Plan Terms Applicable to GoPhone®: Pick Your Plan
Pick Your Plan Coverage Map: Please review the coverage map, which shows the scope of your coverage area. Map depicts an approximation of outdoor coverage. Map may include areas served by unaffiliated carriers and may depict their licensed area rather than an approximation of their coverage. For information on coverage when roaming in Mexico, go to att.com/gophone and select "Learn about Pick Your Plan." Actual coverage area may differ substantially from area shown on map, as coverage may be affected by terrain, weather, foliage, buildings and other construction, signal strength, customer equipment and other factors. AT&T does not guarantee coverage or network availability. Charges will be based on the location of the site receiving and transmitting the call, not your location. Rates apply to calls to and from the GoPhone Coverage Area. Future coverage, if depicted above, is based on current planning assumptions but is subject to change and may not be relied upon. Your phone's display does not indicate the rate you will be charged.
GoPhone Pick Your Plan: GoPhone Pick Your Plan service requires: (1) a compatible phone (not a data-only device); (2) credit card, debit card, or checking account; and (3) a mailing address and residence within the Coverage Area. Not all features work on all phones and in all areas. Service is subject to the GoPhone Terms of Service found in the User Guide. Service is available as long as you have a positive account balance.
Automatic and Other Payments: Only select credit cards and debit cards are accepted. Cash is not accepted. Monthly payments to your Pick Your Plan account ("Account") will automatically be made from your designated credit card, debit card or checking account. Additional funds may be added to your Account at any time. A fee may be charged for calls to add funds using a live representative. Account balance limit is $250; any amount over that limit will be deducted from your balance. Call 866-499-7888 to activate your Account. When you call, you will be required to electronically sign: 1) an agreement to set up automatic payments on your Account using your designated credit card, debit card or checking account; and 2) your Terms of Service/ service agreement. Payments in the amount of the plan and features selected, plus applicable taxes, fees and surcharges, will automatically be made each month based on the day you call to activate. However, if your activation date was the 29th of the month, your automatic payments will be made on the 28th of each month, and if you activate on the 30th or 31st of the month, your automatic payments will be made on the 1st of the month. The amount of your monthly payment may be increased up to 10% due to possible changes in taxes, surcharges and fees without need for any further notice from AT&T. Funds deposited into your Account expire and your Account will be suspended on the 34th day after your last automatic payment. Your Account may be reinstated within 90 days from the date of suspension by re-establishing automatic payments. If a payment is made to your Account before the current balance expires, the existing balance will be carried over to the new expiration date and these funds can be used for a rolling twelve-month period. Funds remaining in your Account 12 months from the date you activated your Account will be deducted from your Account. Payments to your Account are not redeemable for cash or credit and are not transferable. Age or other requirements may be required by your financial institution for certain types of payments.
Charges: Voice usage is deducted in full-minute increments with partial minutes rounded up to the next full minute at the end of each call. Minutes will be depleted according to usage in the following order: Night and Weekend Minutes, Mobile to Mobile Minutes and Anytime Minutes except that minutes that are part of both a limited and an unlimited package will not be depleted from the limited package. Calls placed on networks served by other carriers may take longer to be processed. Rates are subject to change. 900 numbers are not available. Directory assistance (411) is $1.99 plus airtime. Per-minute charges apply to feature usage, including Call Waiting, Call Forwarding, Three-Way Calling and voicemail retrievals. Night and Weekends minutes do not apply to voicemail retrievals. There is no charge for voicemail deposits. A fee may apply to all rate plan changes. Long distance included within the 50 United States, Puerto Rico, the Virgin Islands, Guam and the Mariana Islands. Standard airtime charges apply to 800, 866, 877 and other toll-free calls.
Taxes and Other Fees: In many jurisdictions, certain fees or taxes will be debited monthly from your Account balance as allowed by law. State and Federal Universal Service Charges, taxes, fees and other surcharges will be imposed on top of your monthly payment.
Free Calls: 6611 customer service & 911 emergencies. However, calls to 611 for the purpose of purchasing digital content will incur standard airtime charges after a period of time. 611 may not work in all areas. You can also use 866-499-7888 to reach customer service.
Caller ID: Your billing name may be displayed along with your wireless number on outbound calls to other wireless and landline phones with Caller ID capability. Contact customer service for information on blocking the display of your name and number.
Night & Weekend and Mobile to Mobile Minutes: Nights are 9 pm - 6 am. Weekends are 9 pm Friday - 6 am Monday (based on time of day at the switch providing your service). Only applies to domestic calls. Mobile to Mobile Minutes may be used for calls to or from any of AT&T's wireless subscribers when within AT&T's wireless network. Mobile to Mobile Minutes may not be used for interconnection to other networks. Mobile to Mobile Minutes are available only if your Account balance is sufficient to make a call and do not carry over. Calls to Voicemail and return calls from Voicemail not included.
Data, Messaging & Downloads: Pay per use Text/Instant/Picture/Video Messaging and data service is automatically included at no monthly charge;you just pay for usage. There is a charge per Text/Instant/Picture/Video Message sent or received, whether read or unread, solicited or unsolicited. If you cancel the Text/Instant/Picture/Video Messaging service, you will not be able to send and receive messages, but AT&T does not guarantee all incoming messages will be blocked. Data usage is charged in full-kilobyte increments, and actual transport usage is rounded up to the next full kilobyte at the end of each session. Your account balance must be at least $5 to use Instant Messaging or pay per use wireless data service including usage to browse (or shop) and purchase ringtones, Ringback Tones, games and graphics. Data usage applies when downloading ringtones, games and graphics. In some cases our network will resend data packets to ensure complete delivery. You will be charged for these re-sent packets. Certain advanced features are not available. All screen images are simulated. See the data service brochure or att.com/dataterms for full terms and conditions relating to the use of data and messaging services including prohibited uses of the services. Your use of data service or Text/Instant/Picture/Video Messaging acknowledges your agreement to those terms.
Value Packages: Data Package provides a bucket of data that can be used during the month. Messaging package provides a bucket of Text/Instant/Picture/Video messages that can be used in the month. Monthly charges for the feature packages are not added to your Account balance. Unused data or messages from these buckets do not rollover to the subsequent month. The standard pay-as-you-use rate will be charged once the bucket of data or messages is finished. You may remove these services at any time by contacting customer service, but the change may not be effective until the end of the monthly cycle.
International Calling: Rates subject to change. Regular airtime charges apply in addition to international long distance rates. Monthly payment for AT&T World Connect service provides access to discounted long distance rates and will not be added to your Account balance. Higher charges may apply to mobile terminated calls in certain countries. See att.com/goint for a list of available countries, rates and other details.
Unlimited Voice Services: Unlimited voice services are provided solely for live dialog between two individuals. Unlimited voice services may not be used for conference calling, call forwarding, monitoring services, data transmissions, transmission of broadcasts, transmission of recorded material, or other connections that do not consist of uninterrupted live dialog between two individuals. If AT&T finds that you are using an unlimited voice service offering for anything other than live dialog between two individuals, AT&T may at its option terminate your service or change your plan to one with no unlimited usage components. AT&T will provide notice that it intends to take any of the above actions, and you may terminate the Agreement.
Off-net Usage: If your voice or data usage on other carrier networks ("off-net usage") during any two consecutive months exceeds your off-net usage allowance, AT&T may at its option terminate your service, deny your continued use of other carriers' coverage, or change your rate plan to one imposing usage charges for off-net usage. AT&T will provide notice that it intends to take any of the above actions, and you may terminate your service. See data service terms and conditions for off-net data usage allowance. (v112009)
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