AT&T Customer Proprietary Network Information or CPNI
An Important Message about the Privacy of your Customer Information (Customer Proprietary Network Information or CPNI)
The protection of our customers’ privacy is of utmost importance to the employees and management of the AT&T family of companies (AT&T)*.
AT&T companies that provide telecommunications and interconnected Voice over Internet Protocol (VoIP) service (which permits VoIP customers to both send and receive calls to/from customers with traditional telephone/telecommunications service) would like to share your customer proprietary network information within the AT&T family of companies for our own marketing purposes, including using that information to offer you additional products and services.
What is CPNI?
Your CPNI includes the types of telecommunications and interconnected VoIP services you currently purchase, how you use them and the related billing for those services. CPNI does not include your telephone number, your name or your address. Protecting the confidentiality of your CPNI is your right and our duty under federal law. As an AT&T customer, you can restrict the use of your CPNI even within the AT&T family of companies.
What do you need to do?
To allow AT&T to use your CPNI, no further action is required. AT&T will not use your CPNI to offer you other products and services until at least 33 days after this notice was mailed to you. AT&T and our authorized agents will not sell, trade or share your CPNI with anyone other than those who are in the AT&T family of companies or are AT&T authorized agents, unless required by law. If you would prefer that AT&T not use your CPNI to offer you additional products and services, you can provide that direction to an AT&T representative or through automated processes. Specific contact information is included in CPNI-related notices to our customers.
Your decision to permit or restrict the use of CPNI will remain in effect until you decide to change it - which you can do at any time without charge. Restricting our use of your CPNI will not affect the provision of any AT&T products or services to which you currently subscribe, nor will it eliminate other types of marketing contacts.
*The AT&T family of companies are those AT&T companies that provide communications-related products and/or services, including the AT&T local and long distance companies, AT&T Corp., AT&T Long Distance, AT&T Internet Services, AT&T Mobility and other subsidiaries or affiliates of AT&T Inc. that provide, design, market or sell these products and/or services.