Learn more about your U-verse order, including how to check on its status, how to check on your installation appointment, and even see if your order qualifies for rewards and rebates.
To check the status of your order wait about 24 hours after you've placed it, then visit the Order Status Tool. It'll provide you with information on your installation date and time, your technician's arrival status, shipping and tracking, and much more.
If you placed your order online, we'll keep in touch by sending you an email which will include the confirmation of your installation date and time. Be sure to read it carefully to ensure your appointment works with your schedule.
Was your order eligible for any rewards or rebates? Visit the AT&T Reward Center to learn how easy it is to start enjoying your rewards.