AT&T Wins Stevie Award in 2010 Stevie Awards for Sales & Customer Service
AT&T Businessdirect® Premier Online Store Recognized in the Category of Online Team of the Year
Dallas, Texas, March 2, 2010
AT&T* announced today that AT&T BusinessDirect® Premier Online Store received a Stevie® Award in the “Online or Telesales Team of the Year” category in the fourth annual Stevie Awards for Sales & Customer Service. The Premier Online Store is part of the AT&T BusinessDirect Portfolio of productivity-enhancing online tools that put business customers in control of their AT&T products and services, 24/7.
The awards are presented by the Stevie Awards, which organizes several of the world’s leading business awards shows including the prestigious American Business Awards. More than 500 entries from companies of all sizes and in virtually every industry were submitted to this year’s competition.
Members of the Awards' Board of Distinguished Judges & Advisors and their staffs selected Stevie Award winners from among the Finalists. Finalists were chosen by business professionals worldwide during preliminary judging.
The AT&T BusinessDirect Portfolio enables business customers worldwide to perform a multitude of highly secure network management and administrative tasks quickly, anytime, anywhere. AT&T BusinessDirect helps hundreds of thousands of users in over 90 countries manage their network services online to improve productivity, increase the speed and accuracy of their network transactions and optimize network efficiency, all while reducing costs.
Each month, AT&T BusinessDirect handles almost 4 million customer transactions that include ordering services, maintenance requests and billing inquiries. Furthermore, the service offers mobility features enabling remote workers and employees on the go to stay connected with customers and co-workers so they can resolve problems even when they’re not at their desk.
“This year’s honorees demonstrate that even in challenging economic times, it’s possible for organizations to continue to shine in sales and customer service, the two most important functions in business: acquiring and keeping customers,” said Michael Gallagher, President of the Stevie Awards.
”AT&T BusinessDirect has been an industry leader in providing customers with effective and efficient online self service tools for the past 10 years,” said Dan Walsh, Senior Vice President of Marketing Services for AT&T. “We’re honored to be recognized with a Stevie Award for Sales & Customer Service. This further validates AT&T's continued commitment to providing business customers with the industry’s best and most innovative services that enable them to connect, manage and monitor their network proactively 24/7 and 365 days a year.”
For more information on AT&T BusinessDirect, go to http://www.corp.att.com/ebcc/. Details about the Stevie Awards for Sales & Customer Service and the list of honorees in all categories are available at www.stevieawards.com/sales.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.stevieawards.com.
Sponsors of the 4th annual Stevie Awards for Sales & Customer Service include official publications Sales & Marketing Management (SMM) and Training magazines, as well as the Sales Association, SalesLabs, and ValueSelling Associates.
AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation’s fastest 3G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. AT&T offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verseSM and AT&T | DIRECTVSM brands. The company’s suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T’s Yellow Pages and YELLOWPAGES.COM organizations are known for their leadership in directory publishing and advertising sales. In 2009, AT&T again ranked No. 1 in the telecommunications industry on FORTUNE® magazine’s list of the World’s Most Admired Companies.
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