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U-VERSE®

AT&T Triple Pack

Internet, TV, and Home Phone
Now $79/mo. for 24 mos.

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1-year term required.

INTERNET

Only $19.95/month

For 12 months. Hurry –
limited-time offer!

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1-year term required.

Take your old home phone to the next level with AT&T U-verse Voice

Why get U-verse Voice?

AT&T U-verse Voice is next generation digital home phone service like you’ve never heard before. U-verse Voice delivers great sound quality, reliability, and allows you to control how and when you communicate with over 20 features.


The Right Voice Plan for You

Enjoy the clarity and convenience of U-verse digital home phone service.

Learn More

AT&T U-verse
Voice International


UNLIMITED
MINUTES

Provides customers with unlimited calling to anyone in the U.S., U. S. Territories and Canada as well as discounts to many countries.

Compare plans

AT&T U-verse
Voice Unlimited


UNLIMITED
MINUTES

Provides unlimited calling within the U.S. and to Canada, Puerto Rico, the U.S. Virgin Islands, Guam, and the Northern Marianas.

Compare plans

AT&T U-verse
Voice 250


250
MINUTES

Unlimited calling to other U-verse Voice customers, plus 250 minutes of anytime calling to anyone else in the U.S., Puerto Rico, the U.S. Virgin Islands, Guam, and the Northern Marianas. Additional minutes billed at 5¢ per minute.

Compare plans

View traditional Home Phone plans

The U-verse Voice Difference

With U-verse Voice, you get:

Over 20 calling features, including traditional favorites like Caller ID, Call Waiting, and Three-Way Calling.

Powerful advanced features like Do Not Disturb, Locate Me, and AT&T U-verse® Voicemail.

Convenient, web-based call management lets you easily control your calling features and account online.

Bringing it all together

When U-verse Voice is added to U-verse TV and Internet service, you get the added benefit of these great apps on the TV plus more via the Internet. Caller ID, Message Waiting Indicators, and Call History Logs with Click to Call are all right on your TV. That's right – you can use your remote control to initiate a callback.

Watch & Learn

More voice features, for less

How It Works

AT&T U-verse Voice uses Voice over Internet Protocol (VoIP) to convert your voice into data. Your calls are sent and received over your High Speed Internet connection, but you can keep your phones – they'll work just fine. You can keep the phone number you already have or request a new one.

Meet the U-verse Family

AT&T U-verse® includes fiber optic technology and computer networking to bring your world together.

Advanced Digital TV

100% digital, access to over 180 HD channels, plus a DVR that records four shows at once.

Learn moreAdvanced Digital TV

High Speed Internet

Security, protection, and amazing speed you deserve ­– along with built-in wireless home networking.

Learn moreHigh Speed Internet

Digital Home Phone

Add U-verse Voice for even more value. More than 20 features, including voicemail and Caller ID displayed on your U-verse TV screen.

Learn moreDigital Home Phone

Build your ultimate U-verse package today

Explore U-verse Bundles now

Advanced Features

U-verse Voice gives you all your favorite standard home phone features like Voicemail, Call Waiting, and Call Forwarding. In addition, you’ll get great advanced features like:

  • Call Screening – Only accept calls from a list of phone numbers you select.
  • U-verse MessagingSM – Combines wireless and U-verse Voicemail into one, easy-to-access mailbox. Conveniently listen or view your messages via Voicemail-to-Text.
  • Locate Me - Provides simultaneous ringing on up to four wireless/landline numbers when someone calls your home phone.

If you’ve bundled U-verse Voice with U-verse TV, you’ll also get great interactive features like:

  • Call History – View a list of your recent calls, by date and time, either online or on your TV screen.
  • Click to Call – Return a phone call using your U-verse TV screen and remote.
  • Caller ID on TV – See Caller ID and Voice Mail notifications on your TV screen.

Compare Voice Plans
Build your Voice package now
Shop Home Phone
 
AT&T U-verse
Voice International
  $40 /mo
AT&T U-verse
Voice Unlimited
  $35 /mo
AT&T U-verse
Voice 250
  $25 /mo
Plan Minutes
 Unlimited Nationwide minutes Unlimited Minutes 250 minutes each month
Cost Per Minute
 International minutes discounted for selected countries. None 5¢ per minute
(after 250 minutes each month)
Call Plan Details
Nationwide calling within the U.S. and U.S. territories (Puerto Rico, Guam, the U.S. Virgin Islands, and the Northern Marianas)
 Included Included Included
Calls to Canada
 Included Included  
International Calls, including International Mobile Termination charges are not included and are billed separately
 Included Included Included
First published listing included at no additional charge (other listing options below)
 Included Included Included
AT&T U-verse Messaging(SM) with the ability to integrate your AT&T U-verse Voice and Wireless from AT&T into a single mailbox
 Included Included Included
Access to U-verse Online to customize your AT&T U-verse Voice service
 Included Included Included
Traditional calling features including: Call Blocking, Call Forwarding, Call Waiting, Caller ID, Call Waiting ID, Exclusive Call Forwarding, Three Way Calling
 Included Included Included
Advanced Calling Features including: Anonymous Call Rejection, Busy Call Forwarding, Call History, Call Screening, Caller ID Blocking, Click to Call, Directory Assistance Blocking, Do Not Disturb, International Call Blocking, Locate Me, Make a Call, No Answer Call Forwarding, Safe Call Forwarding, Sub Accounts, AT&T U-verse(SM) Messaging
 Included Included Included
Optional Features (see additional charges below)
Second Line
$15.00
 available available available
(minutes are shared)
Call Trace
$8.00
 available available available
Listings
Additional Published Listing
Non-Listed
Non-Published
$1.50
$2.25
$4.95
available available available
Directory Assistance
$2.00
 available available available
Call Completion
Included
      
Operator Assistance
$2.00
 available available available
Shop Home Phone

Dare to Compare

See how U-verse Voice features stack up against the competition.

  U-verse Voice Charter Comcast Cox Time Warner CableVision
Caller ID on TV1
 Yes   Yes Yes Included where available Yes
Message Waiting indicator on TV
Exclusive with U‑verseTV1
 Yes          
Locate Me / Follow Me
 Yes   Call Forwarding     Yes
Click to Call with U‑verseTV1
 Yes     Voice Zone on TV App    
Voicemail Viewer2(includes Voicemail-to-Text)
 Yes   Included Smart VM Cox Mobile Connect App Readable VM Voicemail  
Call Waiting
 Yes Yes Yes Yes Yes Yes
Call Forwarding
 Yes Yes Yes Yes Yes Yes
3-Way Calling
 Yes Additional charge Yes Yes Yes Yes
Caller ID
 Yes Yes Yes Yes Yes Yes
Call Waiting ID
 Yes Yes Yes Yes Yes Yes
Priority Ringing
   Custom Ring   Yes Yes VIP Ringing
Call Return
   Additional charge Yes Yes   Yes
Repeat Dialing
 Yes Additional charge Yes Yes   Busy Redial
Call Screening
 Yes Yes Call Screen Yes Call Acceptance  
Safe Call Forwarding
 Yes Yes Yes Yes Yes  
Call Blocking
 Yes Call Screen Call Screen Yes Yes Block Unwanted Callers
Anonymous Call Blocking
 Yes Yes Yes Yes Yes Yes
Caller ID Block
 Yes Yes Yes Yes Yes Yes
Caller ID Per Call Block (*82)
 Yes Yes Yes Yes Yes Yes
Voice Mail
 Yes Yes Yes Yes Extra Charge Yes
Do Not Disturb
 Yes Not Included Yes Yes Not Included Yes
Web Access Call Logs
 Yes Monthly Call
Details Only		 Yes Yes Yes Yes
Web Access to Voice Mail
 Yes Yes Yes Yes Yes Yes
Fax / Modem Support
 Modem Only Yes Yes Yes Yes Yes
Delivery of messages to an alternate number (i.e. wireless phone) in the event of a power outage
 Yes          
Combined Billing
 Yes          
Initial Battery Backup
 Yes
(for Residential Gateway)		 Available for Purchase Yes Yes Available in some markets Available for Purchase
Call History on TV
 Yes         Last 10 calls on TV where available
Broadcase Voice Message
 Yes          
1 Must subscribe to U-verse TV for feature to function.
2 Must subscribe to AT&T wireless for this feature to function.

U-verse Voice Equipment

Customers eligible for self installation will be shipped
an installation kit to their home address (shipping &
handling charge applies). The installation kit will
contain all of the necessary information, equipment,
and access to our easy-to-follow Online Interactive
Assistant that will guide you through the installation
process – so, in less than 30 minutes, you can enjoy
all the features and benefits of AT&T U-verse Voice.
For additional details on the self installation process,
visit U-verse Support.

Wireless Gateway

The AT&T U-verse Wireless Gateway is an intelligent device that brings together all your U-verse TV, Internet, and Voice services and distributes them throughout your home. You may choose to hook up your U-verse Voice service by:
•    Plug and Play – Connect one phone directly into the Wireless Gateway, enabling only a single wall jack to continue to work.
•    Use Existing Phone Jacks – Allows for the use of all the wall jacks in your home. An existing phone jack must be located near the Gateway.

Battery Backup

AT&T U-verse Voice, like other Voice over Internet Protocol ("Voice over IP" or "VoIP") services, requires the electrical power in your home to operate. Depending on your service address, your AT&T U-verse Voice service will include either a Residential Gateway Battery Backup Unit ("BBU") or an iNID Power Supply Unit ("iPSU").

Phone

You can use your regular corded or cordless phones with U-verse Voice; you don’t need to buy a special digital phone.


U-verse Voice Installation

Do you qualify for U-verse Voice Self Installation?

If you already have U-verse TV or High Speed Internet service, then you’ve got what you need to install U-verse Voice yourself. However, if you have a monitored home alarm or don’t already have U-verse TV or High Speed Internet, you’ll need professional installation by an AT&T Technician.

Getting Started

If you're eligible for self installation, an installation kit will be shipped to your home address (shipping & handling charge applies). The installation kit will contain all of the necessary equipment and access to our Online Interactive Assistant for easy, step-by-step instructions.

Installation Options

Depending on the layout of your home, two installation options are available.

Option 1: Plug and Play capability

Option 2: Use Existing Phone Jacks

Please do not attempt installation of U-verse Voice until your installation due date. You’ll receive your installation due date when you place your order or in your U-verse Voice Welcome e-mail.

Connecting your Battery Backup Unit

Turn off your Gateway: Power down your Gateway by unplugging the Power Adapter. You will no longer need this power supply.

Add the Battery Backup Unit: Connect the Battery Backup by plugging the round connector into the Power port on the Gateway. Then connect the electrical plug to an electrical outlet. Switch the power to On. You should see a blinking then steady green Power light to indicate a successful connection.

Special Savings

Customers who select the Self Installation Option may also take advantage of reduced pricing on the purchase of select AT&T Dect 6.0 Cordless phone models once your U-verse Voice order has been placed.

Please visit: http://att.com/uversephones for additional details and to place your phone order.

U-verse Center

Experience U-verse TV, High Speed Internet, and Voice with this fully interactive and easy-to-use demo.

Experience U-verse Experience U-verse

Advanced Features

With convenient features like Locate Me, Click to Call, Call Forwarding, and Call Screening, you've got more control over the way you communicate.

Learn more Learn more
Watch video Watch video

International Calling

U-verse Voice lets you connect with family and friends all over the world with discounted rates to over 200 International countries. Additional discounts to select countries with our new U-verse Voice International plan.

International Calling Rates International Calling Rates
Compare International Calling Plans Compare International Calling Plans

911 Service

U-verse Voice customers are also automatically included in E911, a service that reveals your address and phone number to emergency dispatchers when you dial 911 in areas where this service is available.

Learn more Learn more

Emergency/Terminal Backup

U-verse Voice, like all Voice over Internet Protocol (VoIP) services, requires the electrical power in your home to operate. In case of power outage, U-verse Voice includes a Wireless Gateway Battery Backup unit with an initial backup battery.

This backup unit provides approximately 4 hours of battery backup time with a new, fully charged battery. So when the power goes out, your voice won’t.

Learn more Learn more

U-verse Voice and Home Alarms

AT&T has conducted extensive testing, to ensure U-verse Voice will work with many types and brands of home alarms.

Learn more Learn more

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