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Pay and Save with a Tap of Your Phone

INTRODUCTION

What is Isis®Wallet?

The Isis Wallet is a free2mobile app that uses Near Field Communication (NFC) technology to let you pay and save at select stores with just a tap of your smartphone.

The Isis Wallet holds eligible payment cards, delivers money-saving offers, and stores loyalty program information so they are always with you.

Learn How the Isis Mobile Wallet Works

PEACE OF MIND

Layers of security to protect your information

The Isis Wallet uses state-of-the-art technology and multiple layers of security to protect your information.

PIN-protected
You select a unique PIN that you enter each time you open the Wallet.

Remote Wallet lock
If your phone is lost or stolen, one call to AT&T or a click at paywithisis.com can disable your Wallet.

Secure element
Sensitive data is stored on a special chip in your phone. This chip is designed specifically for the Isis Wallet and restricts unauthorized access.

Protective ID
A unique transaction ID is sent with each payment, making it more difficult to counterfeit your card.

Personal privacy
What you buy is between you and the stores where you shop.

PAYMENT CARDS

What cards can I use with Isis Wallet?

To start paying with your phone, you can add your eligible credit cards from participating issuers like American Express® and Chase®.

View eligible cards

If you don't have an eligible card to add to your Wallet, you can set up an American Express Serve® Account that you can add money to with your preferred credit card, debit card, or U.S. bank account.3

Get Ready to Tap, Pay and Save

SMARTPHONE AND APP

What you need to get started

To set up the Isis Mobile Wallet, just follow these steps:

1. Get your phone ready for Isis Wallet Android™:

To use the Wallet, you need an Isis Ready®phone with a secure element SIM.

To check your Android phone for a secure element SIM card, remove the SIM and look for a gray mark in the bottom-right corner.

To get your free secure element SIM card, visit an AT&T retail store near you.

2. Download the app
The free Isis Wallet app is avialable form Google Play.

 

 

3. Activate your Wallet
Launch the Isis Wallet app on your phone and follow the prompts to activate and add payment cards. Now you’re ready to load your payment and loyalty cards.

 

4. Add payment cards
To add an eligible card to the Wallet, just follow the prompts to enter your card information. Some cards might require your online banking username and password.

How and Where to Use the Isis Wallet

To use the Isis Wallet, just follow these steps:

1. Look for the contactless symbol

You can pay with the Isis Wallet anywhere contactless payments are accepted.
Find a store near you

 

 

 

2. Get ready to check out

When you're ready to pay, open the Wallet and enter your 4-digit PIN. To use an offer, just select it by checking the box next to it and following the on-screen directions. Then select the payment card you'd like to use.

3. Tap and pay

Tap by holding the back of your phone over the contactless symbol at checkout when prompted by the cashier.

At stores that use Isis SmartTap™ technology, you just tap to pay for your purchases, and any applicable points or discounts will be applied to your purchases. You’ll receive a confirmation message after every tap. It’s that easy!

 


Frequently Asked Questions

 


1. Does it cost anything to download or use the Isis Wallet?

The Isis Wallet app is free to download, and there are no fees to use the Wallet. You may incur data charges based on your wireless rate plan when you download the Wallet app and use your Wallet.


2. Do all NFC-capable phones work with the Isis Wallet?

No, not all devices that are NFC-capable are also Isis Ready. Visit AT&T Isis Ready devices to view a complete list.


3. Where can I get the secure element SIM to use with the Isis Wallet?

You can get a secure element SIM by visiting select AT&T stores. You can check if your phone already has a secure element SIM by downloading and running the Isis Wallet app.


4. Do I need Wi-Fi for the Isis Wallet to work?

No, transactions are processed Over the Air (OTA) for validation.


5. What if I need support?

If you have issues with the Isis Wallet, you can contact AT&T customer support. You can also contact your card issuers if you have issues with your payment cards.


6. What if I lose my phone with an Isis Wallet?

If your phone is lost or stolen, you can freeze the Wallet by calling AT&T or visiting paywithisis.com.


7. Where can I learn more about Isis?

Visit paywithisis.com for the latest news about the Isis Mobile Wallet.

1 The Isis Wallet works on select phones. Learn more about Isis and view the Isis Terms of Service at paywithisis.com. Eligibility of payment cards, loyalty cards and offers depends on card issuer and merchant participation.

2 Data rates may apply. Post-paid wireless plan required. Ability to tap or transmit loyalty and offer information varies among participating merchants. Some merchant contactless terminals may not work or accept specific payment cards in the Wallet. Isis, Isis Mobile Wallet and the associated logos are trademarks of JVL Ventures, LLC. © 2014 JVL Ventures, LLC.

3 American Express Credit and Charge cards - Eligible U.S. consumer and OPEN small business credit or charge Cards, issued by affiliates of American Express, can be added to the Isis Mobile Wallet. American Express® Cards in the Isis Mobile Wallet can be used anywhere American Express contactless payments are accepted. All use of this service and your Card in the Isis Mobile Wallet is subject to Terms of Use.

American Express Serve - Eligibility, fees and restrictions apply. See the American Express Serve Consumer User Agreement and Terms of Use for the Isis Mobile Wallet at serve.com/legal for details. American Express Serve in the Isis Mobile Wallet can be used anywhere American Express contactless payments are accepted. Chase credit cards are issued by Chase Bank USA, N.A., subject to credit approval. Isis is solely responsible for providing all Isis Wallet services and benefits.