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GoPhone Wireless Home Phone

Affordable and convenient

With GoPhone Wireless Home Phone, you can enjoy the best of both worlds – keep your existing home phone number and handsets while adding the features and portability of wireless service.

GoPhone Wireless Home Phone includes unlimited nationwide calling from anywhere within our national coverage area (see coverage map). Calls to Puerto Rico, the U.S. Virgin Islands, Guam, and the Mariana Islands are included with your GoPhone Wireless Home Phone service.

If you go on vacation or move, you can take your home phone and number to another house, condo, dorm room, or apartment in the U.S. – no landline or Internet connection needed.

You also get these features at no extra charge:

  • Voicemail
  • Caller number ID
  • Call Waiting
  • 3-Way Calling
  • Call Forwarding

Easy to install

GoPhone Wireless Home Phone works with the AT&T wireless network – you don’t need to use your home phone jack.

1.Choose a location for your GoPhone Wireless Home Phone device where you have a strong AT&T wireless signal, usually near a window or outside wall. The location you choose should also be near a power outlet.

2. Install the backup battery in your device.

3. Connect your device to a power outlet with the power cord.

4. Check the wireless signal by raising the antenna to an upright position. For best results, the signal strength indicator should appear green.

5. Unplug your home phone from its wall jack.

6. Plug your phone into the Phone 1 port on the GoPhone Wireless Home Phone device, using your own phone cable or the one included with your device.

7. If you activated your GoPhone Wireless Home Phone service at a retail store and added money to your account, you’re ready to call.

Otherwise, just call 800-901-9878 from another phone to activate your service and add money to your account.

GoPhone Wireless Home Phone (“GoPhone WHP”) is a Commercial Mobile Radio Svc. It is mobile & may be used w/ home phone equip. in the GoPhone coverage area in the U.S. For emergency calls, provide your location address to 911 operator. WHP device req’d & has a backup battery to operate during power outage. However, a landline phone requiring separate power (e.g., cordless phone) connected to WHP device will not make/receive calls (incl. 911) during power outage. Landline home phone equipment not incl. Provides voice svc only. $20.00 monthly plan w/ unlimited nationwide calling req’d. Not compatible with security systems, fax machines, med. alert & monitoring svcs, credit card machines, IP/PBX Phone systems, or dial-up Internet. May not be compatible w/ DVR/Satellite systems, check with your provider. DSL customers should contact provider before transferring a phone number to ensure uninterrupted Internet service. By activating or using GoPhone service, you agree to be bound by Terms of Service and Plan Terms available at att.com/gophoneterms. You must add money to your account within 26 days of activation, or your account will be cancelled. Svc and features avail. for 30 days upon payment of rate plan charge. A rate plan designed for one type of device may not be used with another type of device by tethering devices together, by SIM card transfer, or any other means. Violations could result in termination of your GoPhone service. Geographic, usage, and other terms, conditions, and restrictions apply. Taxes and other charges may apply. For more information, see GoPhone rate plan brochure or go to att.com/gophone. Service provided by AT&T Mobility.

Great deals on international calling

Get an international calling package

For $15 per month, you can get our international long distance calling package* including 1,000 minutes of calling to both mobile and landline numbers in the following countries including:

Mexico | Canada | China | India

You also get calls to landline numbers in 50 countries. See the list of countries included in this packages.

Add this package to your existing monthly plan by logging in at att.com/myatt or call 800-901-9878.

* International Long Distance Packages include an allotment of minutes of international long distance service to landline or/and mobile numbers in specific countries for 30 days. Countries and/or call destinations not included in the package will be charged at standard pay per use rates for international long distance

Rates and coverage

If you don't have an international calling package, pay-per-use rates will apply for calls to over 220 countries worldwide with your GoPhone Wireless Home Phone service.

For more information, see our international long distance pay-per-use rates.

How to dial international calls

To call from the U.S. to Canada and most Caribbean countries, just dial “1” plus the area code, followed by the phone number.

For calls to all other countries from the U.S., dial “011,” then the country code followed by the 12- or 13-digit local number.

GoPhone Wireless Home Phone (“GoPhone WHP”) is a Commercial Mobile Radio Svc. It is mobile & may be used w/ home phone equip. in the GoPhone coverage area in the U.S. For emergency calls, provide your location address to 911 operator. WHP device req’d & has a backup battery to operate during power outage. However, a landline phone requiring separate power (e.g., cordless phone) connected to WHP device will not make/receive calls (incl. 911) during power outage. Landline home phone equipment not incl. Provides voice svc only. $20.00 monthly plan w/ unlimited nationwide calling req’d. Not compatible with security systems, fax machines, med. alert & monitoring svcs, credit card machines, IP/PBX Phone systems, or dial-up Internet. May not be compatible w/ DVR/Satellite systems, check with your provider. DSL customers should contact provider before transferring a phone number to ensure uninterrupted Internet service. By activating or using GoPhone service, you agree to be bound by Terms of Service and Plan Terms available at att.com/gophoneterms. You must add money to your account within 26 days of activation, or your account will be cancelled. Svc and features avail. for 30 days upon payment of rate plan charge. A rate plan designed for one type of device may not be used with another type of device by tethering devices together, by SIM card transfer, or any other means. Violations could result in termination of your GoPhone service. Geographic, usage, and other terms, conditions, and restrictions apply. Taxes and other charges may apply. For more information, see GoPhone rate plan brochure or go to att.com/gophone. Service provided by AT&T Mobility.

 

     Convenient ways to refill your account

Auto Refill

Auto Refill is an easy, convenient way to keep your account active while keeping you in charge. You can use either a credit or debit card. Sign up and manage your Auto Refill. Get started at att.com/myatt. Or call 800.901.9878.

Refill by phone

At any time, you can call 800.901.9878 for a one-time refill with a credit or debit card.

Refill cards

Another convenient option is to buy a GoPhone refill card or PIN at any AT&T Store or Authorized Dealer location.

Use our store locator to find the store or dealer nearest to you.

GoPhone Wireless Home Phone (“GoPhone WHP”) is a Commercial Mobile Radio Svc. It is mobile & may be used w/ home phone equip. in the GoPhone coverage area in the U.S. For emergency calls, provide your location address to 911 operator. WHP device req’d & has a backup battery to operate during power outage. However, a landline phone requiring separate power (e.g., cordless phone) connected to WHP device will not make/receive calls (incl. 911) during power outage. Landline home phone equipment not incl. Provides voice svc only. $20.00 monthly plan w/ unlimited nationwide calling req’d. Not compatible with security systems, fax machines, med. alert & monitoring svcs, credit card machines, IP/PBX Phone systems, or dial-up Internet. May not be compatible w/ DVR/Satellite systems, check with your provider. DSL customers should contact provider before transferring a phone number to ensure uninterrupted Internet service. By activating or using GoPhone service, you agree to be bound by Terms of Service and Plan Terms available at att.com/gophoneterms. You must add money to your account within 26 days of activation, or your account will be cancelled. Svc and features avail. for 30 days upon payment of rate plan charge. A rate plan designed for one type of device may not be used with another type of device by tethering devices together, by SIM card transfer, or any other means. Violations could result in termination of your GoPhone service. Geographic, usage, and other terms, conditions, and restrictions apply. Taxes and other charges may apply. For more information, see GoPhone rate plan brochure or go to att.com/gophone. Service provided by AT&T Mobility.

 

     FAQs

How do I keep my current phone number with GoPhone Wireless Home Phone service?

If you haven’t previously requested to port your current phone number when you activated your service, just call 1-800-901-9878 from an active phone or cell phone and follow the prompts. You’ll be connected to a Customer Service representative to complete the transfer of your existing phone number.

 

Transferring your current landline phone number can take up to five days or more. Outgoing calls can be made immediately, while incoming calls will continue through your old service until the transfer is complete.



How do I keep my GoPhone Wireless Home Phone service active?

To keep your service active, you must have enough money in your GoPhone Wireless Home Phone account to renew your rate plan every 30 days. If your account balance isn’t enough to renew your rate plan, you won’t be able to use your rate plan services. Call 611 or 1-800-901-9878 to hear your balance and get information on how to set up Auto Refill or add money to your account.



What about credit on GoPhone Wireless Home Phone device?

The GoPhone Wireless Home Phone device purchased through AT&T is returnable for credit within 14 days of purchase. Funds deposited into a GoPhone Wireless Home Phone account are not refundable or redeemable for cash or credit during or after the 14-day return period. Refill cards, PINs, or other funds are not refundable or redeemable for cash or credit.

 

What if I need to call 911?

E911 services are supported just as they are on any wireless device. There are differences between E911 supported by GoPhone Wireless Home Phone and landline phone services. You should expect to provide your home address to the emergency response center responsible for sending first responders (e.g., police, medical assistance, or fire) to your location. Also, in case of a power outage, you'll need a home phone that doesn't require your home's electrical power to function with the backup battery for all calling including 911. GoPhone Wireless Home Phone has a backup battery with talk time of up to 3.5 hours.



Are there any 911 charges?

Depending upon the state or jurisdiction where you’ve set up your GoPhone Wireless Home Phone service, charges to support E911 may be assessed. See E911 charges for more information.

E911 charges

How do I set up my voicemail?

Dial 1 on any home phone connected to the GoPhone Wireless Home Phone device and wait four seconds to connect to your AT&T wireless voicemail. Follow the voice prompts to create a password and record your name and greeting. After completing the setup process, you’ll be able to receive voicemail.



How do I retrieve my voicemail messages?

Dial 1 on any home phone connected to the GoPhone Wireless Home Phone device and wait four seconds to connect to your AT&T wireless voicemail. Follow the prompts to listen to and manage your voicemail messages.



How do I retrieve voicemail messages from a phone that’s not associated with the device?

Dial the phone number connected to your GoPhone Wireless Home Phone service. When call goes to voicemail, press the star (*) key. Enter your password after the prompt, then follow the prompts to listen to and manage your voicemail messages.



What do I do if I’m having trouble making or receiving calls?

Please follow the troubleshooting steps in your User Guide. If you need further assistance, call 1-800-901-9878.



What services aren’t compatible with GoPhone Wireless Home Phone?

This service may not be compatible with all services, including some home security systems, fax machines, dial-up Internet service, DVR services, medical alert services (e.g., Life Alert), or credit card machines. The service cannot be used to make 500, 700, 900, 976, 0+ collect, operator-assisted, or dial-around calls (e.g., 1010-XXXX.). Data and messaging (text or MMS) are not supported. Only voice calling is supported.



GoPhone Wireless Home Phone (“GoPhone WHP”) is a Commercial Mobile Radio Svc. It is mobile & may be used w/ home phone equip. in the GoPhone coverage area in the U.S. For emergency calls, provide your location address to 911 operator. WHP device req’d & has a backup battery to operate during power outage. However, a landline phone requiring separate power (e.g., cordless phone) connected to WHP device will not make/receive calls (incl. 911) during power outage. Landline home phone equipment not incl. Provides voice svc only. $20.00 monthly plan w/ unlimited nationwide calling req’d. Not compatible with security systems, fax machines, med. alert & monitoring svcs, credit card machines, IP/PBX Phone systems, or dial-up Internet. May not be compatible w/ DVR/Satellite systems, check with your provider. DSL customers should contact provider before transferring a phone number to ensure uninterrupted Internet service. By activating or using GoPhone service, you agree to be bound by Terms of Service and Plan Terms available at att.com/gophoneterms. You must add money to your account within 26 days of activation, or your account will be cancelled. Svc and features avail. for 30 days upon payment of rate plan charge. A rate plan designed for one type of device may not be used with another type of device by tethering devices together, by SIM card transfer, or any other means. Violations could result in termination of your GoPhone service. Geographic, usage, and other terms, conditions, and restrictions apply. Taxes and other charges may apply. For more information, see GoPhone rate plan brochure or go to att.com/gophone. Service provided by AT&T Mobility.