AT&T Scores Two Atlantic-ACM Wholesale Metro Carrier Excellence Awards
Dallas, Texas, October 13, 2009
AT&T* today announced that the AT&T Wholesale organization received two 2009 ATLANTIC-ACM Wholesale Metro Carrier Excellence Awards. AT&T was voted “Best in Class” in the categories of Brand and Network Quality.
The awards are based on the results of the fourth annual Metro Carrier Report Card, which evaluates the performance of metro carriers based on more than 1,300 carrier evaluations by wholesale customers.
“This year marks the fourth consecutive year that AT&T has won both Brand and Network awards. AT&T continues to maintain an industry leading metro network and reputation, and the results are reflected in positive feedback from customers,” said Judy Reed Smith, founder and chief executive officer, ATLANTIC-ACM.
“We are pleased to accept this recognition and are committed to providing our wholesale customers with a comprehensive metro service portfolio to meet their connectivity demands,” said Ed Stulga, assistant vice president, Wholesale Marketing and Portfolio Management, AT&T Business Solutions. “Our network is in a constant state of innovation to meet our customers’ evolving needs, therefore, each win acknowledges that we are doing our job.”
The ATLANTIC-ACM Metro research is an industry-wide, survey-based study that
enables wholesale customers to provide feedback on multiple carriers in a variety of service and product categories, and on a variety of products. The awards are based on the average score
each carrier received for each service and product category. Awards were presented to the highest scoring incumbent and the highest scoring metro/fiber provider.
The study results will be included in the ATLANTIC-ACM Metro Carrier Report Card, which continues to succeed in capturing a valuable overview of the wholesale landscape from the customer’s perspective. The report card features wholesale customer ratings of carrier performance in metro-specific product and business relationship categories from the past 24 months of service.
AT&T’s metro offer portfolio includes end-to-end, reliable and highly secure Ethernet, IP and data options to support the capacity needs of wholesale customers. Through AT&T’s extensive U.S. domestic local network, customers can connect to one of the most advanced communications networks in the world, with innovative pricing solutions customized to meet metro data services needs. With AT&T’s local-to-global network, customers can combine metro services with AT&T long distance services for a complete service solution.
For the complete selection of AT&T Wholesale offerings, visit www.att.com/wholesale.
Boston-based ATLANTIC-ACM is a leading provider of strategic research and consulting services serving the telecommunications and information industries. In addition to producing the industry’s principal benchmarking, sizing and opportunity studies, the company assists clients in evaluating telecommunications opportunities for successful investment, market entry, and long-term planning. For more information, visit ATLANTIC-ACM’s website at www.atlantic-acm.com.
AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation’s fastest 3G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. AT&T offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verseSM and AT&T | DIRECTVSM brands. The company’s suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T’s Yellow Pages and YELLOWPAGES.COM organizations are known for their leadership in directory publishing and advertising sales. In 2009, AT&T again ranked No. 1 in the telecommunications industry on FORTUNE® magazine’s list of the World’s Most Admired Companies. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com.
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