT&T* today announced that the AT&T Wholesale organization received three 2009 U.S. Wholesale Carrier Excellence Awards from ATLANTIC-ACM, a leading telecommunications research consultancy and benchmarking firm. The awards, which reflect customer feedback, were presented on Tuesday afternoon at the COMPTEL PLUS Spring 2009 Convention and Expo.
The awards are based on the results of the 13th edition of ATLANTIC-ACM's U.S. Wholesale Carrier Report Card, which evaluates the performance of wholesale carriers in key delivery areas based on hundreds of ratings by their wholesale customers.
AT&T won awards in the following categories:
- Network Performance
- Voice Product Quality
"The network is the foundation of AT&T's comprehensive service portfolio, and this is the fourth time in the last six years that AT&T has won an award for network performance," said Judy Reed Smith, CEO, ATLANTIC-ACM. "AT&T consistently receives high marks from its wholesale customers, and is continually improving services to meet their changing needs."
The 2009 U.S. Wholesale Carrier Report Card analyzes customer feedback in the traditional wholesale telecommunications market as well as in emerging technologies. Wholesale providers gain understandings of their market positions with respect to areas such as billing, provisioning, network, customer service and pricing. Resellers gain access to carrier profiles detailing their product offerings as well as individual providers' strengths and weaknesses. A comprehensive overview of the wholesale industry is included in the study.
"We are pleased to accept these accolades and are committed to providing our wholesale customers with the network-driven capabilities and applications they need to effectively run their businesses," said Sherry Charles, vice president, Wholesale and GEM Solutions Marketing, AT&T Operations, Inc. "Our strategy is to employ the AT&T global network to implement business solutions for our customers that combine the core transport services we are known for, with new and innovative solutions that help them increase productivity, reduce costs and grow revenues with new services to their own customers."
Through investment in its IP network as well as merger integration of its various networks and service portfolios, AT&T delivers a best-in-class product set in the form of differentiated, wholesale grade solutions.
As a global leader, AT&T delivers a full portfolio of end-to-end, reliable and highly secure network, voice, data and IP solutions to carriers, wireless operators, cable providers, systems integrators, Internet service providers and content providers. AT&T is one of the largest wholesale transport and communications service providers in the world — maintaining connections to over 600 carriers in more than 220 countries and territories. AT&T brings value to wholesale customers through its industry-leading solutions, full-circle business relationships and scale, scope and expertise.
For the complete selection of AT&T Wholesale offerings, visit www.att.com/wholesale.
* AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
is a premier communications holding company. Its subsidiaries and affiliates, AT&T operating companies, are the providers of AT&T services in the United States and around the world. Among their offerings are the world's most advanced IP-based business communications services, the nation's fastest 3G network and the best wireless coverage worldwide, and the nation's leading high speed Internet access and voice services. In domestic markets, AT&T is known for the directory publishing and advertising sales leadership of its Yellow Pages and YELLOWPAGES.COM organizations, and the AT&T brand is licensed to innovators in such fields as communications equipment. As part of their three-screen integration strategy, AT&T operating companies are expanding their TV entertainment offerings. In 2008, AT&T again ranked No. 1 in the telecommunications industry on FORTUNE® magazine's lists of the World's Most Admired Companies and America's Most Admired Companies. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com.
© 2009 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
Note: This AT&T news release and other announcements are available as part of an RSS feed at www.att.com/rss.