Alltel is joining the AT&T family. AT&T has been working hard to upgrade the network which will be completed on a market-by-market basis. Once the network upgrades are complete in your area, you will receive a text message with a special offer to move your prepaid service to AT&T. You will need to act quickly after your receive your special offer because your Alltel phone will not work on AT&T’s network. In the meantime, the following FAQs will help you with questions you may have.

Questions about the transition for Alltel prepaid customers

Questions about what you can do until the AT&T network upgrades are complete in your area

Questions about the transition for Alltel prepaid customers

  • Ability to keep your existing phone number and transfer your remaining dollar balance from Alltel
  • Your choice of a free basic or messaging phone or up to $30 off of a new smartphone
  • $15 in free airtime to start your AT&T GoPhone service
  • Ability to transfer up to 300 bonus minutes at $0.03/minute

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  • Provide service on significantly more cell towers than the Alltel network
  • Deliver faster 4G speeds
  • Deliver better call quality[1]

[1] Based on general comparison between 3G CDMA network and AT&T 4G network technical capabilities, individual coverage and service experience will vary. Compatible device required. Coverage not available everywhere.

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Questions about what you can do until the AT&T network upgrades are complete in your area