Overview

AT&T offers a variety of Managed Storage Services based on an EMC Infrastructure of software and hardware enabling customers to do one stop shopping.

AT&T Managed Storage Services provide you with the flexibility of simple tape backup, full data mirroring, to business continuity and recovery. Regardless of the capability option, your business benefits from a fully-managed, secure and cost-effective EMC -based data storage network design.

AT&T and EMC answer today's information challenges with a variety of options of availability, reliability, and security backed by aggressive service level agreements.

• Service Level Assurance that critical business functions will continue, virtually uninterrupted - mitigating Risk
• Mission-critical data will always be accessible - enabling continuous operations
• One company interface for data storage and external vendors
• Continuous availability of systems, applications, communications, and information
• Offerings to support regulatory and assured records management requirements
• Global support provided 24x7x365

Customer Solution

Here is an example of a solution that we provided for a large on-line reservation system provider.

Challenge:

Needed end-to-end application availability for all users. The information had to be fresh and accurate at all times.

Solution:

An AT&T offering based on EMC Infrastructure.

• Fully Managed, Redundant StorageConnect^SM ESCON Circuits
• Client's Premises to AT&T IDC using EMC SRDF (Symmetrix Remote Data Facility) Software
• Adaptive, One Way Copy from Source to Target
• Copying done while On-Line Reservation Systems Remains Available to End-Users

Benefits:

Customer is now able to refresh data without impacting users, reduce planned downtime and mitigate data unavailability risks.

AT&T and EMC Advantage

Just as a company's dependence on data grows, so too does its volume of data from gigabytes to terabytes and even to petabytes. Many corporations today are overwhelmed with the spiraling costs of managing their data and the challenge of ensuring that mission-critical information is adequately stored and managed to provide near 100 percent availability.

Our award-winning team is ready to help you create a fully-managed, secure and cost-effective data storage network which helps to ensure business continuity for mission-critical operations.

Benefits:

• Availability - help to ensure secure, uninterrupted access to critical information, our services enable you to dynamically back up and help protect critical data from loss or corruption
• Powerful EMC-based storage products - world class in performance and dependability
• Scalability - storage services can easily scale to provide additional storage and network infrastructure so that you can respond quickly to unpredictable storage demand
• Customer-tailored Service Level Agreements (SLA's) - Availability and peformance are backed by aggressive, measurable SLA's tailored to your specific requirements.
• Reliability - Each of our data centers is protected from intrusion and failure by multi-layered security, fail-safe redundancy, diversity measures and rapid response recovery measures.
• Visibility - AT&T's award -winning managed services portal on BusinessDirectsm provides access to real-time performance reporting on the health of your applications, a business view of your network, server and application topology, and electronic customer servicing tools
• One Company Convenience - You enjoy one-stop shopping for integrated storage networking and data storage solutions and have one point of responsibility - AT&T - which manages an end-to-end data storage environment, including external vendors.