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[Home](https://www.att.com/) 2. [Support](https://www.att.com/support/) 3. [AT&T Wireless](https://www.att.com/support/wireless/) # Transfer contacts and content between devices Back up and transfer your contacts, texts, emails, photos, and more from one device to another or to a computer. * * * Smartphones and tabletsSmartphones and tabletsBasic phonesBasic phonesDevice to computerDevice to computer Before you start to transfer your info, make sure: - You have a Wi-Fi® connection. - Your device is charged. ### Apple First, confirm you have the latest iOS® software version on both devices. 1. Go to __Settings__, then tap __General__. 2. Tap __Software Update__. 3. Download the latest version if you see __Download and Install__. Then, use [Apple QuickStart](https://support.apple.com/en-us/HT210216 "Link opens in new window"). ### Android You have some choices when transferring data to a new Android device. If you have: - __Google® Cloud:__ Tap __Start__ on your new device and [sign in to Google Cloud](https://support.google.com/android/answer/6193424?hl=en "Link opens in new window") when prompted. - __A Samsung® device:__ [Use Smart Switch](https://www.samsung.com/us/smart-switch "Link opens in new window") ### AT&T Personal Cloud Transfer your contacts, photos, and videos from your iPhone or Android phone. 1. Sign up and get backup details. 2. Download and transfer backup info. 3. [Get more info about AT&T Personal Cloud](https://www.att.com/features/att-personal-cloud/ "Link opens in new window") __FYI:__ If you have AT&T Prepaid®, AT&T Personal Cloud only works with select plans. [Sign in](https://www.paygonline.com/websc/loginPage.html "Link opens in same window") to check plan details. Before you transfer contacts between basic or feature phones, make sure it uses KaiOS. 1. Go to your phone __Settings__. 2. Select __Device__, then __Device Information__. 3. Choose __More Information__. Look at the OS version. If you see KaiOS, these instructions will work. ### Export contacts from a KaiOS basic phone __Use a Memory card or Bluetooth__ 1. Go to __Contacts__ (press the __Right Menu__ key on the home screen). 2. Highlight any contact. 3. Press the __Right Menu__ key for Options. 4. Select __Settings__, then __Export contacts__. 5. Choose __Memory card__ or __Bluetooth__. 6. Follow the prompts to finish up. __Move contacts from phone memory to a SIM Card__ __Heads up:__ To add contacts to a KaiOS phone, you need to have an orange SIM card. You won’t be able to add contacts to a blue SIM card. 1. Go to Contacts (press the __Right Menu__ key on the home screen). 2. Highlight any contact. 3. Press the __Right Menu__ key for Options. 4. Select __Copy Contacts__, then __Phone Memory__. 5. Choose __SIM memory__, then select the contacts you want to transfer (press the __Left Menu__ key to select __All__). ### Import contacts to a KaiOS basic phone 1. You can import contacts from your email, memory card, or Bluetooth. Go to __Contacts__ (press the __Right Menu__ key on the home screen). 2. Highlight any contact. 3. Press the __Right Menu__ key for Options. 4. Select __Settings__, then __Import Contacts__. 5. Choose how you want to import: __Gmail__ or __Exchange__, __Memory Card__, or __Bluetooth__. 6. Follow the prompts to finish up. __Need more info:__ Go to [att.com/devicesupport](https://www.att.com/device-support "Link opens in new window") or your phone model’s user manual for instructions. To transfer data, like photos and files, from your smartphone or tablet to your computer, you can: - __Email:__ Use your email account on your smartphone or tablet to email photos or other content to yourself. Then, open the email on your computer and download the photos or files. - __Connect with a USB cable:__ If your smartphone or tablet came with a USB cable, you can use it to connect your device to your computer and transfer music, pictures, contacts, and other files. Visit [Device support](https://www.att.com/device-support/index/9006125 "Link opens in new window") to learn how to transfer files to or from your specific device and a computer. Look under __Photos, video & media__, then __Transfer media to & from a computer__. ### Backup and restore applications Check your smartphone or tablet for pre-installed backup and restore apps. Device companies often provide this software. Another option is to install one of the many third-party apps that exist. You can also go to your device’s app store and search for backup. Some common backup and restore applications include: - iCloud (for iPhone and iPad) - Samsung Kies (for Samsung devices) * * * ## FREQUENTLY ASKED QUESTIONS [Expand All](https://www.att.com) * * * How do I transfer contacts and content from a broken device? If your device isn’t usable, remove the SIM card and insert it into a compatible working device or an SD card reader. Then, transfer the info from the SIM card to a computer. Can I get my data if my device was lost or stolen? If your device is lost or stolen, [learn about the different ways to find it](https://www.att.com/support/article/wireless/KM1086528 "Link opens in same window"). If you can't find your device but already backed up your data, check out our Device Support [Backup & restore tutorial](https://www.att.com/device-support/index/9006084 "Link opens in new window"). * * * Last updated: October 31, 2024 * * * ## Browse topics Activation, setup, transfer & unlock Apps, features & voicemail International Network & hotspots Plans & device protection Upgrades, orders & installment plans Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info. Activate Setup Transfer Unlock ### Did you get the help you needed? 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[Samsung Galaxy Z Fold7](https://www.att.com/buy/phones/samsung-galaxy-z-fold7.html) - [Samsung Galaxy Z Flip7](https://www.att.com/buy/phones/samsung-galaxy-z-flip7.html) Top phone & data plans - [Unlimited phone plans](https://www.att.com/plans/wireless/) - [International plans](https://www.att.com/international/) - [Add a line](https://www.att.com/plans/add-a-line/) - [Upgrade](https://www.att.com/plans/phone-upgrade/) - [Tablet data plans](https://www.att.com/plans/tablet-ipad-data-plans/) - [Mobile hotspot plans](https://www.att.com/plans/tethering/) - [Next Up Anytime](https://www.att.com/plans/next-up-anytime/) Switch to AT&T - [Switch to AT&T](https://www.att.com/wireless/switch-and-save/) - [How to switch phone carriers](https://www.att.com/wireless/how-to-switch-phone-carrier/) - [Internet speed test](https://www.att.com/support/speedtest/) - [Bring your own device](https://www.att.com/wireless/byod/) - [Cell phone trade-in](https://tradein.att.com/) Featured deals - [AT&T Deals & Promotions](https://www.att.com/deals/) - 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