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Moving made easy

 

Moving your current AT&T service to a new address is easy. We’re here to help you check that item off your moving list by letting you know what service options are available at your new address.

 

 

 

 

 

 

 

Moving is a great time to
upgrade your service

• Take advantage of some great savings with new service offers.
• Enjoy discounts on individual services when you bundle two or
   three services together.
• Get one convenient bill for all your AT&T services.

Frequently Asked Questions

How quickly can I transfer or set up my services at my new address?

It takes only a few minutes online to move your AT&T services to your new address. You can select an installation date that is convenient for you. You will receive an e-mail within 24 hours of letting us know about your move to confirm your AT&T services at your new home and your installation date.

You will be able to choose from all the products available at your new address, along with any promotional pricing, and you may make selections based on your needs.

Can I keep my phone number?

You may be able to keep your telephone number when you move. After you move your services to your new address, we let you know if you can keep your existing telephone number or help you to choose a new one.

Does it cost anything to install my services at my new address?

Usually there is no charge to install your services at your new address. If you are moving U-verse TV service, professional standard installation is included at no additional charge. Installation includes an AT&T Wi-Fi gateway and connecting of at least one computer and any additional devices connected to your gateway. Installation also includes the use of existing, or If required, new wiring for the first three TV receivers in your home. To connect more than three TV receivers or new computers, additional charges will apply based on labor and materials needed. U-verse TV service can support up to 8 total TV receivers; one receiver per TV is required.

There is no charge for transferring other AT&T services unless a change in service level or equipment occurs.

Will an installation technician be required to come to my home?

If you are moving U-verse TV service, an installation technician is required, but there is no additional charge. If you are moving other services, you may be able to self-install them.

Can I take my equipment with me?

If you are not keeping the same services at your new address, you will need to return the equipment. For additional information on returning your equipment, please visit our Support site at att.com/support. For other AT&T services, you may take your equipment with you if you plan to keep the same services.


Starting service is easy

Bring the best digital TV, Internet, and voice experience to your new home. Just enter your new address and we’ll let you know what AT&T services are available as well as the best online deals.

Moving is a great time to bundle and save!

  • Take advantage of some great savings with new service offers.
  • Enjoy discounts on individual services when you bundle two or three services together.
  • Get one convenient bill for all your AT&T services.
 

Interested in U-verse®?

Using fiber-optic technology1, AT&T U-verse delivers award-winning TV, high-speed Internet, and digital home phone service. Create the home entertainment bundle that fits your lifestyle.

Learn more

Frequently Asked Questions

How quickly can I transfer or set up my services?

It takes only a few minutes online to move your AT&T services to your new address. You can select an installation date that is convenient for you. You will receive an e-mail within 24 hours of letting us know about your move to confirm your AT&T services at your new home and your installation date.

You will be able to choose from all the products available at your new address, along with any promotional pricing, and you may make selections based on your needs.

Can I keep my phone number?

You may be able to keep your telephone number when you move. After you move your services to your new address, we let you know if you can keep your existing telephone number or help you to choose a new one.

Does it cost anything to install my services at my new address?

Usually there is no charge to install your services at your new address.

If you are moving U-verse TV service, professional standard installation is included at no additional charge. Installation includes an AT&T Wi-Fi gateway and connecting of at least one computer and any additional devices connected to your gateway. Installation also includes the use of existing, or If required, new wiring for the first three TV receivers in your home. To connect more than three TV receivers or new computers, additional charges will apply based on labor and materials needed. U-verse TV service can support up to 8 total TV receivers; one receiver per TV is required.

There is no charge for transferring other AT&T services unless a change in service level or equipment occurs.

Will an installation technician be required to come to my home?

If you are moving U-verse TV service, an installation technician is required, but there is no additional charge. If you are moving other services, you may be able to self-install your services.

Can I take my equipment with me?

You can take your equipment with you if you are keeping the same services. If you are not keeping the same services at your new address, you will need to return the equipment. For additional information on returning your equipment, please visit our Support site at att.com/support. For other AT&T services, you may take your equipment with you if you plan to keep the same services.