AT&T Wins Four ATLANTIC-ACM U.S. Long Haul Wholesale Carrier Excellence Awards
Dallas, Texas, March 16, 2010
AT&T* today announced that the AT&T Wholesale organization received four 2010 U.S. Long Haul Wholesale Carrier Excellence Awards from ATLANTIC-ACM, a leading telecommunications industry research firm. AT&T won “Best in Class” awards for Brand, Network Quality, Voice Quality and Data Quality (tie).
The awards are the result of the 15th year of ATLANTIC-ACM’s U.S. Long Haul Wholesale Carrier Report Card, which evaluates the performance of wholesale carriers in key delivery areas based on more than one thousand carrier ratings by wholesale customers.
“Our research has shown that wholesale product satisfaction continued to increase in 2009 as carriers delivered broader portfolios of wholesale products. As AT&T expands its comprehensive service portfolio, its wholesale customers add their strong ratings for the new offerings,” said Judy Reed Smith, CEO, ATLANTIC-ACM.
“The demand for IP-based services is growing exponentially. We are pleased to accept this recognition from our customers and will continue to deliver integrated solutions to help them effectively run their businesses,” said Sherry Charles, vice president, Wholesale and GEM Solutions Marketing, AT&T Operations, Inc.
The 2010 U.S. Long Haul Wholesale Carrier Report Card analyzes customer feedback in the traditional wholesale telecommunications market as well as in emerging technologies. Wholesale providers gain understandings of their market positions with respect to areas such as billing, provisioning, network, customer service and pricing. Resellers gain access to carrier profiles detailing their product offerings as well as individual providers’ strengths and weaknesses. A comprehensive overview of the wholesale industry is included in the study.
As a global leader, AT&T delivers a full portfolio of end-to-end, reliable and highly secure network, voice, data and IP solutions to carriers, wireless operators, cable providers, systems integrators, Internet service providers and content providers.
For the complete selection of AT&T Wholesale offerings, visit www.att.com/wholesale.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation’s fastest 3G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. AT&T offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verseSM and AT&T | DIRECTVSM brands. The company’s suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T’s Yellow Pages and YELLOWPAGES.COM organizations are known for their leadership in directory publishing and advertising sales. In 2009, AT&T again ranked No. 1 in the telecommunications industry on FORTUNE® magazine’s list of the World’s Most Admired Companies.
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