AT&T Mobile Insurance program details

AT&T Mobile Insurance: Must enroll within 30 days of new activation or upgrade unless currently enrolled in Mobile Protection Pack or Multi-Device Protection Pack. Monthly charges are billed directly to your wireless account. Cancel anytime. Requires an eligible device with an AT&T wireless plan (excludes AT&T PREPAID℠) in good working condition at enrollment. Deductibles: Standard deductibles apply. Declining deductibles may apply based on eligibility. Coverage: Provides coverage for loss, theft, accidental physical or liquid damage, and mechanical or electrical malfunction after expiration of the manufacturer's warranty period. Certain limitations apply. Claim limits: Two claims within a period of 12 consecutive months. Maximum value of $1,500 per occurrence. Claims may be fulfilled with new, or AT&T Certified Restored, equipment of the same model or other models of like kind and quality. AT&T Certified Restored is previously opened and/or used equipment, which may be refurbished or remanufactured and may contain original or non-original replacement parts. See att.com/certifiedrestored for details on these devices. Colors, features, and accessory compatibility are not guaranteed. Additional restrictions apply. All applicable taxes and surcharges are extra. AT&T Mobile Insurance is underwritten by Continental Casualty Company, a CNA company (CNA), Chicago, IL, and administered by Asurion Protection Services, LLC (in Iowa, license #1001002300; in California, Asurion Protection Services Insurance Agency, LLC, California license #OD63161; in Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA.

Terms & Conditions: For complete coverage details, see att.com/miterms.

Next-day replacement: Claims fulfilled with a replacement device and approved by 6 p.m. ET will be shipped and, in most cases, delivered the next day. Deliveries to Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands cannot be shipped for next-day delivery.

Screen repair: $49 deductible applies. Limited to eligible devices in select areas. Newly launched device models may not be eligible for screen repair. Go to phoneclaim.com/att or call 866.852.8662 to check current eligibility. Same-day repair option depends on claim approval time and technician availability. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty from Asurion. Repairs may use new or refurbished parts, may contain original or non-original manufacturer parts, and may void the manufacturer warranty. Declining deductibles are not applicable to screen repair, and selecting screen repair option will not impact customer's declining deductible eligibility. Some colors of eligible devices are not covered. Eligible devices and available areas are both subject to change at any time.

Declining deductibles: Continuously enrolled customers who remain claim-free for 6 consecutive months save 25% off the standard deductible and, at 12 consecutive months or more, save 50% off the standard deductible.