Your Account Group is Disabled

Try Another Account

Select Check Discount Eligibility to try enrolling in a different account.

Check Discount Eligibility
OR

Shop Without Discounts

Select Continue Shopping to shop without sponsorship discounts.

Continue shopping

Move your U-verse service

Moving your current U-verse® service to a new address
is easy. We’re here to help you check that item off your
moving list.

187869-img-vert-dotted-line

Move all other services





  • Take advantage of some great savings with new move service offers.
  • Enjoy discounts on individual services when you bundle two or
    three services together.
  • Get one convenient bill for all your AT&T services.

Frequently Asked Questions

Should I cancel my service if I'm moving?

You don’t need to cancel your AT&T services when you move. In fact, it’s easier to just move your service to a new address. You can transfer U-verse services locally or, if you're moving farther, use our online app to make the move. For information on all of your options, visit att.com/esupport.

How quickly can I transfer or set up my services at my new address?

It takes only a few minutes online to move your AT&T services to your new address. You can select an installation date that is convenient for you. You will receive an email within 24 hours of letting us know about your move to confirm your AT&T services at your new home and your installation date.

You will be able to choose from all the products available at your new address, along with any promotional pricing, and you may make selections based on your needs.

Can I keep my phone number?

You may be able to keep your telephone number when you move. After you move your services to your new address, we will let you know if you can keep your existing telephone number or help you to choose a new one.

Does it cost anything to install my services at my new address?

Usually there is no charge to switch services to your new address. If you are moving U-verse TV service, professional standard installation is included at no additional charge. Installation includes an AT&T Wi-Fi gateway and connecting of at least one computer and any additional devices connected to your gateway. Installation also includes the use of existing, or if required, new wiring for the first three TV receivers in your home. To connect more than three TV receivers or new computers, additional charges will apply based on labor and materials needed. U-verse TV service can support up to 8 total TV receivers; one receiver per TV is required.

There is no charge for transferring other AT&T services unless a change in service level or equipment occurs.

Will an installation technician be required to come to my home?

If you are moving U-verse TV service, an installation technician is required to come to your new home, but there is no additional charge. If you are moving other services, you may be able to self-install them.

Can I take my equipment with me?

If you are not keeping the same services at your new address, you will need to return the equipment. For additional information on returning your equipment, please visit our Support site at att.com/esupport. For other AT&T services, you may take your equipment with you if you plan to keep the same services.

Starting new service is easy

Using fiber-optic technology, AT&T U-verse delivers the best digital TV, Internet, and digital phone experience to your home.1 Just enter your new address and we’ll let you know what services are available, as well as the best online deals.

Moving is a great time to bundle and save!

  • Take advantage of some great savings with new service offers.
  • Enjoy discounts on individual services when you bundle two or
    three services together.
  • Get one convenient bill for all your AT&T services.

Our advanced network uses fiber-optic technology so your TV works with other services like high-speed
Internet and digital home phone to deliver interactive features that enhance your entertainment experience.

Frequently Asked Questions

How quickly can I set up my services?

It takes only a few minutes online to order your AT&T services for your new address. You can select an installation date that is convenient for you. You will receive an email within 24 hours of letting us know about your move to confirm your AT&T services at your new home and your installation date.

You will be able to choose from all the products available at your new address, along with any promotional pricing, and you may make selections based on your needs.

Can I keep my phone number?

You may be able to keep your telephone number when you move. After you move your services to your new address, we will let you know if you can keep your existing telephone number or help you to choose a new one.

Is it easy to install services at my new address?

Whether your service is being professionally installed or you're setting it up yourself, we want you to have everything you need to help things go smoothly, so you can sit back and start enjoying all your U-verse has to offer.

Typical installation includes an AT&T Wi-Fi gateway and connecting of at least one computer and any additional devices connected to your gateway. Installation also includes the use of existing, or if required, new wiring for the first three TV receivers in your home. To connect more than three TV receivers or new computers, additional charges will apply based on labor and materials needed. U-verse TV service can support up to 8 total TV receivers; one receiver per TV is required. There is no charge for transferring other AT&T services unless a change in service level or equipment occurs.