AT&T Wireless Home Phone Frequently Asked Questions
What is AT&T Wireless Home Phone?
AT&T Wireless Home Phone is a commercial mobile radio service that can be used with home phone equipment in a residence or office, taken on vacation and used in a hotel, or even operated while in motion like in an RV.
How does AT&T Wireless Home Phone work?
Plug your existing corded or cordless telephone into the AT&T Wireless Home Phone base unit, plug the base unit into a power outlet, turn on the base unit, and you’re ready to make or receive calls. Your voice calls connect to the AT&T wireless network.
Will AT&T Wireless Home Phone work with a fax machine or home alarm system?
AT&T Wireless Home Phone is a voice-only service and isn’t compatible with services requiring data including fax machines, alarm systems, credit card machines, medical alert systems, or dialup Internet service.
Can I transfer my existing home phone number?
Yes, you can transfer your home number and even use your existing telephone. If you have DSL Internet and a home phone, please check with your Internet provider first before transferring your phone number to avoid any disruption in service. AT&T Wireless Home Phone may not be compatible with your DVR or satellite TV system – please check with your provider.
Does AT&T Wireless Home Phone require a broadband Internet connection?
No, AT&T Wireless Home Phone doesn’t require an Internet connection to make or receive calls.
Is AT&T Wireless Home Phone portable?
Since no telephone wall jack is required, you can use your AT&T Wireless Home Phone anywhere you have a strong cellular signal and available power outlet. Set it up in the kitchen, bedroom -- or even take it with you to a vacation home or in an RV. International roaming is not available.
Can I make or receive calls during power outages?
Yes, AT&T Wireless Home Phone lets you stay in touch, even if you lose power. The AT&T Wireless Home Phone base unit is equipped with a backup battery allowing for up to 3.5 hours of talk time and 36 hours of standby time. As long as your home telephone doesn’t require an electrical outlet, you’ll be able to make or receive calls.
Does AT&T Wireless Home Phone work with 911 service?
911 calls are routed based on the wireless network’s automatic location technology, but you may have to provide your location address to emergency responders.