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Server Support

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IT-certified and ready to help. Gain the peace of mind that comes with fully managed servers by U.S.-based certified computer and network engineers.
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U.S.-based help. Fully managed solutions for your servers.

Gain the peace of mind that comes with fully managed servers by U.S.-based certified computer and network engineers. We offer 24/7 remote monitoring, maintenance and management of your servers, including backup options.

Our U.S.-based, certified network engineers monitor your server, critical applications, network, and Internet connectivity, plus key areas like firewalls, switches, and routers.

If we detect any problems, we'll connect to your server and work to resolve issues quickly to minimize any impact on your business. If needed, we will even dispatch a certified network engineer to your site.

You can expect:

  • 24/7 monitoring of server, network, and applications to minimize downtime.
  • Automated remote maintenance, including patch installations.
  • Online backup for your critical server data.
  • Executive reporting and access to Web portal for real-time status.
  • Broad range of server support at a predictable monthly cost.

Our support packages include an enhanced plan that focuses on monitoring and managing your servers, and a premium plan that also includes user administration, performance management, server backup, and more. A separate Server Backup plan is offered as well.

For more information, call 866-442-2827, 24 hours a day, 7 days a week.

 

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AT&T Tech Support 360SM Server Backup

Every successful business needs a plan for backing up critical server data and files.

AT&T has a fully-managed online solution that can save you time and money compared to maintaining your own backup server or dealing with unreliable backup media and storage locations. Let us take care of your server backup so you can benefit from:

  • Peace of mind—We manage and monitor your scheduled online server data backups, so you don’t have to.
  • Highly secure service—All data is encrypted in transit and stored in our highly secure off-site facilities.
  • Scheduling options—Schedule automatic backups whenever it’s convenient for you.

You can even select the number of versions to keep and apply different backup policies to each file type. Server Backup also supports incremental backup, where just the changes are backed up, helping to improve speed and reduce storage space; great for large databases.

Could your business use 24/7 server monitoring, maintenance and management as well as automatic backups? Check out our AT&T Tech Support 360 Server Support Premium plan.

(For Server Support Premium requirements, see Server Backup Minimum System Requirements).

Contact Us

Contact us by calling 866-442-2827, or email us at customercare@tech360.att-mail.com to discuss your server support needs and go over plan options.

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