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International travel packages

AT&T PassportSM and AT&T GlobalSM

AT&T Passport and AT&T Global1 packages for smartphones are our best-ever value for international travel. They combine unlimited international messaging and Wi-Fi with calling and data at affordable rates.

For a one-time charge, select an AT&T Passport package2 with rates that apply for up to 30 days.

Frequent travelers can enjoy the same rates with an AT&T Global package3 for a monthly recurring charge.

Smartphone packages1(View available countries.)

Plan Passport Passport Plus Passport Pro
Price $30 $60 $120
Messages sent
(Text, picture, video)
Unlimited Unlimited Unlimited
Wi-Fi3
for iOS®/AndroidTM devices
Unlimited Unlimited Unlimited
Talk $1.00/min. $0.50/min. $0.35/min.
Data 120MB
Overage: $0.25/MB
300MB
Overage: $0.20/MB
800MB
Overage: $0.15/MB
If you're a frequent traveler, select an AT&T Global package.
Pay-per-use rates apply without a package or when traveling in countries not included in a package.

AT&T PassportSM packages: Compatible device with domestic postpaid wireless service (voice, text & data) required. Includes talk, text & data coverage in over 150 countries. Actual data speeds vary by device/location. Includes Wi-Fi access at participating hotspots in over 35 countries. Must download AT&T Passport app and register to access hotspots. Countries listed at att.com/globalcountries. Requires one-time charge and package is valid for 30 days. Pay-per-use rates apply without package, when package expires, or when in excluded countries. Restrictions apply. See package details.

Travel smart

No two trips are the same. Neither are our packages. Just estimate how much data you'll use during your trip, and we'll recommend a package that's right for you.

AT&T Canada and Mexico Travel Minutes4


Choose from a selection of packages for making and receiving calls in Canada and Mexico.

Monthly Price Included Minutes Per-Minute Overage
$30 80 ($0.38/min.) $0.50
$60 200 ($0.30/min.) $0.50
$120 500 ($0.24/min.) $0.50
Without the package, the pay-per-use rate in Canada and Mexico is $1.00/min.

Pay-per-use rates


Pay-per-use rates apply without a package or when traveling in countries not included in a package.

Type of Service Country Price
Talk Canada/Mexico
Europe (View countries.)
Rest of World (View countries.)
$1.00/min.
$1.50/min.
$2.50/min.
Messages sent
(Text, picture, video)
View list of countries. $0.50/text message
$1.30/picture & video message
Data Canada
Rest of World
$0.015/KB
$0.0195/KB
Standard domestic messaging rates apply to text, picture, and video messages received.

1AT&T PassportSM packages: One-time charge applies. Packages are valid for 30 days beginning on the chosen effective date, may cross 2 bill cycles, and expire automatically. Packages will not be prorated if canceled on or after the chosen effective date. Packages canceled prior to chosen effective date will not incur the one-time charge. After expiration, you may purchase a new package or pay-per-use rates will apply. AT&T GlobalSM packages: Monthly recurring charge applies. 3 month minimum required. General Package Terms: Compatible device with domestic postpaid wireless service required. Countries: Includes talk, text, and data coverage in over 150 countries. Includes Wi-Fi access at participating hotspots in over 35 countries. Countries listed at att.com/globalcountries. Wi-Fi: To use Wi-Fi you must have a compatible device and must first download AT&T Passport app and register to access participating hotspots. Data rates may apply for download and usage. Data: Actual data speeds vary by device and location. Included data usage is calculated in full-kilobyte increments and rounded up to the next full-kilobyte increment. Additional data: Overage $0.25/MB on 120MB plan, $0.20/MB on 300MB plan, and $0.15/MB on 800MB plan. Overage data usage is calculated in full-kilobyte increments and rounded up to the next full-megabyte when your bill cycle ends. AT&T Global package data allowance must be used in billing period provided or will be forfeited. Unlimited texting: Applies only to direct communication between two people and includes messages sent using AT&T SMS and MMS and not to other messaging services or applications. Messages received are charged at domestic messaging rates. Talk: Package includes discounted rates for calls made and received in over 150 countries. Pay-Per-Use Rates: Apply when package expires, when traveling in countries excluded, or when you have not purchased a package. General: Coverage not available in all areas. Countries and rates are subject to change. Services while roaming are not guaranteed. Certain eligibility restrictions apply which may be based on service tenure, payment history, and/or credit. For additional restrictions, rates, and details, see att.com/passport and att.com/wirelesslegal.

3Requires download and activation of AT&T Passport app. Available for iPhone® and iPad® with iOS® 5 or higher, Android smartphones with OS 2.2 or higher, and Android tablets with OS 3.2 or higher at participating international hotspots within select countries. See att.com/intlwifi for a list of countries and more information.

4One-month minimum required. If you remove the package before your monthly bill cycle ends, the included monthly minute allotment will be reduced proportionately. Package and overage rates apply to calls made and received within Canada and Mexico only. Usage outside of Canada and Mexico will be charged at applicable pay-per-use rate.

International travel data packages

AT&T Passport DataSM and AT&T Global DataSM

AT&T Passport Data and AT&T Global Data1 packages for tablets and laptops are our best-ever value for international travel. They combine unlimited international Wi-Fi with data at affordable rates so you can use your tablet or laptop outside the U.S.

For a one-time charge, select an AT&T Passport Data package2 with rates that apply for up to 30 days.

Frequent travelers can enjoy the same data rates with an AT&T Global Data package2 for a monthly recurring charge.

Tablet and laptop packages1(View available countries.)

Plan Passport Data Passport Data Plus Passport Data Pro
Price $30 $60 $120
Wi-Fi3
for iOS®/AndroidTM devices
Unlimited Unlimited Unlimited
Data 120MB
Overage: $0.25/MB
300MB
Overage: $0.20/MB
800MB
Overage: $0.15/MB
If you're a frequent traveler, select an AT&T Global Data package.

Pay-per-use rates apply without a package or when traveling in countries not included in a package.

AT&T Passport DataSM packages: Compatible device with domestic postpaid wireless service (voice, text & data) required. Includes data coverage in over 150 countries. Actual data speeds vary by device/location. Includes Wi-Fi access at participating hotspots in over 35 countries. Must download AT&T Passport app and register to access hotspots. Countries listed at att.com/globalcountries. Requires one-time charge and package is valid for 30 days. Pay-per-use rates apply without package, when package expires, or when in excluded countries. Restrictions apply. See package details.

Travel smart

No two trips are the same. Neither are our packages. Just estimate how much data you'll use during your trip, and we'll recommend a package that's right for you.

Pay-per-use data rates


Pay-per-use rates apply without a package or when traveling in countries not included in a package.


Type of Service Country Price
Data Canada
Rest of World
$0.015 /KB
$0.0195/KB

International prepaid data packages

If you are a customer who receives a monthly bill, you can still get a prepaid data package for your laptop, netbook, or tablet. So, you can prepay only for the data you'll need while you're abroad in more than 150 countries (domestic prepaid data required).

Note: Apple iPad® customers must buy directly from their device. Tap Settings > Cellular Data > View Account. Then log in to your account and select Add International Plan to view options.

1AT&T PassportSM Data packages: One-time charge applies. Packages are valid for 30 days beginning on the chosen effective date, may cross 2 bill cycles, and expire automatically. Packages will not be prorated if canceled on or after the chosen effective date. Packages cancelled prior to chosen effective date will not incur the one-time charge. After expiration, you may purchase a new package or pay-per-use rates will apply. AT&T GlobalSM Data packages: Monthly recurring charge applies. 3-month minimum required. General Package Terms: Compatible device with domestic postpaid wireless service required. Countries: Includes data coverage in over 150 countries. Includes Wi-Fi access at participating hotspots in over 35 countries. Countries listed at att.com/globalcountries. Wi-Fi: To use Wi-Fi you must have a compatible device and must first download AT&T Passport app and register to access participating hotspots. Data rates may apply for download and usage. Data: Actual data speeds vary by device and location. Included data usage is calculated in full-kilobyte increments and rounded up to the next full-kilobyte increment. Additional data: Overage $0.25/MB on 120MB plan, $0.20/MB on 300MB plan, and 0.15/MB on 800MB plan. Overage data usage is calculated in full-kilobyte increments and rounded up to the next full-megabyte when your bill cycle ends. AT&T Global package data allowance must be used in billing period provided or will be forfeited. Pay-Per-Use Rates: Apply when package expires, when traveling in countries excluded, or when you have not purchased a package. General: Coverage not available in all areas. Countries and rates are subject to change. Services while roaming are not guaranteed. Certain eligibility restrictions apply which may be based on service tenure, payment history and/or credit. For additional restrictions, rates and details, see att.com/passport and att.com/wirelesslegal.

2Requires download and activation of AT&T Passport app. Available for iPhone® and iPad® with iOS® 5 or higher, Android smartphones with OS 2.2 or higher, and Android tablets with OS 3.2 or higher at participating international hotspots within select countries. See att.com/intlwifi for a list of countries and more information.

Another way to connect internationally

Enjoy unlimited Wi-Fi

When you purchase an AT&T PassportSM or AT&T GlobalSM package, we include unlimited Wi-Fi at participating hotspots in select countries.* Now you can enjoy mobile data on the go and also take advantage of Wi-Fi connections when they're available. It's the best of both worlds for international travelers!

AT&T Passport app

Set up the app in 3 steps:

1. Verify you have a compatible device.
   • iPhone®/iPad® with iOS® 5 or higher
   • Android smartphone with OS 2.2 or higher
   • Android tablet with OS 3.2 or higher

2. Sign up for an AT&T Passport, AT&T Global, AT&T Passport DataSM, or AT&T Global DataSM package.

3. On the effective date you selected for your package, you will receive a text message with a link to download the AT&T Passport app required to connect to Wi-Fi hotspots abroad. Before you leave for your trip, download the app and register your mobile device to find available hotspots.

Note: iPad customers who did not receive the text message, or customers with a retired qualifying package who have not yet downloaded the app, can download the AT&T Passport app by visiting attwifiabroad.com. If you purchased your package with a future effective date and download the app in advance, you can complete setup of the app as soon as your package is effective.

AT&T Passport app
  

Printable tips for using Wi-Fi abroad (PDF)

Visit att.com/passport for details about AT&T Passport or AT&T Global packages.

Log in to add an AT&T Passport package to your account.

Cruise ship packages

A sea of possibilities

You can now talk, text, and use data on cruise ships while sailing aboard: Royal Caribbean International®, Azamara Club Cruises®, and select Celebrity Cruises® ships. Limitations apply.

Choose from three packages:

  • Talk only
  • Talk and text
  • Talk, text, and data


To add one of these packages call: 800.335.4685 or +1.916.843.4685 (a free wireless call from abroad)

Cruise ship packages1

Monthly Price
 
Included Minutes
 
Texts Sent Allowance*
Messages received are charged at domestic rates.
Included Mobile Data
 
$30 50
Overage:
$1.00/min.
NA NA
$60 50
Overage:
$1.00/min.
100
Overage:
$0.50/message sent
(text, picture, video)
NA
$120 50
Overage:
$1.00/min.
100
Overage:
$0.50/message sent
(text, picture, video)
100MB
Overage:
$10.00/10MB
*Standard domestic messaging rates apply to text, picture, and video messages received. One-month minimum required. If you remove the cruise ship package before your monthly bill cycle ends, the included monthly minutes allotment will be reduced proportionately.

Pay-per-use rates apply without the package and when traveling on non-qualifying cruise ships:
Calling: $2.50/minute
Messages Sent: $0.50/text and $1.30/picture or video
Data: $0.0195/KB ($19.97/MB)

1This offer is limited to and rates apply only to Royal Caribbean International, Azamara Club Cruises, and select Celebrity Cruises ships.

"Cellular at Sea" Display: On-board networks operate only while in international waters. Therefore, your AT&T cruise ship package allowances and overage rates for usage on-ship only apply when "Cellular at Sea" displays on your device. Cruise ship package allowances and overage rates also apply off-ship, but only to the extent you are attached to land-based cellular networks in Canada, Mexico, and the Caribbean. Everywhere else (including where "Cellular at Sea" is not displayed), pay-per-use rates apply, unless an additional current package offer applicable to country visited is active on the line of service.

This offer is designed for use onboard cruise ships while at sea; therefore, usage on board a cruise ship is required. The international data offer must be added to an existing domestic data plan. Messages received while roaming are billed at applicable domestic rates. This offer is available only through AT&T Customer Care and is not currently available in-store or online.

To the extent you also purchased an AT&T Passport, AT&T Global, or Canada/Mexico travel minutes package for use when attached to land-based cellular networks in Canada, Mexico, or the Caribbean, those rates will prevail over the cruise ship package allowance or overage rates. To the extent you continue to use select expired calling offers such as World Traveler, AT&T Canada, or AT&T Mexico, the cruise ship rates will prevail.

Frequently asked questions for traveling abroad

What to know before traveling abroad

How do I get International Roaming Services added to my account?

You may contact your sales representative or call Customer Care at 866.MOBILITY. Say you are interested in activating International Roaming Services on your account.
To activate online, go to att.com/myatt:

   1. Log in and select I want to... Manage my plan & services.
   2. Click Add or change a service.
   3. Review the International Roaming Services offer list, and select the packages that meet your needs.


Certain restrictions apply.

Is a special phone required to roam internationally?

A phone that can operate on frequencies available outside the U.S. is required. Most AT&T devices are world-capable and can operate on foreign frequencies of 1800MHz and 900MHz.

If you are traveling to Japan or South Korea, you will need a phone that operates on 3G technology at 2100MHz. Check your device specifications for frequencies supported or visit att.com/travelguide to verify your device will operate in the countries to which you are traveling.

What is required for AT&T customers to roam internationally at LTE speeds?

There are two requirements:

1. An LTE network must be commercially available to AT&T customers roaming in the visited country. As new carriers become available, AT&T will provide that information at att.com/globalcountries.
2. Your device must be LTE-capable and compatible with the frequency (band) over which LTE is deployed on the foreign network. To see if an LTE device can support access to LTE networks in countries visited, use the AT&T Travel Guide at att.com/travelguide.

If LTE is not available or your world-capable LTE device does not support the LTE frequency band(s) required, you will automatically attach to the network with the next fastest data speed, typically 4G or 3G.

How do I make and receive calls when I arrive at my destination?

If you have activated international roaming service and turned on your wireless phone abroad, it will automatically search for a wireless network. Registration usually occurs within 30-40 seconds. When the name or network number of the local operator is displayed, your phone should be ready to use.

To manually place a call or send a message back to the U.S., simply dial + (1) (area code) (number).

To manually call or send a text to another country, dial +, followed by the country code and local number.

With most devices, the + sign will appear if you press and hold the 0 key.

Can I use my wireless phone while on a cruise?

Yes. AT&T offers wireless calling, messaging, and data service on more than 250 major cruise ships. Pay-per-use rates apply for usage while on board the ship.  Discount packages are now available for customers taking cruises on Royal Caribbean International®, Azamara Club Cruises®, and select Celebrity Cruises® ships. For details, check  att.com/cruiseships.

Does 911 work outside the U.S.?

The 911 emergency number is unique to the U.S.; however, some foreign carriers do support it. In many European countries, the emergency number for police, fire, or ambulance is 112. Outside Europe, emergency numbers will vary by country. You should learn the emergency number for the country you are visiting before you leave the U.S.

How do I charge my phone while abroad?

Like any other appliance, you will need a plug adapter to charge your phone in the countries you are visiting. Universal plug adapters are available for purchase at many retailers before you leave the U.S.

What about talking on the phone or texting while driving?

In some countries, using a wireless device while driving is strictly prohibited. Contact the local tourist information office for regulations that may apply. Texting while driving just isn't safe. It can wait.

What if my device is lost or stolen while abroad?

While traveling abroad, you should be especially careful to secure your phone, to prevent it from being stolen. If your device or SIM card is lost or stolen, please notify AT&T immediately.

How to make calls, send texts, and retrieve voicemails while abroad

How do I place a call or send a text, picture, or video message back to the U.S. (or to someone with a U.S. number who is traveling with me)?

Enter + then 1 followed by the area code and the number you are contacting. With most devices, the + sign will appear if you press and hold the 0 key.

For calls or messages to another country, dial + (country code) (local number).

How do I check voicemail messages while roaming abroad?

You retrieve Visual Voicemail messages just like you would in the U.S. If you need to dial into a voice mailbox:
1. Press and hold the voicemail retrieval key on your phone (this is typically the 1 key).
2. Interrupt your personal greeting by pressing the * key and enter your voicemail password.*

Note: In some cases, you may reach the main voicemail system greeting. If so, just enter your 10-digit AT&T wireless phone number, then follow step 2.

*You can reset your password by calling Customer Care at 800.331.0500 (in U.S.) or +1.916.843.4685 (outside U.S.) or you may change it by accessing att.com/myatt.

To change your password online:
1. Log in to att.com/myatt.
2. Under I want to, select Manage my profile and Reset voicemail password.
3. On the next page, click Submit.
4. A text message will be sent to your phone with the new voicemail password.

How am I charged while traveling abroad?

How am I charged for calls made and received while traveling abroad?

You will incur a flat, per-minute, roaming airtime charge for calls placed and received while traveling abroad. Calls are rounded up to the next full minute. International calling is not included as part of your domestic service. Additional charges may apply for emergency or directory assistance calls.

How am I charged for sending and receiving messages outside the U.S.?

International roaming rates apply for messages SENT while abroad, and your domestic messaging rate applies to messages RECEIVED while outside the U.S. International messaging is not included as part of your domestic messaging service.

How am I charged for data usage outside the U.S.?

International roaming data rates apply for usage outside our domestic coverage area. International data usage is not included as part of your domestic data plan.

How am I charged for voicemail calls while roaming internationally?

Voicemail calls are charged as follows:

When your device is on:

• Calls you do not answer that are routed to the AT&T voicemail system will be charged as international roaming incoming calls to your device. Calls are rounded up to the next minute.
• In addition, the foreign carrier's routing of that call to the AT&T voicemail system may generate an outgoing call charge from your device's location to the U.S.
• These charges apply even if the caller disconnects from the voicemail system without leaving a message.

If your device is turned off or in flight or airplane mode and the wireless network is off:
• When someone tries to call you, the call will go directly to your personal voicemail greeting.
• Since the network does not try to deliver the call to you in a foreign country, there are no international roaming charges.

When receiving Visual Voicemail messages:
• Visual Voicemail messages received when roaming outside of the U.S. will be charged at international roaming data rates, either at the international pay-per-use data rate or against your international data package.

Using data and Wi-Fi abroad

Can I send text messages and access data services while traveling abroad?

Text messaging is typically available in all countries in which AT&T has international voice roaming service—more than 225 countries. Picture/video messaging and data services are available in more than 210 countries.

How can I manage my data charges when I use my device outside the U.S.?

Here are some easy ways to help you manage international data charges when you travel abroad:
1. Purchase an international package before traveling abroad. Visit att.com/passport for rates, restrictions, and other details. .
2. Track your data usage while traveling with your device's usage tracker, if available.
3. Disable apps running in the background if you don’t need them while traveling abroad

For more tips, visit att.com/wirelesstraveltips

What is the AT&T Passport app?

The AT&T Passport app is a downloadable application for iPhone®, iPad®, and Android™ devices that enables customers with qualifying international packages to connect to participating international Wi-Fi hotspots in over 18 countries.

 

Note: Wi-Fi is available in select countries and cities. For more details, visit att.com/intlwifi before traveling.

How do I sign up for the AT&T International Wi-Fi service?

To get AT&T International Wi-Fi service, you must have a qualifying international package. We recommend you activate one of the AT&T Passport/AT&T Passport Data or AT&T Global/AT&T Global Data packages. On the effective date you selected for your package, you will receive an SMS link to download the AT&T Passport app. Or, you can download the app directly from the App Store™ or Google Play™ store. Data rates apply for download and usage. While abroad, the app can be used to search for nearby participating Wi-Fi hotspots in over 18 countries and easily connect when you are in range. For a list, see att.com/intlwifi. When not connected to Wi-Fi, your data allowance or overage rate will apply to data usage in countries covered by your package. (For a full list see att.com/globalcountries.)

 

Troubleshooting / Contact AT&T

How do I contact AT&T International Customer Care while traveling abroad?

For questions while roaming outside the U.S., contact AT&T by calling +1.916.843.4685, 24 hours a day, 7 days a week, a free call from your AT&T wireless phone

What steps should I take if my data services are not registering?

If you are having difficulty using data services outside the U.S., try these troubleshooting steps:
1. Smartphones with removable batteries: Remove battery and reinsert.
2. Smartphones without removable batteries: Fully power down the device and power back on.
3. You may also try manual scanning (not available in Canada or Mexico): Settings > Options > Network > Change network selection to Manual > Click scan for new network. From the list of networks that appears, select a network other than the one on which you are registered.
4. PC Cards: Remove card; reboot computer; reinsert card.

Contact AT&T Customer Care by calling +1.916.843.4685, 24 hours a day/7 days a week, a free call from your AT&T wireless phone.