AT&T U-verse Arrives in Greenville
Greenville Customers Get New TV Service That Ranks Highest in Customer Satisfaction in J.D. Power and Associates Study
Greenville, South Carolina, August 10, 2009
Greenville residents now have a new choice for their television and communications services, powered by the most advanced technology. AT&T* today announced the launch of AT&T U-verseSM services in parts of Greenville.
AT&T U-verse TV, AT&T U-verse High Speed Internet and AT&T U-verse Voice are delivered over AT&T’s advanced Internet Protocol (IP) network, and offer a new alternative to cable and an unmatched experience for customers. AT&T U-verse brings together your TV, broadband, home phone and wireless services — all on one bill — with unique features that provide a new level of integration, convenience and control. AT&T U-verse TV ranked “Highest in Customer Satisfaction in the South Region,” according to the J.D. Power and Associates 2008 Residential Television Service Provider Satisfaction StudySM.
“Today’s launch of AT&T U-verse reflects our commitment to make the investments necessary to bring consumers in the Greenville area a new era of true video competition,” said Pamela Lackey, President, AT&T South Carolina. “We are thrilled to offer this innovative video choice to customers. Local residents have asked for more choices in television service and today we’re delivering.”
The Competitive Cable Services Act, guided through the General Assembly by Representatives Harry Cato and Bill Sandifer in 2006, was progressive legislation that streamlined the process for entering the video marketplace. Due to the vision of state legislators, as well as local officials who must grant consent, video providers, such as AT&T, now have an incentive to invest in South Carolina to compete against the incumbent cable providers and build the advanced broadband networks that will create jobs and fuel economic growth.
“Cable has been the only game in town for too long, and we’re excited to change that today in Greenville,” said Alison Hall, vice president and general manager, AT&T Carolinas. “We know Greenville customers want a better choice to break free from cable, and AT&T U-verse is the answer. And we’ll continue to make U-verse TV even better for customers with regular upgrades and new cool applications that enhance your TV experience.”
“Greenville residents understand and appreciate strong, vibrant competition and have been looking forward to it coming to the video market,” said Greenville Mayor Knox White. “This investment by AT&T is exciting because it represents a strong commitment to the people and economy of this area. We are appreciative that AT&T is continuing to help us prepare for future growth.”
More Choice, Advanced Features
AT&T U-verse TV is the only 100 percent Internet Protocol-based television (IPTV) service offered by a national service provider, making AT&T U-verse one of the most dynamic and application-rich services available today, with advanced capabilities that customers don’t get from other providers.
Where AT&T U-verse services are available, local U-verse TV customers can enjoy numerous TV benefits, including the ability to record and playback your programs from a single DVR on any connected TV in the house with U-verse Total Home DVR; an extensive High Definition (HD) channel lineup with access to 110 HD channels; the ability to program DVR recordings from your Web-connected mobile phone or PC; personalized, on-screen weather, sports, traffic and stock information via AT&T U-bar; the ability to view personal photos on your TV that you have uploaded to flickr.com; the ability to check the current weather conditions and forecasts in any U.S. city with Weather On Demand; and more.
With AT&T U-verse High Speed Internet services, every AT&T U-verse customer or small business broadband user can enjoy faster available speeds. Packages include a range of speeds, with the fastest downstream speeds up to 18 Mbps. All AT&T U-verse High Speed Internet packages include wireless home or office networking at no extra cost, and access to the nation's largest Wi-Fi network with unlimited connectivity at more than 20,000 hot spot locations.
AT&T U-verse Voice is a managed IP-based service that is delivered over the AT&T’s fiber-rich network. This allows U-verse Voice customers to enjoy great sound quality and reliability, as well as unmatched calling features that combine with your AT&T U-verse TV, broadband and wireless services. Customers benefit from a single, combined voice mailbox for AT&T U-verse Voice and AT&T wireless messages; U-verse Central, an online portal to manage your call preferences and settings from any PC; an online voice mailbox; the ability to view your call logs from your PC or your recent incoming calls on your TV screen; the ability to initiate a call from your PC or TV using Click to Call; and more. All U-verse Voice customers have 911 service.
AT&T U-verse offers multiple combinations of TV, Internet and Voice packages to customize your experience. The most popular AT&T U-verse TV offers start at $49 a month (taxes, fees and other monthly charges apply). Professional installation is included, and you also get a 30-day money-back guarantee. Additional promotional offers are available to qualifying customers who bundle U-verse Internet or Voice service.
AT&T U-verse customers who want the complete home entertainment experience can also benefit from AT&T ConnecTech, an in-home care solution for virtually any technology or entertainment need, including computer, networking, TV, home theater installation, repair and maintenance. For more information, visit www.att.com/connectech.
For additional information on AT&T U-verse — or to find out if it’s available in your area — visit http://uverse.att.com, call 800-ATT-2020 or visit the AT&T retail located at 1121 Woodruff Rd.
AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation’s fastest 3G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. AT&T offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verseSM and AT&T | DIRECTVSM brands. The company’s suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T’s Yellow Pages and YELLOWPAGES.COM organizations are known for their leadership in directory publishing and advertising sales. In 2009, AT&T again ranked No. 1 in the telecommunications industry on FORTUNE® magazine’s list of the World’s Most Admired Companies.
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