Offers & Promotions - Offers & Promotions FAQs

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U-verse   |   Wireless   |   DSL   |   DIRECTV®   |   Home Phone


U-verse

What is an AT&T U-verse® coupon code?

An AT&T U-verse coupon code is a series of numbers or letters representing a special offer specific to AT&T U-verse. If you have a coupon code, you can enter it in the shopping cart as you order online.

How do I check on the status of a reward I may be eligible for?
If you placed an order online and need to check the status of your reward or rebate, visit us at AT&T Rewards and Rebates.

If you are simply interested in checking on our reward process and/or timing, please visit us here.

Where can I find the latest AT&T U-verse promotions?
AT&T U-verse special offers are located on our Special Offers page.

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Wireless

How do I get a rebate form?

If you have an email address on file for more than 30 days, you will receive your rebate form via email the same day your order ships. Look for the rebate form in your email within your Customer Service Summary.

If your email address is not on file or has been on file for less than 30 days, you will receive your rebate form in the postal mail, sent to your billing address within 7-10 days after your new device has shipped. Look for the rebate form in your mail inside your Customer Service Summary.

If you need to check the status of your rebate or reward, please visit us here.

What is the AT&T Upgrade AdvantageSM?
AT&T Upgrade Advantage is a program that offers an equipment discount when you upgrade your wireless device and commit to a new two-year contract. For more information click here.

Where can I find the latest Wireless promotions?
Wireless special offers are located on our Special Offers page.

 

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DSL

How do I check the status of a reward I may be eligible for?

If you placed an order online and need to check the status of your reward or rebate, please visit us at AT&T Rewards and Rebates. If you are simply interested in our reward process and/or timing, visit us here.

Where do I find the latest AT&T DSL promotions?
Internet special offers are located on our Special Offers page. 

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DIRECTV®

How soon will I receive my AT&T | DIRECTV bundle discount?

You should begin seeing your bundle discount on your very first DIRECTV bill.*

*$5/mo. discount applied to customers with CHOICE XTRA or MAS ULTRA programming package or higher, bundled with other qualifying AT&T services.

Am I eligible for an AT&T | DIRECTV promotion if I currently have the DIRECTV® Service?
Unfortunately, AT&T can only make this offer available to new DIRECTV customers. Please contact DIRECTV to find out what offers are available for existing customers. However, if you sign up for DIRECTV service and you are an AT&T Bundles customer, you may be eligible for bundle savings.

What promotions do you offer for Digital TV?
You can check out our special offers and promotions. There are special savings for Internet, Digital TV, Home Phone and more. Come back frequently to view updated offers. 

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Home Phone

What special offers do you have for bundles or packages?

Check out our Bundles. There are special savings for Internet, Digital TV, Home Phone and more.

How do I check the status of a reward I may be eligible for?
If you placed an order online and need to check the status of your reward or rebate, please visit us at AT&T Rewards and Rebates. If you are simply interested in our reward process and/or timing, visit us here.

Why do only new customers receive special promotions?
AT&T has promotional offers for both new and existing customers. We try to focus on what best fits our customers' needs for the right price at the right time in the market.

Where is my combined bundled bill discount?
While our products and services continue to provide great value to our customers, AT&T no longer provides combined bill discounts on residential accounts. Check out our Special Offers.

Where do I find the latest AT&T Home Phone promotions?
Home Phone special offers are located on our Special Offers page

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